CRM&DatabaseManager - 2863422

  • CRM&DatabaseManager Jobs in Al Kuwait - 2863422

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Job Description

Keys and Responsibilities
Understands sales & marketing processes involved in wining new business and expanding relationships with existing customers
Develops CRM strategies and related implementation budgets Prioritizes CRM initiatives based on discussions with key stakeholders
Creates CRM functionality specifications to best support sales, marketing and business processes, needs and budgets
Analyses of current database systems and management Implements robust strategy and best practice to maintain data bases on existing systems
Creates and maintains various customer data bases which indemnify the customers through their various demographics and spending habits
Mines data in complex database
Manages a team of Data analysts and data entry
Formulates and maintains various reports and dashboards
Responds to CRM user inquiries or reported problems in a timely fashion
Analyzes and resolves CRM program issues in a timely and accurate manner as well as monitors data quality
Creates and edits user profiles
Works closely with sales & marketing to ensure high rate of return on CRM investment
Maintains relationship with CRM application vendor and service providers as applicable
Stays abreast of CRM solutions and development in the industry
Maintains outmost confidentiality on all documents, correspondence, research records, business data etc
Establishes annual department expense budget to remain within the boundaries of departments approved budget
Complies with all company rules, code of ethics and general business practices
Attends and participates in various department and company meetings
Performs other duties as assigned

Profile Summary

Type:Company Job

Eligibility:Bachelor's degree / higher diploma




Function:IT Software - DBA / Datawarehousing

Deadline:15th Oct 2024

Company Profile

Not Mentioned

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