Production shift Supervisor 
INR7"YEARLY"
Production Shift SupervisorFull Time (5-10 Yrs )Hire Rightt Human Resource Consultancy |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Production shift SupervisorJob Location : UAEPrincipal Accountabilities : Strategic Assist in contribution to defining strategic manufacturing investments goals for the year including lowering wastage rejections Assist oversee and manage the production and maintenance in the plant Operational Control departmental expenditure to meet financial forecasts Review production plans for efficient use of materials labour equipment to meet production targets for cost quality quantity Ensure preventive maintenance is undertaken on a regular basis to avoid stoppage of work Overall monitoring for the production packing maintenance activities within the factory Assist Production manager in Development control all operational work instructions procedures Monitor performance to production schedules inventory of raw materials finished goods Chair give strategic advice to internal external business wherever applicable committees forums People Ensure attraction retention skill development of Operations team to create a high performing talent pool with special emphasis on succession planningInterested candidates can apply with your resume.2019-09-13 15:54:22 |
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Spa Attendant - Open Day
INR7"YEARLY"
Spa Attendant - Open DayFull Time (2-3 Yrs )Spa Attendant - Open Day
JW Marriott Marquis Hotel Dubai |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12JOB SUMMARYEnsuring the Spa & club is clean and tidy atall times with enough guests supplies. Be responsible for daily sales and guestsneeds i.e. locker keys, towel and bookings. Help receptionists and therapistsescort, pick up and take care the guests at welcome area, lockers, facilitiesrooms and treatment rooms and all spa areas including answer the phone at spacounter. Frequently check with guest to promote comfort, safety and securitythroughout service. Promote, sell spa services and retail. Clean and maintainspa counters, spa kiosk in the lobby, spa display at executive lounge andreceptionist area. Secure supplies and equipment at the end of each shift.Handle inappropriate guest behavior by following Marriott Internationalstandard operating procedures. Report accidents, injuries, and unsafe workconditions to manager. Speak with others using clear and professional language.Develop and maintain positive working relationships with others. Perform otherreasonable job duties as requested by Supervisors, Spa Assistant Manager andSpa ManagerSCOPE / BUSINESS CONTEXT• A Full Timeposition based at JW Marriott Marquis Dubai.• Number of DirectReports -none• Titles of DirectReports NACANDIDATE PROFILEExperience:• Minimum2years of experience in hospitality industry preferable in spa fieldSkills and Knowledge• Goodoral and written communication skills in English• Ableto get on well with people from many different backgrounds• Ableto work under pressure at times• Abilityto be versatile• Ableto do shift work• Wellpresented• Clearspeech• Mustbe able to do hard physical work• Goodgeneral health• Abilityto carry weights• Energetic• Self-motivated- able to work on their own• BasicHealth and Fitness Knowledge• Basicknowledge of Exercise executions• BasicKnowledge in Aerobics• Abilityto operate and maintain Exercise Machines and equipment s• Abilityto Swim is an advantageEducation or CertificationMin. 21 years of ageBasic SchoolingTo have worked in hotels beforeBasic computer skills will be greatSPECIFIC DUTIES : The following are specific responsibilities and contributions criticalto the successful performance of the position:Balanced Scorecard Results: Implements strategies and executes activitiesto drive and continuously improve financial results, guest satisfaction, humancapital index and market share.Essential Functions• To ensure that you are always courteous and friendlyto guests, attentive to their needs, handle problems in a professional mannerand are conscious of the importance of safety.• To welcome prospective members in a professionaland courteous manner, providing them with a full explanation of the gym s facilities,equipment, services and to promote and sell memberships.• To promote & sell nutritional products andmaximizing revenue.• To be responsible for the cleanliness and hygieneof all areas of club as laid down in the Daily Cleaning Schedule to include:* The daily pre-opening / closing cleaningmaintenance program.* Daily routine cleaning maintenancechecklist.• To liaise with the Spa & Recreation Manager/supervisorin the daily maintenance of the Spa Pools, Plunge Pool, Sauna s and Steamrooms.• To inform the Recreation Supervisor on a dailybasis of any faults, defects or maintenance requirements.• To ensure the careful handling of all cleaningmaterials, chemicals and machinery and to follow the necessary safetyprecautions to safeguard the risk of injury to oneself and to guests.• To maintain and to take care of all cleaningequipment, and to keep an inventory of all cleaning materials and stocks.• To be responsible during busy periods, in the eventof staff sickness or at the request of the Recreation Supervisor to assist thepool lifeguards in the daily operation and cleaning of the swimming poolfacilities and surrounding area.• To attend all Recreation & spa staff meetingsand training sessions as scheduled by the Spa & Recreation Manager/Supervisor.• To carry out duties allocated by the Cleaning supervisor• To cover Pool attendant duties and responsibility,when needed.• Assist children in Pool activity, swimming andgames, in special events like Birthday Party at the pool.• Clean club in all areas as required by management• Keep pool deck and change rooms clean and tidyduring day.• Enforcing all club rules and ensuring a safeenvironment for all guests using the club facilities.• Checking pool chemical twice daily and monitoringthe results in spa area• Report any chemical imbalance or maintenance issuesto engineering• To be aware of Health and safety regulations andall rules & regulations• Work in reception as cover.• Assist members and guest in Basic exerciseexecutions.• Obtain necessary certificate and safety trainings. Toprovide first aid treatment in the event of any accident or injury to a guestor Club member.• To carry out duties allocated by the Head FitnessTrainer• Any other relevant taskSafety and Security• Reportwork related accidents, or other injuries immediately upon occurrence tomanager/supervisor.• Followcompany and department safety and security policies and procedures to ensure aclean, safe, and secure environment.• NotifyLoss Prevention/Security of any guest reports of theft.Policies and Procedures• Followcompany, hotel and department policies and procedures.• Follows Marriott International Hotels LimitedRegional Office policies and procedures• Protectthe privacy and security of guests and coworkers.• Maintainconfidentiality of proprietary materials and information.• Ensureuniform, nametags, and personal appearance are clean, hygienic, professionaland in compliance with company policies and procedures.• Protectcompany tools, equipment, machines, or other assets in accordance with companypolicies and procedures.• Performother reasonable job duties as requested by Supervisors and Management.• Workinghours as required to do your job but normally not less than 48 hours per week.Guest Relations2019-09-13 13:16:07 |
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Spa Cleaning Supervisor
INR7"YEARLY"
Spa Cleaning SupervisorFull Time (3-4 Yrs )Spa Cleaning Supervisor
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12SPECIFIC DUTIESThefollowing are specific responsibilities and contributions critical to thesuccessful performance of the position:Balanced Scorecard Results:Implements strategies and executes activities to drive and continuouslyimprove financial results, guest satisfaction, human capital index and marketshare.Essential Functions• To be changed and readyfor work at appointed time as shown on Rota. Ensuring your uniform and badges are worn asto Hotel Standard. If you are sick, ringin before duty commences and speak to the Director/ Supervisor.• To sign for any keys youmay have and to be responsible for that key during your shift. Never loan your key to anyone, even a workcolleague. Return and sign key back inbefore leaving the hotel.• To conduct departmentalopening up / closing down procedures according to shift allocation.• To systematically checkall spa, pool and health club areas to ensure they have been cleaned andserviced to brand standards• To supervise the work ofthe spa cleaner providing assistance and support and taking corrective measuresshould the standard of work deviate from the Hotel standards• To ensure any V.I.P orspecial requirements are provided and are ready for guests on arrival.• To make sure that youcarry out the day briefing and the 15 minutes training with all spa associates.• The co-ordination oftraining and orientation of your team members. Maintaining training records andupdating accordingly and assisting in the measuring of Hotel standards• Report and follow up onall maintenance requests on a daily basis.• Conduct the correct handover procedure for each shift• To assist in Inventories.• To attend or holdtraining sessions when required• To hold team meetings andproduce an action plan for the director and ensure these are followed up.• To carry out your teams 1;1 meetings and staff appraisals• To assist in building andmaintaining an efficient team of staff by taking an active interests in theirwelfare health safety training and development.• To assist in maintainingdiscipline within department.• To ensure alldepartmental practices and procedures to be confident in their implementationand assist in the necessary modification of any as requested• To supervise the deepcleaning of all spa, pool and health club areas etc.• To ensure all requestsfrom guests are carried out.• On completion of theshift ensure that all rooms are lockedclean and tidy and that corridors are clean and tidy• To ensure all trolleysare tidy at the end of the day and that the worksheets for staff have beensigned if any.• To maintain a smoothworking relationship with associates of other departments• To ensure that all spacleaner hand over all lost property as soon as it is found and that it is recorded according to the hotelstandard• To be fully conversantwith standard cleaning procedures and the correct usage and dosage of eachcleaning chemical. To be aware of andadhere to, Health and safety Regulations and to ensure that these are compliedwith at all times.• To report to concerndepartment any maintenance faults or hazards in public area, corridor orequipment immediately.• To report to concerndepartment any damaged fixtures and fitting which needs replacements.• To ensure all departmentequipment, service rooms and store cupboards are maintained at the requiredstandard and are left clean, tidy and locked at the end of each shift.• To follow the correctprocedure for the storage and recording of lost property.• To be aware of allcurrent Company and Departmental Policies and Procedures. Ensuring that these are adhered to at alltimes.• To attend all StatutoryTraining, Job Training Sessions and Communication Meetings.• Attendsmeetings and training sessions/ courses that may be beneficial to you and yourdepartment on request from your director.• To be aware of and carryout all Hotel Security.• To report any suspiciousperson(s) or packages immediately to the duty manager.