StoreManager(LuxuryChocolateStore) Jobs in Al Kuwait - 2683095

Job Description

Managing and motivating team to increase sales and ensure efficiency;
Managing stock levels and making key decisions about stock control;
Analyzing sales figures and forecasting future sales volumes to maximize profits;
requirements
Analyzing and interpreting trends to facilitate sales planning;
Dealing with staffing issues interviewing potential staff; conducting appraisals and performance reviews; and providing or organizing training and development;
Ensuring standards for quality, customer service and health and safety are met;
Resolving health and safety, legal and security issues;
Ensure highest levels of Customer Service standards across all the Stores
Ensure high level of Visual Merchandising standards are maintained in the Stores
Organizing special promotions, displays and events in co-ordination with Marketing Department
Updating colleagues on business performance, new initiatives and other pertinent issues;
Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;
Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing;
Initiating changes to improve the business, eg revising opening hours to ensure the store can compete effectively in the local market;
Skills
Excellent customer service skills; ability to anticipate customer needs