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Ensure that the handing of a reservation for the hotel is done with complete professionalism
Welcome the guests whether on the phone or in the hotel and ensure that the check-in and checkout procedures are very well handled
Ensure that the quality of the service offered to the guest is in accordance with company and Brand standards
Attend all the departmental briefing and training programs concerned
Prepare lists of arrivals, departures, residents and VIPs
Apply Policy and Procedure for cash handling as per Hotel regulation
Apply Guest Credit Policy as per Hotel regulation
Having complete understanding of the Hotels employee handbook and adhere to the regulations contained within
University graduate Hotel Management or related course
At least 3 years experience in the same capacity preferably in 4* or 5* Hotels
Type:Company Job
Role:Job
Responsibilities:
To ensure that all
guests who stay at the
hotel are completely
satisfied and all
interactions with them
is handled in a very
professional manner
right up to the
payment of the
bill.
To carry out all the
day-to
Industry:Office Equipment/Automation
Function:IT Software - Network Administration / Security
Deadline:07th Oct 2024
MRINetwork provides executive and management search services locally, regionally and throughout the world. We specialise in numerous industries and our clients include small to midsize firms as well as Fortune 500 companies.
MRINetwork is independently owned and a part of Management Recruiters International (MRI). MRI is the largest executive search firm in the country, and enjoys a global reach of over 800 offices. MRI offers a broad range of state-of-the-art services and resources to enable our clients and candidates to successfully fulfill their unique goals.