• To be aware of theHealth, Safety and Hygiene Regulations at work• To take correct action inthe event of a fire. Demonstrates a working knowledge of fire prevention and toensure that staff follow the hotel evacuation procedures on hearing the alarm• To maintain a cheerfuland polite attitude to our guests and colleagues at all times and to use theguests name if known.• To ensure any guestcomplaints are investigated and rectified to the guest s satisfactionimmediately. Any serious complaints should be referred to the Director for herattention.• Co - operate andcommunicate with your associates, supervisors and management to ensureeffective team work and high moraleOTHERSafety and Security• Reportwork related accidents, or other injuries immediately upon occurrence tomanager/supervisor.• Followcompany and department safety and security policies and procedures to ensure aclean, safe, and secure environment.• NotifyLoss Prevention/Security of any guest reports of theft.Policies and Procedures• Followcompany, hotel and department policies and procedures.• Follows Marriott International Hotels LimitedRegional Office policies and procedures• Protectthe privacy and security of guests and coworkers.• Maintainconfidentiality of proprietary materials and information.• Ensureuniform, nametags, and personal appearance are clean, hygienic, professionaland in compliance with company policies and procedures.• Protectcompany tools, equipment, machines, or other assets in accordance with companypolicies and procedures.• Performother reasonable job duties as requested by Supervisors and Management.• Workinghours as required to do your job but normally not less than 48 hours per week.Guest Relations• Activelylisten and respond positively to guest questions, concerns, and requests usingbrand or property specific process (e.g., LEARN, JW Symphony of Service) toresolve issues, delight, and build trust.• Assistother employees to ensure proper coverage and prompt guest service.• Anticipateguests' service needs, including asking questions of guests to betterunderstand their needs and watching/listening to guest preferences and actingon them whenever possible.• Addressguests' service needs in a professional, positive, and timely manner.2019-09-13 13:16:07 |
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Sous Chef - Mexican Specialty Restaurant
INR7"YEARLY"
Sous Chef - Mexican Specialty RestaurantFull Time (2-4 Yrs )Sous Chef - Mexican Specialty Restaurant
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.CANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.OR2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.CORE WORK ACTIVITIESEnsuring Culinary Standards and Responsibilities are MetManages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.Assists Executive Chef with all kitchen operations and preparation.Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.Assists in determining how food should be presented and creates decorative food displays.Maintains purchasing, receiving and food storage standards.Ensures compliance with food handling and sanitation standards.Performs all duties of kitchen managers and employees as necessary.Recognizes superior quality products, presentations and flavor.Ensures compliance with all applicable laws and regulations.Follows proper handling and right temperature of all food products.Operates and maintains all department equipment and reports malfunctions.Checks the quality of raw and cooked food products to ensure that standards are met.Leading Kitchen OperationsSupervises and coordinates activities of cooks and workers engaged in food preparation.Leads shifts while personally preparing food items and executing requests based on required specifications.Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.Encourages and builds mutual trust, respect, and cooperation among team members.Serves as a role model to demonstrate appropriate behaviors.Maintains the productivity level of employees.Ensures employees understand expectations and parameters.Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.Ensures property policies are administered fairly and consistently.Communicates performance expectations in accordance with job descriptions for each position.Recognizes success performance and produces desired results.Ensuring Exceptional Customer ServiceProvides services that are above and beyond for customer satisfaction and retention.Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.Sets a positive example for guest relations.Empowers employees to provide excellent customer service.Interacts with guests to obtain feedback on product quality and service levels.Handles guest problems and complaints.Maintaining Culinary GoalsAchieves and exceeds goals including performance goals, budget goals, team goals, etc.Develops specific goals and plans to prioritize, organize, and accomplish your work.Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.Trains employees in safety procedures.Managing and Conducting Human Resource ActivitiesIdentifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.Participates in the employee performance appraisal process, providing feedback as needed.Brings issues to the attention of the department manager and Human Resources as necessary.Additional ResponsibilitiesProvides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.Analyzes information and evaluating results to choose the best solution and solve problems.Attends and participates in all pertinent meetings.2019-09-13 13:16:06 |
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Server - French Cafe & Bakery
INR7"YEARLY"
Server - French Cafe & BakeryFull Time (2-3 Yrs )Server - French Cafe & Bakery
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12SPECIFIC DUTIESThe following are specific responsibilities and contributions critical to the successful performance of the position:Main Responsibilities:•Follow all JW Marriott policies and procedures•Comply with clean as you go policy•Practice safe work habits at all times•Report to work on time and in a neat, clean and pressed uniform including name badge, Daily Basics card, pen, pad, bottle opener, lighter and pieces of cork•Follow self-cashiering procedures•Report problems immediately to a supervisorEssential Functions:•Set up the restaurant efficiently and accurately, including the tables, bar and anti-pasta/fish counter•Actively participate in daily stand up briefings and taste panels•Ensure knowledge of the Basic of the Day and the Food and Beverage Brand Standards, and ensure these are followed•Handle an assigned station, and leave the floor only after permission from a supervisor•Take and serve guest orders promptly and according to Brand Standards, sequence of service, and sales dialogue•Be aware of any 86 items•Always offer a choice of sparkling or still water•Check back after two bites of the main course•Crumb the table after main course or when necessary•Change the ashtray after two butts and after putting dishes on the table•Offer a refill when a third of the drink is left•Clear empty glasses and dishes as necessary•Serve all beverages in accordance with Brand Standards and Use Records•Answer any guest questions about the menu items, daily specials and beverages, including knowledge of the ingredients, preparation methods and garnishes. Make appropriate suggestions to suit guest needs and proactively up-sell items.•Check food before serving it to the guest to ascertain that appearance, temperature and portions are correct.•Operate the MICROS and Respak system accurately:•Ensure accurate and informative punching of orders•Have any voids or adjustments initialed by a supervisor•Enter and update the Respak system accurately, without adding unnecessary profiles•Ensure the prompt bussing of tables once the guest has departed. Ensure all re-setups of tables are clean, stain free and accurate, with special attention to detail.•Side stations must be clean and organized at all times.•Do all necessary set-up and side work assigned.•Each associate is expected to carry out, within their capabilities, all reasonable requests by management. This may involve working in or moving to another Food& Beverage outlet.OTHERSafety and Security:•Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.•Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.•Notify Loss Prevention/Security of any guest reports of theft.•Policies and Procedures•Follow company, hotel and department policies and procedures.•Follows Marriott International Hotels Limited Regional Office policies and procedures•Protect the privacy and security of guests and coworkers.•Maintain confidentiality of proprietary materials and information.•Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.•Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.•Perform other reasonable job duties as requested by Supervisors and Management.•Working hours as required to do your job but normally not less than 48 hours per week.Guest Relations:•Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.•Assist other employees to ensure proper coverage and prompt guest service.•Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.•Address guests' service needs in a professional, positive, and timely manner.•Engage guests in conversation regarding their stay, property services, and area attractions/offerings.•Thank guests with genuine appreciation and provide a fond farewell.•Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.•Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Communication:•Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.•Speak to guests and co-workers using clear, appropriate and professional language.•Talk with and listen to other employees to effectively exchange information.•Working with Others•Support all co-workers and treat them with dignity and respect.•Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.•Partner with and assist others to promote an environment of teamwork and achieve common goals.Quality Assurance/Quality Improvement:•Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.Physical Tasks:•Enter and locate work-related information using computers and/or point of sale systems.•Stand, sit, or walk for an extended period of time or for an entire work shift.•Read and visually verify information in a variety of formats (e.g., small print).•Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.2019-09-13 13:16:05 |
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Server/Waiter/Waitress
INR7"YEARLY"
Server/Waiter/WaitressFull Time (2-3 Yrs )Server/Waiter/Waitress
Radisson Blu Hotel - Dubai Waterfront |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12TASKS, DUTIES AND RESPONSIBILITIESProvides efficient, prompt, trouble free, and courteous service by bussing, serving and setting tablesAccurately records, pre-checks, and picks up all food and beverage ordersServes guests their food and beverage promptly and courteouslySets tables as needed prior to guest arrivalEnsures that the working area and station are stocked with mise-en-place and kept clean and tidy at all timesEnsures the smooth running of the assigned station at all timesMaintains a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordinglyPromotes additional sales by taking opportunities to up-sell, in a manner that is professional and courteousIs familiar with all equipment relating to the banqueting function (e.g. TV, projector, VCR etc.)Makes clear orders to kitchen production, and bar regarding beverages; registers orders according to hotel proceduresConfers with the Restaurant Supervisor concerning set-ups and last minute changesConfers with Banquet Manager regarding last minute arrangements to co-ordinate with kitchen productionChecks the restaurant reservations list frequently during the shift2019-09-13 13:16:05 |
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Sales Manager - Corporate at Holiday Inn Bur Dubai Embassy District
INR7"YEARLY"
