COMMUNICATIONS officer - NORTH LEBANON WATER ESTABLISHMENT
INR7"YEARLY"
COMMUNICATIONS OFFICER - NORTH LEBANON WATER ESTABLISHMENTFull Time (2-3 Yrs )Client of HireLebanese |
Tripoli
,
Lebanon
Lebanon
0Tripoli
Lebanon
,
Not Mentioned
Lebanon
0Lebanon
Libya
Not Mentioned
Libya
0Libya
|
02-06-2018 2018-08-31Job Title: COMMUNICATIONS officer - WATER ESTABLISHMENT PROFILE RAISING
Reporting to: Director General of NORTH LEBANON WATER ESTABLISHMENT (NLWE)
Location: Tripoli, North Lebanon & Akkar, Lebanon
Contract Duration: 12 months
Job Summary:
The Communications officer will have to implement a targeted communications strategy, to participate in building well-functioning communications services, to provide technical assistance and day-to-day support in the field of communications, customer relations, and community relations programs, and in developing and implementing the plan of action and to prepare the budget based on the signed-off communications strategy and the endorsed plan of action by NLWE.
Duties and Responsibilities:
- Meet and liaise at the start and throughout the project (at least bi-monthly) with the Director General (DG) of NLWE, and his/her counterpart staff members nominated and assigned by the DG of NLWE, together with WASH Communications Specialist, and WASH staff.
- Document and share with the UN Agency outcomes of meetings.
- Prepare a work plan in consultation with the UN Agency for the period of the project, outlining the timeline for deliverables and activities, liaison and reporting.
- Advise and assist the DG of NLWE, and head of Customer Relations and Communications (CRC) team in managing and developing the work CRC team.
- Carry on the implementation of the communications strategy and plan of action, suggest new activities and program that helps NLWE to increase its pro-active communications and visibility.
- Assist in the update and upgrade of NLWE communications strategy and plan of action, by collecting, developing, and incorporating comments from key stakeholders throughout the project progress and implementation.
- Assist NLWE in developing and building a 3-year communications strategic plan (2018 2020).
- Lead and support the communications and customer relations team at NLWE in review, update, write, edit, and produce all communications materials as described in the communications strategy and plan of action, and develop the program that serves the customer relations and community based programs.
- Liaise with the UN Agency/WASH, COMMUNICATION, and C4D sections to fulfil his/her duty as communications officer at NLWE.
- Be the focal point and liaise with NLWE and third party agency, if any, in planning, development, and production of all sort of communications materials, tools, vehicles, branding, production, and other related activities to the communications strategy and plan of action.
- Monitor and evaluate the work program, the perception and satisfaction level about services provided by NLWE through surveys, and be able to transform the outcomes and findings into recommendations to improve NLWE communications, community based programs, and outreach.
- Develop key performance indicators, KPIs, to provide a performance measurement tool, and being able to benchmark against themselves and others at a later stage.
- Contribute actively in building annual calendar of activities for publications review and production, public services announcements, awareness and advocacy campaigns.
- Suggest the preparation and production of new communications materials as listed in the communications strategy and the plan of action.
- Support the work of CRC team by providing necessary technical support, advice, knowledge and expertise transfer, and on-job training.
- Develop a manual for communications and customer relations services and activities (e.g., policies, procedures, workflow, forms, instructions, etc.).
- Provide assistance to NLWE in strengthening the capacity of the team of communications and customer relations in handling day-to-day work, and provide technical advice when it is needed.
- Contribute in building and organizing the corporate library of publications and communications materials for NLWE. (e.g., print materials, photos, ads, campaigns, circulars, audio-visuals, presentations, viral videos, TVC, etc )
- Suggest community related programs to advocate the right to access a safe water, water quality, water sanitation and hygiene, water conservation, and to enroll new customers; and coordinate and liaise with WASH Sector Partners to support NLWE programs to improve customer relations and engagement, and enhance relationship with community.
- Liaise with regional media and national media and broadcasting networks, and build media contact list, and ensure a systematic and pro-active media relations between NLWE and the media community.
- Develop a press release and editorials calendar to cover and promote services improvements and advocate the right to access of a clean water, water quality, and water for all.
- Assist in producing a monthly internal newsletter - in electronic format -, to build and improve employees communications and relationships.
- Coordinate with the third party agency, if assigned, to follow up the dev2018-06-02 13:07:32 |
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INR7"YEARLY"
- Executive Director, Enterprise PMOFull Time (1-10 Yrs )Command MENA |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
SaudiArabia
Not Mentioned
SaudiArabia
0SaudiArabia
|
2018-06-16 12:03:03 QualificationsUniversity degree in, business or a related discipline12+ years of experience in project management and/or portfolio managementExperience working on Mega Projects and Multi Million Dollar developmentsProven experience in successfully leading a PMO with multiple high value projects.Experience in reporting directly to the CEO and Board of DirectorsSkillsIn-depth understanding of the Project Management disciplineGood understanding of the Business Analysis disciplineExperience setting up and managing a Project Management OfficeStrong management and planning skills with the ability to build and maintain effective relationships with business partners, vendors and IT teams to achieve resultsRelevant industry-related certifications are considered an asset (e.g. PMP, Prince2, Agile).Demonstrated ability to think strategicallyStrong written and verbal communication skills with ability to influence and effectively negotiate with stakeholders. 16-06-20182018-09-14 |