Sales Manager - Corporate at Holiday Inn Bur Dubai Embassy DistrictFull Time (1-2 Yrs )Sales Manager - Corporate at Holiday Inn Bur Dubai Embassy District
Intercontinental Hotels Group |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12DescriptionAbout usTravel is a journey. At Holiday Inn, we help make it a joy.Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our speciality. We should know, we ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we d love to give you a warm welcome to the Holiday Inn family.Your day to dayAs Sales Manager you ll develop and implement sales strategies for the hotel, create and implement tactical plans and ensure revenue goals are achieved. You'll also regularly sell hotel rooms, meeting rooms, and food and beverage to client contacts.What we need from youExperience in Dubai is mandatoryValid Car Driving licenseWhat we offerWe ll reward all your hard work with a great salary and benefits a great room discount and superb training. Join us and you ll become part of the global IHG family and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.2019-09-13 13:16:01 |
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Room Attendant
INR7"YEARLY"
Room AttendantFull Time (1-2 Yrs )Room Attendant
Kempinski Hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Room AttendantThe Housekeeping Attendant is responsible for cleaning guestrooms, corridors, public areas and pantries according to standards establishedby the hotel.Emerald Palace Kempinski DubaiAn impressive 100,000 square meters, the Emerald Palace KempinskiDubai comprises 347 luxuriously appointed rooms, of which 36 are exquisitelyspacious suites. Surrounded by pristinely landscaped tropical gardens are eighthighly appointed royal villas with stunning views of the Palm Lagoon. Thehotel s wide variety of international restaurants, boutique mall and cinemaprovide ample dining and entertainment attractions. With its opening in 2018,the hotel s classical design will complement the Kempinski Residences and HotelApartments Palm Jumeirah, which has been developed in the same architecturalstyle and is located on the adjacent plot.Key Responsibilities:• Clean assigned guest roomsaccording to the hotel's standards. It involves, but not limited to,making the bed, dusting the room and furniture, replenishing guest roomand bath supplies, cleaning the bathroom, vacuuming the carpet.• Whilst cleaning the room,verify that all is in proper condition and order of functioning.• Clean corridors and floor publicareas around guest rooms assigned.• Maintain cleanliness ofequipment and pantries.• At the end of shift, reportspecial attention guest, unusual situations, incidents that need followup, to ensure consistency and guest satisfaction.• Provide the turn down serviceto assigned guest rooms according to standards.• Keep him/herself informed ofhotel product and service knowledge in order to answer guestquestions.2019-09-13 13:15:58 |
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Restaurant Captain/shift Leader - Steakhouse
INR7"YEARLY"
Restaurant Captain/Shift Leader - SteakhouseFull Time (4-5 Yrs )Restaurant Captain/Shift Leader - Steakhouse
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12JOB SUMMARYServe food courses and alcoholic beverages to guests. Answer questions on menu selections.Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned trolley & tray and ensure room & floor clearance done properly. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service.SCOPE / BUSINESS CONTEXT•A Full Time position based at JW Marriott Marquis Dubai.•Number of Direct Reports NA•Titles of Direct Reports NACANDIDATE PROFILEExperience:•Minimum of 2-year experience of a similar position within a five star hotel•Skills and Knowledge•Minimum lifting 20 lbs.•Ability of verbally communicate effectively with guests and co-workers.•Pushing, pulling, bending, stooping upward reaching•Exposure to cleaning chemicals• Exposure to extreme temp eratures•Prolonged periods of standing and/or walking•Leadership skills•Training and motivating skills•Systems (Micros, Fidelio, LMS, Respack, Info time)Education or Certification:•High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.SPECIFIC DUTIESThe following are specific responsibilities and contributions critical to the successful performance of the position:•Open and close shift in accordance with manager's checklist.•Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials.•Properly execute revenue and check control procedures on shift.•Maintain afe and sanitary work environment for all associates and guests.• Ensure room service is fully staffed and able to handle volume of business; periodically check and assist as necessary.•Provide floor coverage during all meal periods.•Conduct taste panels and menu classes on a daily basis for room service.•Complete scheduled inventories of supplies, food, and liquor to check stock and requisition necessary supplies•Inspect storage areas for organization, use of First In First Out (FIFO), and cleanliness and rectify any deficiencies•Follow property key policies, including checking out and returning keys to appropriate departments.•Attend and conduct meetings as required.•Ensure all side work is done on a daily basis.•Manage an effective repair and maintenance program through the use of work orders, inspections, etc.•Each associate expected to carry out, within their capabilities, all reasonable requests by management.OTHERSafety and Security:•Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.•Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.•Notify Loss Prevention/Security of any guest reports of theft.Policies and Procedures:•Follow company, h otel and department policies and procedures.•Follows Marriott Int ernational Hotels Limited Regional Office policies and procedures•Protect the privacy and security of guests and coworkers.•Maintain confidentiality of proprietary materials and information.•Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. •Protect company tools, equipment, machines, or other assets in a ccordance with company policies and procedures.•Perform other reasonable job duties as requested by Supervisors and Management.•Working urs as required to do your job but normally not less than 48 hours per week.Guest Relations:•Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.•Assist other employees to ensure proper coverage and prompt guest service.•Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.•Address guests' service needs in a professional, positive, and timely manner.• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.• Thank guests with genuine appreciation and provide a fond farewell.•Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.•Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Communication:•Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.•Speak to guests and co-workers using clear, appropriate and professional language.•Talk with and listen to other employees to effectively exchange information.Working with Others:•Support all co-workers and treat them with dignity and respect.•Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.•Partner with and assist others to promote an environment of teamwork and achieve common goals.Quality Assurance/Quality Improvement:• Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.2019-09-13 13:15:56 |
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Pool Attendant
INR7"YEARLY"
Pool AttendantFull Time (1-2 Yrs )Pool Attendant
W Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.We share our guests passions, providing insider access to what s new and what s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.Wipe down fitness center machines and remove towels, trash, and debris from fitness center area. Maintain an adequate supply of cups and water in recreation area. Clean fitness and recreation area restrooms and showers. Obtain, fold, and stack towels according to company procedures. Distribute lockers and towels to guests. Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items. Provide information to guests about available recreation facilities and activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Provide assistance to injured guests until the arrival of emergency medical services. Promote the rules and regulations of the recreation facility. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Visually inspect tools, equipment, or machines (e. g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-13 13:15:51 |
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night Auditor
INR7"YEARLY"
Night AuditorFull Time (2-5 Yrs )Night Auditor
Central Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Job Location : DubaiGood salary and benefits will be offeredRequirements :Certificate/Diploma/DegreeHave 2 to 5 year of experience as night AuditorShould be available in UAEInterested candidate can apply with your updated resume2019-09-13 13:15:37 |
Apply Now |
night Auditor
INR7"YEARLY"
Night AuditorFull Time (2-4 Yrs )Night Auditor
W Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.We share our guests passions, providing insider access to what s new and what s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.Job SummaryCheck figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-13 13:15:37 |
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Mixologist
INR7"YEARLY"
MixologistFull Time (1-2 Yrs )Mixologist
Fairmont Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Summary of Responsibilities:Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:•Creating innovative drinks and maintaining consistency for the outlets•Educate Food and Beverage Colleagues about spirits and innovative trends of Mixology•Have an excellent palate for spirits and an excellent knowledge of balancing drinks•Encourage continual development of the cocktails we offer in the outlets•Developing colleagues via on job training, plus conducting training sessions and weekly meetings with the bartenders.•Maintaining good cost control•Maintaining micros buttons and pricing.•Tracking and maintaining all cocktails featured in the outlets•Maintaining the database for drinks and standard recipes•Establish standards in quality and quantity and its implementation and control in relation to drinks.•Quality assurance audits should be conducted in all outlets.•Responsible for new beverage promotions and inputting creative and innovative ideas on how to make it successful.•Make use of knowledge and continuous learning ability while purchasing, storing and controlling items and products.•Opening/closing duties•G lassware-cleaning/storage and weekly inventory• To assist in maintaining all areas of guest service and core standards• Ensuring the bar maintains a positive visual impact; including ambiance, cleanliness, orderliness, and d cor.• Maintaining preventative cleaning and maintenance program of all glassware and wine service related equipment• Finding creative solutions and proactively solving problems in order to meet a demanding client base.• Monitor operating supplies and report any maintenance issues.• To promote and maintain a positive working relationship at all times with all the Colleagues in Fairmont Dubai.• To always take corrective action if service errors occur, ensuring all solutions exceed the Guests expectation• Attend pre-meal briefing, weekly and monthly meetings to continually improve the Guests experience• To understand how to operate all the equipment used in the outlet• To actively participate in all health and safety procedures for 2nd Floor and the entire hotel• To follow all safety and sanitation policies when handling food and beverage• Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in the Restaurant• To understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs• To assist in maintaining all areas of guest service and core standards• Ensuring the bar maintains a positive visual impact; including ambiance, cleanliness, orderliness, and d cor.• Maintaining preventative cleaning and maintenance program of all glassware and wine service related equipment• Finding creative solutions and proactively solving problems in order to meet a demanding client base.• Monitor operating supplies and report any maintenance issues.• To promote and maintain a positive working relationship at all times with all the Colleagues in Fairmont Dubai.• To always take corrective action if service errors occur, ensuring all solutions exceed the Guests expectation• Attend pre-meal briefing, weekly and monthly meetings to continually improve the Guests experience• To understand how to operate all the equipment used in the outlet• To actively participate in all health and safety procedures for 2nd Floor and the entire hotel• To follow all safety and sanitation policies when handling food and beverage• Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in the Restaurant• To understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs• To assist in maintaining all areas of guest service and core standards• Ensuring the bar maintains a positive visual impact; including ambiance, cleanliness, orderliness, and d cor.• Maintaining preventative cleaning and maintenance program of all glassware and wine service related equipment• Finding creative solutions and proactively solving problems in order to meet a demanding client base.• Monitor operating supplies and report any maintenance issues.• To promote and maintain a positive working relationship at all times with all the Colleagues in Fairmont Dubai.• To always take corrective action if service errors occur, ensuring all solutions exceed the Guests expectation• Attend pre-meal briefing, weekly and monthly meetings to continually improve the Guests experience• To understand how to operate all the equipment used in the outlet• To actively participate in all health and safety procedures for 2nd Floor and the entire hotel• To follow all safety and sanitation policies when handling food and beverage• Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in the Restaurant• To understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs• To assist in maintaining all areas of guest service and core standards• Ensuring the bar maintains a positive visual impact; including ambiance, cleanliness, orderliness, and d cor.• Maintaining preventative cleaning and maintenance program of all glassware and wine service related equipment• Finding creative solutions and proactively solving problems in order to meet a demanding client base.• Monitor operating supplies and report any maintenance issues.• To promote and maintain a positive working relationship at all times with all the Colleagues in Fairmont Dubai.• To always take corrective action if service errors occur, ensuring all solutions exceed the Guests expectation• Attend pre-meal briefing, weekly and monthly meetings to continually improve the Guests experience• To understand how to operate all the equipment used in the outlet2019-09-13 13:15:36 |
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Loss Prevention Officer
INR7"YEARLY"
Loss Prevention OfficerFull Time (3-4 Yrs )Loss Prevention Officer
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Marriott International portfolio of brands includes JW Marriott.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. It s as simple as that. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment .Welcome to our familyWe welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.The impact you ll makeYour watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.What you ll do• Patrol all areas of the property and assist guests with room access• Monitor security feeds and conduct daily physical hazard inspections• Respond to accidents and assist guests/employees during emergency situations• Defuse guest disturbances and escort individuals from the property if necessary• Conduct investigations, gather evidence, and facilitate interviews with relevant parties• Complete required shift reports and maintain confidentiality of all loss prevention documentsPerks you deserveWe ll support you in and out of the workplace by offering:• Team-spirited coworkers• Learning and development opportunities• Encouraging management• Wellbeing programs• Discounts on hotel rooms, gift shop items, food and beverage• Recognition programsWhat we re looking for• Strong communication skills• A history of thriving in stressful situations• A team-first attitude• A gift for paying attention to the smallest details• Exercise good judgment and maintain a professional demeanorThis role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.You re welcomed hereOur highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you re important to us. You ll make an impact in your role, and for that, you ll be appreciated and valued.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-13 13:15:34 |
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LIFEGUARD
INR7"YEARLY"
LIFEGUARDFull Time (2-4 Yrs )LIFEGUARD
Hilton Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12A Lifeguard is responsible for supervising and ensuring the safety of swimmers to deliver an excellent Guest and Member experience while ensuing swimmers are adhering to pool rules and regulations.What will I be doing?As a Lifeguard, you are responsible for supervising and ensuring the safety of swimmers to deliver an excellent Guest and Member experience. A Lifeguard will also be required to fulfill regular cleaning duties. Specifically, you will be responsible for performing the following tasks to the highest standards:• Supervise and ensure safety of swimmers• Ensure guests feel safe in the pool area• Inspect facilities for cleanliness; complete general pool cleaning and maintenance duties at regular points throughout shift• Ensure swimmers follow safe swimming practice; enforce and adhere to pool rules and regulations• Follow emergency action plan and procedures when required2019-09-13 13:15:33 |
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Lobby Ambassador
INR7"YEARLY"
Lobby AmbassadorFull Time (2-3 Yrs )Lobby Ambassador
Media One Hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12YOU SHOULD BE ABLE TO...- demonstrate that all Guest Relations Standards of Service & Operational Procedures are performed in all interactions.- provide a warm welcome and assist guests according to Media One Hotel Standards.- display a professional image and positive guest service attitude at all times.- remain observant and respond to each guest who approaches the Hotel entrance and guest relations desk.- be the ambassador of Media One by providing an excellent first impression.- maintain a perpetual presence on the Lobby and Guest Relations desk throughout the hours of the shift.- greet all guests courteously, using the guest s name whenever possible.- ensure all guests are escorted to their room/suite/ and full hotel tour is conducted.2019-09-13 13:15:33 |
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Lobby Ambassador
INR7"YEARLY"
Lobby AmbassadorFull Time (1-2 Yrs )Lobby Ambassador
W Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Job SummaryEngage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-13 13:15:33 |
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Laundry shift Leader
INR7"YEARLY"
Laundry Shift LeaderFull Time (2-3 Yrs )Laundry Shift Leader
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12JOB SUMMARYEnsure proper cleaning of linen, terry and guest clothing items and uniforms. To obtained the highest possible and balanced Brand Standard audit certification and departmental productivity.SCOPE / BUSINESS CONTEXT• A Full Time position based at JW Marriott Marquis Hotel Dubai.• Number of Direct Reports - variable• Titles of Direct Reports Laundry Attendant, Uniform Room Attendant, TailorCANDIDATE PROFILEExperience:• Having an experience in similar position for at least 24 months with a great Interpersonal skills and good level of knowledge of the Laundry Department.Skills and Knowledge• Strong Communication skills in English (verbal, listening, writing)• An effective Team Player in a team based environment• Effective time management skills.• Innovative• Pro-active and reliable• Able to work alone and within a teamEducation or Certification• Good level of English essentialSPECIFIC DUTIESBalanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.Essential Functions• To supervise the day to day operation of the laundry and uniform room sections.• To check the quality of processed guest laundry and dry cleaning work to ensure optimum quality of work.• Supervise cleanliness of laundry and uniform room areas and its equipment.• Ensure that proper maintenance is done on all laundry and uniform room section.• Supervise appearance and good manners of staff during the operation.• Eliminate work hazards to personnel, check on safety and fire regulation.• Ensure that washing formulas, methods and procedures are obtained.• Ensure regular appraisal of staff performance.• Responsible for rotating staff within all sections of the laundry for covering all jobs.• Responsible for the training of the new employees.• Responsible for ongoing on the job training within the department.• Capable of doing the work of any worker within the department in case of shorts or busy periods.• To record the daily production reports for the laundry supervisor for the monthly production report.• To maintain an adequate stock of chemicals for the laundry operation.• The ability to transfer personnel from one section to another and when needed.• To handle telephone calls professionally and courteously with a helpful attitude to the guest and staff.• The ability to respond properly to any hotel emergency or safety situation.• To be able to post all laundry charges to Micros.• Any other duties as assigned by the Laundry Supervisor.OTHERSafety and Security• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.• Notify Loss Prevention/Security of any guest reports of theft.Policies and Procedures• Follow company, hotel and department policies and procedures.• Follows Marriott International Hotels Limited Regional Office policies and procedures• Protect the privacy and security of guests and coworkers.• Maintain confidentiality of proprietary materials and information.• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.• Perform other reasonable job duties as requested by Supervisors and Management.• Working hours as required to do your job but normally not less than 48 hours per week.Guest Relations• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.• Assist other employees to ensure proper coverage and prompt guest service.• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.• Address guests' service needs in a professional, positive, and timely manner.• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.• Thank guests with genuine appreciation and provide a fond farewell.• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.• Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Communication• Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.•Speak to guests and co-workers using clear, appropriate and professional language.•Talk with and listen to other employees to effectively exchange information.Working with Others•Support all co-workers and treat them with dignity and respect.•Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.•Partner with and assist others to promote an environment of teamwork and achieve common goals.Quality Assurance/Quality Improvement•Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.Physical Tasks•Enter and locate work-related information using computers and/or point of sale systems.•Stand, sit, or walk for an extended period of time or for an entire work shift.•Read and visually verify information in a variety of formats (e.g., small print).•Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.2019-09-13 13:15:31 |
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Kids Club - Supervisor
INR7"YEARLY"
Kids Club - SupervisorFull Time (2-3 Yrs )Kids Club - Supervisor
W Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.We share our guests passions, providing insider access to what s new and what s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies. Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-13 13:15:30 |
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In Room Dining Waiter / Waitress
INR7"YEARLY"
In Room Dining Waiter / WaitressFull Time (1-2 Yrs )In Room Dining Waiter / Waitress
Kempinski Hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
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13-09-2019 2019-12-12In Room DiningWaiter / WaitressThe Waiter/Waitress is responsiblefor serving food and beverage to guests during an assigned shift in acourteous, professional manner according to proper service standards as set byKempinski.Kempinski Hotel Mall of the EmiratesA luxurious alpine retreat in the heart of the desert, Kempinski Hotel Mall of the Emirates is a landmark Dubai hotel and one of Kempinski s most unique city properties. It combines exciting shopping, entertainment and dining options with lavish accommodation, including 15 spacious but cozy ski chalets overlooking Ski Dubai.Key Responsibilities:• Accurately records, pre-checks and picks-up all foodand beverage orders.• Serves guests their food and beverage in prompt,courteous manner as per the standard sequence of service.• Up-sell or promote all specials advertised in theoutlet as well promoting slow moving items. To have a thoroughunderstanding and knowledge of all food and beverage items in the menu andthe ability to recommend Food & Beverage combinations and up sellalternatives.• knowledgeable of all ingredients and prices of the foodand beverage listed on the menu.• Acquires a working knowledge of hotel, in-housefacilities and local information to respond to guest questions in theseareas as required.• Ability to rotate throughout each of the food &beverage outlets2019-09-13 13:15:28 |
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Income Auditor
INR7"YEARLY"
Income AuditorFull Time (2-3 Yrs )Income Auditor
cosmopolitan hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Main responsibilities: To Reconcile and monitor all revenue aspects, tax, TD as per the hotel policy and Government guidelines. To supervise the night auditor to conduct and compile all the night end reports as per the Hotel Policy. Job experience: Minimum of 2-3 year in a similar position in an international chain hotel. Proficient in Microsoft Excel, Micros POS, and Opera.2019-09-13 13:15:28 |
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Welcome Desk Talent (German or Chinese Speaking)
INR7"YEARLY"
Welcome Desk Talent (German or Chinese Speaking)Full Time (2-3 Yrs )Welcome Desk Talent (German or Chinese Speaking)
W Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Job SummaryProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft.Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-13 13:15:23 |
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Welcomer
INR7"YEARLY"
WelcomerFull Time (2-3 Yrs )Welcomer
Aloft Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12We are looking for talented people with a passion for hospitality. This exciting role of Welcomer will be responsible for checking guests in and out including cashiering and working with Opera. You will also be required to help guests who need luggage assistance once you have completed their check in. This generalist role requires knowledge of Front Office operations and Opera.We are thrilled to welcome you to the Aloft and Element Me aisam, situated in the heart of Dubai Production Zone. Located in proximity to Dubai Sports City and the acclaimed Jumeirah Golf Estate, both hotels will provide two incredibly unique hotel experiences.The Aloft and Element Me aisam, Dubai will offer travelers two distinct lifestyle experiences amidst the buzzing Dubai Production Zone: Aloft will offer a tech-forward, vibrant experience and a modern style that is different by design, while the first Element in the Middle East region will appeal to those wishing to be a bit more zen, balancing between life and work with a focus on wellness on the road.Job SummaryProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-13 13:15:23 |
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Yacht Club Pool Bar Team Leader
INR7"YEARLY"
Yacht Club Pool Bar Team LeaderFull Time (1-2 Yrs )Yacht Club Pool Bar Team Leader
Bulgari Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-13 13:15:23 |
Apply Now |
Waiter - Mina Kitchen
INR7"YEARLY"
Waiter - Mina KitchenFull Time (1-2 Yrs )Waiter - Mina Kitchen
Westin Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Job responsibilities will include, but not limited to thefollowing:• Consistently offer professional, friendly and engaging service• Assist Guests regarding menu items in an informative and helpful way• Follow outlet policies, procedures and service standards• Have full knowledge of beverage, wine lists and promotions• Have full knowledge of all menu items, contents and preparation methods• Have full and complete knowledge of the dessert menu and coffee and tea• Follow all safety and sanitation policies when handling food andbeverage• Demonstrate a complete knowledge and understanding of the sequence ofservice, food and beverage service standards, and buffet service standards• To report for duty 5 minutes before time, clean and tidy andwearing the correct uniform as per the standard of performance manual• To strive to anticipate client needs wherever possible and react tothese to enhance client satisfaction• To comply with Municipality regulations regarding Food Hygieneprocedures.• To be flexible in assisting around different areas of the hotel inresponse to business and client needs• To attend daily briefing sessions and Hotel/Departmental meetingswhen required• To attend training sessions and meeting when required and tooperate in line with the training or information received• Todemonstrate a pride in workplace and a high level of commitment.To move into this position, you shouldhave• Tenure in current position minimum one year• Minimum 1 years experience in the relevantarea of a 5* Property• Strong desire to improve on skills and knowledge• Good conversational skill inEnglish• Knowledge and experience incustomer service• Good knowledge andunderstanding of restaurant s operations• Smart in appearance and well groomed• Outdoor work and fit to work 3 shifts (Morning,Afternoon & night)• Highly responsible & reliable• Ability to work well under pressure in a fast paced environment• Flexible willing to work on ashift schedule if required.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-13 13:15:19 |
Apply Now |
Waiter / Waitress Executive Lounge
INR7"YEARLY"
Waiter / Waitress Executive LoungeFull Time (1-3 Yrs )Waiter / Waitress Executive Lounge
Westin Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Job responsibilities will include, but not limited to the following:• Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence.• Work across all areas of to ensure that guest expectations are exceeded and standards are consistently maintained.• Table set-ups and station preparation prior to service and at the end of the shift,• Maintaining the condition of the dining room and controlling guest checks and payments• Communicate and work closely with kitchen staff to ensure customer satisfaction.• Liaise and communicate effectively with all departments to ensure seamless transfer of information takes place.• Attend monthly staff meetings with ideas of how to improve business performance.• Key relationships with the the Hotel to ensure customer expectations are met/exceeded at all times.• To positively contribute to the sales activities within your department/hotel and maximize sales opportunities and to be knowledgeable of company products• To keep wastage to a minimum and be vigilant in reducing expenditure• To identify and notify Supervisor of all maintenance requirements hazards in the work place to comply with hotel and company mandatory requirements for fire, health and safety, licensing and employment and to ensure that members of the team are also aware of these requirements and are working in accordance with the requirements• To comply with Municipality regulations regarding Food Hygiene procedures.• To be flexible in assisting around different areas of the hotel in response to business and client needs• To perform all tasks to a consistent standard as detailed with the department standard of performance manual, and to promote within Hotel and Brand key Standards• To attend daily briefing sessions and Hotel/Departmental meetings when required • To attend training sessions and meeting when required and to operate in line with the training or information received• To demonstrate a pride in workplace and a high level of commitmentTo move into this position you should have:• The selected Candidate should be able to join on 15 th September• Tenure in current position minimum one year in Mina Seyahi Complex• Minimum 1 year experience in the relevant area of luxury restaurant environment• Excellent command of the English language speaking, reading and writing• Requires good communication skills, both verbal and written.• Multiple language ability, an advantage• Smart in appearance and well groomed• Good interpersonal skills • Hotel / High school or equivalent education required• Knowledge in computer • The ideal candidate will have a passion for food and beverage • Thorough knowledge of food products, standard recipes and proper preparation.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-13 13:15:19 |
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TEAM LEADER - LIFEGUARD
INR7"YEARLY"
TEAM LEADER - LIFEGUARDFull Time (2-4 Yrs )TEAM LEADER - LIFEGUARD
Hilton Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12A Team Leader - Lifeguard is responsible for leading the team and wok within the team leading by example. You will be responsible for supervising and ensuring the safety of swimmers to deliver an excellent Guest and Member experience while ensuing swimmers are adhering to pool rules and regulations.What will I be doing?As a Team Leader - Lifeguard, you are responsible for leading the team and work within the team leading by example. You will be responsible supervising and ensuring the safety of swimmers to deliver an excellent Guest and Member experience. A Team Leader - Lifeguard will also be required to fulfill regular cleaning duties. Specifically, you will be responsible for performing the following tasks to the highest standards:• As a team leader, you are expected to lead the team of lifeguards and work within the team leading by example, ensuring that the all the health and safety legislation and codes of practice are adhered to at all times.• Supervise and ensure safety of swimmers• Ensure guests feel safe in the pool area• Inspect facilities for cleanliness; complete general pool cleaning and maintenance duties at regular points throughout shift• Ensure swimmers follow safe swimming practice; enforce and adhere to pool rules and regulations• Follow emergency action plan and procedures when required• To operate on a shift basis as member of team• To accept delegated responsibility for the effective management and administration of the pool agreed with the Head of Department.• Maintain the highest standard of guest care in all transactions.2019-09-13 13:15:17 |
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STEWARDING shift LEADER
INR7"YEARLY"
STEWARDING SHIFT LEADERFull Time (1-2 Yrs )STEWARDING SHIFT LEADER
Hilton Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12A Stewarding shift Leader is responsible for supervising the Kitchen Stewards to deliver an excellent Guest and Member experience while supporting the overall Back of House operations.What will I be doing?As a Stewarding shift Leader, you are responsible for supervising the Kitchen Stewards and supporting the Back of House team to deliver an excellent Guest and Member experience. A Stewarding shift Leader will also be required to coordinate other kitchen responsibilities, make certain Back of House areas are maintained, and ensure that health and safety are top priorities. Specifically, you will be responsible for performing the following tasks to the highest standards:• Supervise the Kitchen Stewards ensuring high standards• Support the Back of House Team in training and development• Coordinate the daily pot-wash and dish wash responsibilities• Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed• Observe COSHH guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements• Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager• Ensure the correct PPE is in place and guidelines are adhered to• Ensure machinery is operated properly, efficiently, safely and in accordance with the Hilton Hotel Health and Safety Manual• Assist in the location, movement and storage of operational equipment• Assist in the stock take of equipment and other items as required• Ensure team members adhere to all Health and Safety and Hygiene Regulations• Carry out any other reasonable task set by the Hotel's Management2019-09-13 13:15:16 |
Apply Now |
Spa Receptionist
INR7"YEARLY"
Spa ReceptionistFull Time (1-2 Yrs )Spa Receptionist
Kempinski Hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Spa ReceptionistTo take 100% responsibility to ensure you deliver and exceed theguests expectations in accordance with Kempinski The Spas vision, core valuesand all related brand standards, procedures and policies.Emerald Palace Kempinski DubaiAn impressive 100,000 square meters, the Emerald Palace KempinskiDubai comprises of 391 luxuriously appointed rooms, of which 56 are exquisitelyspacious suites. Surrounded by pristinely landscaped tropical gardens are eighthighly appointed royal villas with stunning views of the Palm Lagoon. Thehotel s wide variety of international restaurants, the Parisian-inspired Cinq Mondes Spa,boutique mall and cinema provide ample dining and entertainment attractions.With its opening in 2018, the hotel s classical design will complement theKempinski Residences and Hotel Apartments Palm Jumeirah, which has beendeveloped in the same architectural style and is located on the adjacent plot.Key Responsibilities:Responsibilities and essential jobfunctions include but are not limited to the following:• To deliver the whole spa experience to a high standardand ensure the guests needs are cared for in alignment with Kempinski The• Spas training and all standard operating procedures.Care for the guests from beginning to end.• To connect and communicate with your guests. Get toknow and understand them and record preferences and information asrequired.• Go above and beyond to accommodate guests needs andrequests.• Greet all clients with name recognition, a welcomingsmile and a clear but soft tone of voice.• To engage directly with the guest, LISTEN andanticipate their needs with genuine and sincere attitude.• Be fully knowledgeable of Kempinski the Spatreatments, services and products, able to advise guests as to therelevance and suitability of treatments according to the guest s needs.• To consult and advise guests as to a sequence oftreatments or a programme in both the spa & fitness.• To recognise and acknowledge all spa and fitness guestsand members, remembering their names and any other relevant details.• To organize scheduling to maximize use of time andprofitability whilst ensuring that the client s needs are of firstimportance.• To co-ordinate guests consultation records with theTherapists.• Respond to guest s bookings and queries in aprofessional manner.• Promote and up-sell spa services and retail sales.• Record reservations and manage the appointment scheduleensuring the update and management of client profiles.• Conduct confirmation calls.• To be responsible for all billing procedures at thereception desk and the correct reconciliation of funds at the close ofeach shift and at the end of the day s work.• Complete daily opening procedures and check lists perrelevant area daily.• Ensure the reception area is clean and presentable atall times.• Coordinate availability of treatments and staff toensure prompt service according to the relevant skills of the therapists.• Assist with administration duties such as, purchasing,receiving and inventory reporting.• To have a professional attitude at all times,particularly with regard to punctuality, appearance and general manner.• To ensure that all administrative procedures runprofessionally and prepare daily reports as required.• To supervise and conduct the safety of users andequipment in the spa and receive training to ensure that all relevantlegislation pertaining to the Health and Safety and Health andHygiene standards are implemented and monitored within the spa.• To recognize the importance of connecting with theguest in every aspect of your role.• Must attend all training courses as deemed necessary bythe Spa Manager.• To participate in training and personal developmentprograms within the spa.• To perform any other duties deemed reasonable byManagement.• To be responsible for preparing the reception for thenext shift.• Ensuring all messages has been passed on before leavingand that adequate supplies of all public information material areavailable.2019-09-13 13:15:14 |
Apply Now |
Spa Receptionist
INR7"YEARLY"
Spa ReceptionistFull Time (1-2 Yrs )Spa Receptionist
Sheraton Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12POSITION PURPOSETo welcome guests and answer all enquiries observing set standardsand with patience. Have a complete knowledge of the treatments and servicesoffered, and any promotions that may be on offer at the time. To ensure thatall operational procedures, codes of conduct and standards of appearance aslaid down by the Assistant Spa Manager are implemented and adhered to by allreception staff. To organize scheduling and maximize use of time within thediary.ESSENTIAL FUNCTIONS- To ensure a warmfriendly welcome to all clientele at all times.- To co-ordinate guestsconsultation records with the Therapists.- Ensure that all relevantspa staff receive a print out of their daily schedule.- To adhere to an agreedreporting system on a timely basis.- To be responsible forall billing procedures at the reception desk and the correct reconciliation offunds at the close of each shift and at the end of the day s work.- Complete daily openingprocedures and check lists per relevant area daily.- Schedule reservationsof Spa services for guests and monitor availability of treatments and staff toensure prompt service according to the relevant skills of the therapists.- To organize schedulingto maximize use of time and profitability whilst ensuring that the client sneeds are of first importance.- Assist withadministration duties such as, purchasing, receiving and inventory reporting.- To give the clientelethe best possible service, and make the client feel important.- To show a professionalattitude at all times, particularly with regard to punctuality, appearance andgeneral manner.- To ensure that alladministrative procedures run professionally.- To supervise andconduct the safety of users and equipment in the spa and receive training toensure that all relevant legislation pertaining to the Health and Safety atWork Law and Health and Hygiene standards are implemented and monitored withinthe spa.- To recognize theimportance of sales in every aspect of their role.- To have full retailknowledge of products and prices charged.- Must attend alltraining courses as deemed necessary by the Spa Supervisor.QUALIFICATION STANDARDS- Must have proven trackrecord in Spa, Fitness or Hospitality industry- Must be able to assistguests with inquiries- Must be able to speakand write in English- Totally embrace thephilosophy of guest and customer service and owns the guests- Identify yourself withthe hotel s brand and operating philosophy- Possess a warm andfriendly demeanor- Strive to achievesatisfaction and delight of our customers- Must be detailed oriented.Marriott International is an equalopportunity employer committed to hiring a diverse workforce and sustaining aninclusive culture. Marriott International does not discriminate on the basis ofdisability, veteran status or any other basis protected under federal, state orlocal laws.2019-09-13 13:15:14 |
Apply Now |
Spa Therapist - Male
INR7"YEARLY"
Spa Therapist - MaleFull Time (2-3 Yrs )Spa Therapist - Male
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.Marriott Hotels , Marriott International s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. It s as simple as that. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment .Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-13 13:15:14 |
Apply Now |
Spa Therapist
INR7"YEARLY"
Spa TherapistFull Time (1-2 Yrs )Spa Therapist
W Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
13-09-2019 2019-12-12Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.We share our guests passions, providing insider access to what s new and what s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-13 13:15:14 |
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Refund Officer
INR7"YEARLY"
Refund OfficerFull Time (1-3 Yrs )PLANET TAX FREE L.L.C |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
12-09-2019 2019-12-11JOB DESCRIPTION
Job Title: Refund Officer (Validations/Refunds)
Reporting to: Operations Manager (Validations/Refunds)
Primary Location: Dubai
Secondary Location: N/A
Contract type: Permanent Full/Part time
Working pattern: shiftJob Purpose
Planet operate best in class international tax free refund services for its customers. We ensure quality of service in all aspects of the customer’s journey and in accordance with the high standards and requirements of our customers.
In a multicultural environment, your role will be to welcome our international customers at our validation points to validate their tax refund or assist in the validation of their tax refund .You will be the customer’s final touchpoint within the country and will represent our company to the highest standard.
You will provide a seamless customer experience, your enthusiasm and your ability to listen to the needs of the customer will allow you to thrive in the world of luxury.Key Results Area:
• Be the point of contact and welcome and greet our international shoppers at the refund/validation point.
• Process the validation of the customer tax refunds via our onsite solution.
• Assist the customer with any questions they have in relation to their tax refund.
• Inform the customer of the different refund methods available to them after validation of their tax free purchases.
• Resolve any issues that may be present with their tax free purchases in a courteous and helpful manner.
• Ensure the customer feels informed of the process and feel fully assisted by you at validation point.
• Be a subject matter expert for the customer on the rules and processes of the tax refund scheme.
• Report and escalate system or validation issues to the Refund/Operations Manager and appropriate team.
• Follow FTA agreed procedures for validating referred tax refund claimsPerson Specification/Skills Experience
• Previous customer service experience
• High degree of energy, motivation, initiative & drive
• Customer service orientated with good communication & interpersonal skills
• Committed team player
• Attention to Detail
• Exemplary customer service skills
• Excellent communication and people management skills
• Language skills
• Languages preferred: Arabic, English, Urdu, Mandarin, Russian , French, German, Spanish2019-09-12 15:46:39 |
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Production Manager
INR7"YEARLY"
Production ManagerFull Time (7-12 Yrs )FDC Interiors |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0abu dhabi
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
Sharjah
,
United Arab Emirates
United Arab Emirates
0sharjah
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
12-09-2019 2019-12-11Position Summary:
The Production Manager will supervise all factory production, overseeing the wood, metal (stainless, brass and aluminium) and the painting section. This role is a technical role and previous hands on experience in all or some of the departments is essential.Joinery and fit-out manufacturing background is ideal.Role Description:
Key Responsibilities/KRAs/KPIs: Monitoring quality of production.
Monitoring production workflow.
Staff performance.
Production report.
Availability of materials.
Evaluation of labour.
Safety of workforce and environment and machines.
Ensuring all machines are functioning (knowledge of specific machines a large bonus).
Other Responsibilities: Implement and solve technical issues.Team Organization:
Reporting to: Factory Manager
Team Structure: Should be able to manage a team of 150 -still expanding.Working Hours:
6 Days per week as per shift schedule and production requirements.Travel Requirement:
Nil2019-09-12 15:46:35 |
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HR Administrator - 3 months contract
INR7"YEARLY"
HR Administrator - 3 months contractFull Time (2-6 Yrs )Client of Decision Management Consultants |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0abu dhabi
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
Sharjah
,
United Arab Emirates
United Arab Emirates
0sharjah
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
12-09-2019 2019-12-11Updating internal databases (e.g. record sick or maternity leave etc) using variety of systems including Excel files, PeopleSoft, and other miscellaneous reports.
Assisting payroll department.
Entering sick notes, vacation, absences and night shift on system and communicate entries to payroll team.
Create variety of reports.2019-09-12 15:46:32 |
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TRANSPORT COORDINATOR
INR7"YEARLY"
TRANSPORT COORDINATORFull Time (3-8 Yrs )World Security |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0abu dhabi
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
Sharjah
,
United Arab Emirates
United Arab Emirates
0sharjah
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
12-09-2019 2019-12-11Job Accountabilities
(Briefly explain 4 to 5 main accountabilities of your role.)1. Managing Staff Deployments
Plan and organize transport requirements to ensure availability of operational requirements and ensure all processes are followed. Responsible for staff transport arrangements both regular and/or special trips, Ensure all staff are reach to respective location on time, oversee and schedule the day to day activities of transportation employees, liaison with the operations team on all transport-related tasks for better service and value to the client and identifying any potential shortfalls. Find out appropriate solutions for
adhoc transportation / logistic issues.
2. Fleet Management
Coordinates the maintenance, repair and upkeep of owned and rental vehicles. Should adhere to security and operational procedures. Managing vehicles with regards to day-to-day maintenance records both mechanical and GPS systems.
Observing vehicle maintenance cost. Develop, implement and monitor processes and control to ensure a watertight usage of vehicles to avoid personal usage. Collect and verify the Rent-A-Car bills ensure timely submission to finance for payment. Monitor open fuel card.
All accidental / incidental damages must be informed LINE Manager.
3. Team Management
Communicate effectively with all of transportation employees, Manage conflict. Provide supervision, guidance on day-to-day activity and identify training needs for team. Act as a liaison between the teams and LINE Manager.
4. Operational Support
Plan the transport operation to deliver optimum quality, performance and cost effectiveness. Make sure a detailed plan is distributed of transportation employees. Accountable for prepare duty rosters on weekday / off-day shifts (Day and night) based upon the client needs / requests to meet the operational desires. Must be available on call 24/7 for deployment-related calls.
5. Reporting / Administrative Support
Prepare and verify the time and attendance records of the drivers and monthly inter-departmental reports.
Assist supervisor in duties pertaining to transportation issues in supervisor’s absence.
Other duties as assigned by the supervisor or administrative staff which is consistent with the
general requirements.2019-09-12 15:46:06 |
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Telecom Engineer
INR7"YEARLY"
Telecom EngineerFull Time (5-10 Yrs )Etisalat Services Holding |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0abu dhabi
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
Sharjah
,
United Arab Emirates
United Arab Emirates
0sharjah
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
12-09-2019 2019-12-111. Detailed experience in Installation , commissioning & O&M of working on Huawei / Ericsson / Nokia /Alcatel/ZTE Mobile Radio Access Network Equipments. Minimum 3 years of Hands on Field experience is mandatory.
2. Proficient Knowledge of Installation, configuration & troubleshooting of Radio Backhaul Links.
3. Installation & troubleshooting knowledge of fiber backhaul systems & FOC Cabinets.
4. Ability to understand RF layouts and resolve IBS DAS Systems issues.
5. Experienced in O&M of Public Wi-Fi Systems, Coastal Radio, Monitoring Camera systems & Fixed LTE systems will be considered as an additional advantage.
6. Experience in the use of Test Equipments like Spectrum Analyzer, Antenna Site Analyzers, PIM Analyzers, GE Testers, Optical Power meter ..etc
7. Familiar with the Standard Installation Quality for Mobile sites.
8. Detailed Knowledge of Power & environment systems such as DC Plants, Generators, Air conditioners, and ACWL ...etc.
9. Good communication skills in English
10. Thorough Knowledge of work practices & HSE procedures for Mobile Network maintenance
11. Ability to work independently & part of Team. Able to guide subordinates, handle work pressure and co-ordinate with multiple stake holders
12. Ready to work in shift duties and Callouts
13. Valid UAE Driving license.2019-09-12 15:46:06 |
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Housekeeping Attendant
INR7"YEARLY"
Housekeeping AttendantFull Time (1-2 Yrs )Housekeeping Attendant
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB DESCRIPTION:Responsible for cleaning and maintaining of assigned areas to the required standards as lay down by Housekeeping Supervisor / Housekeeping Manager. The primary areas of responsibility will be room or public space cleaning, however the same standards are to be maintained in other designated areas as assigned from time to time.CANDIDATE PROFILE:Experience•Having an experience in similar position for at least 12 months with a great interpersonal skills and good level of physical fitnessSkills and Knowledge•Strong Communication skills (verbal, listening, writing)•Innovative•Pro-active and reliable•Able to work alone and within a teamEducation or Certification•Good level of English Language essentialSPECIFIC DUTIES:The following are specific responsibilities and contributions critical to the successful performance of the position:A. Reports to Housekeeping office with uniform and clock in.B. Collects the floor or Public area master key from the Loss Prevention office, signs for it and picks up daily room reports from Housekeeping office. To ensure that the key is not handed over to anyone and should not open guest rooms for anyone.C. Inform the HK Office Coordinator/Supervisor about any lost and found items (follow the LSOP in place).D. Report any breakage and lost items to your Supervisor/Office Coordinator.E. Report any associate and guest complaints to your supervisor or manager.F. Once the cleaning assignments are done, to be proceeded to the Housekeeping office and to be signed off from the shift.Responsibilities while cleaning Guest Rooms:No excessive noise to be made in the guest room areas, as it may disturb a guest. This has to be applied any time during the day or night while on the floor.Priority to the checkouts / arrivals to be given when scheduled for the preparation of the rooms. The only exception to prioritize the occupied rooms is based on guest request.Check for DND s before entering an occupied room. Inform your Supervisor/Office coordinator of any room discrepancies, extra departures, and extended stays (The Supervisor/Office coordinator will also inform you if there is changes).Enter guest rooms following procedures for gaining access, such as knocking three times, saying Housekeeping, and ensuring vacancy before entering.Replace guest amenities and supplies in rooms, such as toiletries, glasses, mugs, linens, towels, tissues, coffee, printed materials, and laundry bags according to standards.Replace dirty linens (e.g., sheets, pillow cases) and terry (e.g., towels, bathrobes) with clean items, following correct bed making and folding standards.Clean bathrooms, including bathtub/hot tub/shower, toilet, floor, sink, and mirror.Remove trash, dirty linen, and room service items from room and balcony/patio.Check that all appliances are present in the room and in working order (e.g., hair dryer, television and remote, DVD player, microwave).Straighten desk items, e.g. newspapers or magazines, furniture, and appliances and restore to original positions.Dust, polish, and remove marks from walls and furnishings (e.g., appliances, furniture, ice bucket, honor bar, baseboards, ledges, entrance door).Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).Special cleaning of the day to be performed.To report any faulty electronics, lights, plumbing, telephone etc. via GuestWare/IVR to the maintenance department / Housekeeping Supervisor as well to be filled in the respective room checklists.Change the room status as appropriate, e.g. occupied clean, vacant pick up etc.When the section is completed, the carts & HK pantry to be arranged.To provide a Turn down (nightly Refresh) service as per the JW Marriott Marquis standard.Responsibilities while cleaning Public Areas:Clean public and employee restrooms and showers, including stocking bathroom with adequate paper goods and soap, cleaning all surfaces, and emptying trash.Clean glass (e.g., windows, mirrors) in public and employee areas by removing dust, spots, and smears.Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment (e.g., mops, buffers, vacuums, wet vacuum, extractor, shampoo machine, stain remover).Dust surfaces in assigned area, including furniture, fixtures, woodwork, pictures, public or house phones, fire extinguisher boxes, exit signs, and air vents.Empty trash containers, ashtrays, and ash urns in public areas into proper containers for recycling or disposal.Inspect condition of furniture for tears, rips, and stains and report damages to manager/supervisor.Clean and maintain lights by wiping lamps, light fixtures, and light switches, checking that they are in proper working condition, and reporting burnt-out bulbs.Perform cleaning activities within the property as directed by the supervisor with proper use of equipment and materials for maintaining a high standard of hygiene and appearance and in accordance with the laid down procedures.Complete routine cleaning activities within the area of responsibility within the specified timeframe and in accordance with the laid down procedures.Ensure that all cleaning equipment used are regularly cleaned and in safe and working condition and they are returned to their original location so that it is easily accessible for the next shift.Ensure that maintain all cleaning tools etc. in good condition. Returning them to their original stores to avoid any delay for the next shift.Inform the supervisor of any additional maintenance, cleaning or repairs that have to be conducted.Report the items or valuables found on the property in order to help maintain the reputation of the property.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. It s as simple as that. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment .The impact you ll make2019-09-11 14:31:08 |
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Housekeeping Sepervisor
INR7"YEARLY"
Housekeeping SepervisorFull Time (2-3 Yrs )Housekeeping Sepervisor
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Marriott International portfolio of brands includes Marriott Hotels.Marriott Hotels , Marriott International s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:31:08 |
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Housekeeping shift Leader
INR7"YEARLY"
Housekeeping Shift LeaderFull Time (15-16 Yrs )Housekeeping Shift Leader
Autograph Collection Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Start Your Journey With UsLapita is a Polynesian themed hotel, located inthe heart of Dubai Parks and Resorts. A hotel which is dedicated to familiesand friends who want to stay close to all the activities that the theme parkswill be offering. With 504 rooms, including 60 suites and 3 villas, Lapita isthe perfect relaxation point after a day of adventures and fun. Part ofMarriott's Autograph Collection this amazing hotel offers five food andbeverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna& Nova Kids & Teens Club as well as meeting and event facilities. Thehotel's name was inspired by the pre-historic Pacific Ocean people and theirjourney and settlement into the Islands ( the Lapita movement ). The designdraws its inspiration from the exotic Polynesian tropical landscapes, featuringPolynesian flowers, lagoon-style pools, and themed activities.JOB SUMMARYMaintaining and supervise an efficient cleaning and servicing operation to rooms, bathrooms, corridors, Public Areas and service areas as allocated. To make sure all rooms are cleaned, inspected and maintained up to Marriott standards and guest satisfaction. Training and developing the other Housekeeping associates. To maintain costs within the Department. To obtained the highest possible and balanced Brand Standard audit certification and departmental productivity.Candidate ProfileSkills and Knowledge• Communication skills• Ability to interact with different cultures• Ability to balance department guests and associates needs• Training skills• Good oral and written communication skills in English• Able to work under pressure at times• Ability to be versatileBusiness ResultsBalanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, and human capital index and market share.Essential Functions•To be changed and ready for work at appointed time as shown on Rota. Ensuring your uniform and badges are worn as to Hotel Standard. If you are sick, ring in before duty commences and speak to the Assistant Housekeeper, Housekeeping Manager•To sign for any keys you may have and to be responsible for that key during your shift. Never loan your key to anyone, even a work colleague. Return and sign key back in before leaving the hotel.•To conduct departmental opening up / closing down procedures according to shift allocation.•To systematically check all bedrooms (departures, stays, ready vacant rooms) to ensure they have been cleaned and serviced to brand standards•To supervise the work of the room attendants providing assistance and support and taking corrective measures should the standard of work deviate from the Hotel standards•To regularly hand back ready rooms to reception to ensure that no guests are waiting for rooms.•Inform the office Co-coordinator of any discrepancies extra departures, extended stays or vice-versa•To ensure any V.I.P or special requirements are provided and are ready for guests on arrival.•To make sure that you carry out the day briefing and the 15 minutes training with all the room attendants and Housekeeping associates.•The co-ordination of training and orientation of your team members. Maintaining training records and updating accordingly and assisting in the measuring of Hotel standards•Report and follow up on all maintenance requests on a daily basis.•Ensure that occupied rooms are serviced no later than 15.00 hours•Ensure that the Do not Disturb policy and procedures are followed•Conduct the correct hand over procedure for each shift•To assist in Inventories.•To attend or hold training sessions when required•To carry out your teams 1;1 meetings and staff appraisals•To assist in building and maintaining an efficient team of staff by taking an active interests in their welfare health safety training and development.•To assist in maintaining discipline within department.•To ensure all departmental practices and procedures to be confident in their implementation and assist in the necessary modification of any as requested•To supervise the deep cleaning of bedrooms, changing of shower curtains etc.•To ensure all requests from guests are carried out.On completion of the shift ensure that all service rooms are locked clean and tidy and that corridors are clean and tidy•To ensure all trolleys are tidy at the end of the day and that the worksheets for staff have been signed•To maintain a smooth working relationship with associates of other departments•To ensure that all room attendants hand over all lost property as soon as it is found and that it is recorded according to the hotel standard•To be fully conversant with standard cleaning procedures and the correct usage and dosage of each cleaning chemical. To be aware of and adhere to, Health and safety Regulations and to ensure that these are complied with at all times.•To report to the office co-ordinator any maintenance faults or hazards in public area, corridor or equipment immediately.•To report to the office co-ordinator any damaged fixtures and fitting which needs replacements.•To ensure all department equipment, service rooms and store cupboards are maintained at the required standard and are left clean, tidy and locked at the end of each shift.•To follow the correct procedure for the storage and recording of lost property.2019-09-11 14:31:08 |
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Housekeeping shift Leader
INR7"YEARLY"
Housekeeping Shift LeaderFull Time (2-3 Yrs )Housekeeping Shift Leader
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYTo ensure the maximum comfort to the guest sstay, by maintaining and supervise an efficient cleaning and servicingoperation to bedrooms, bathrooms, corridors and service areas. To make surethat the Public Areas are maintained to the Hotel standard.To carry out and supervise the training ofall associates to encourage their growth.SCOPE / BUSINESS CONTEXT• A Full Time position based at JW Marriott MarquisDubai.• Number of Direct Reports - Variable• Titles of Direct Reports Room Attendants, RoomAttendant Self Inspectors, Special ProjectsCANDIDATE PROFILEExperience:• Housekeeping work experience for a minimum of 2 yearsSkills and Knowledge• Strong Communication skills inEnglish (verbal, listening, writing)• An effective Team Player in ateam based environment• Effective time managementskills.• Innovative• Pro-active and reliable• Able to work alone and within ateam• Able to do shift work Education or Certification• Good level of English essentialSPECIFIC DUTIESThe following are specific responsibilities and contributions critical to thesuccessful performance of the position:To conduct departmental opening up / closing down procedures according to shiftallocation.To systematically check all bedrooms (departures, stay overs, vacant rooms) toensure they have been cleaned and serviced to brand standardsTo supervise the work of the room attendants providing assistance and support andtaking corrective measures should the standard of work deviate from the HotelstandardsTo regularly hand back ready rooms to reception to ensure that no guests arewaiting for rooms.Inform theoffice Co-ordinator of any discrepancies extra departures, extended stays orvice-versaTo ensure any V.I.P or special requirements are provided and are ready for guests onarrival.To make sure that you carry out the day briefing and the 15 minutes training withall the room attendants and Hk associates.The co-ordination of training and orientation of your team members. Maintainingtraining records and updating accordingly and assisting in the measuring ofHotel standardsReport and follow up on all maintenance requests on a daily basis.Ensure that occupied rooms are serviced no later than 15.00 hoursEnsure that the Do not Disturb policy and procedures are followedConduct the correct hand over procedure for eachshiftTo assist in Inventories.To attend or hold training sessions when requiredTo hold team meetings and produce an action plan for the director of services andensure these are followed up.To carry out your teams 1;1 meetings and staffappraisalsTo assist in building and maintaining an efficient team of staff by taking anactive interests in their welfare health safety training and development.To assist in maintaining discipline within department.To ensure all departmental practices and procedures to be confident in theirimplementation and assist in the necessary modification of any as requestedTo supervise the deep cleaning of bedrooms, changing of shower curtains etc.To ensure all requests from guests are carried out.On completion of the shift ensure that all service rooms are locked clean and tidyand that corridors are clean and tidyTo ensure all trolleys are tidy at the end of the day and that the worksheets for staffhave been signedTo maintain a smooth working relationship with associates of other departmentsTo ensure that all room attendants hand over all lost property as soon as it isfound and that it is recorded accordingto the hotel standardTo be fully conversant with standard cleaning procedures and the correct usage anddosage of each cleaning chemical. To beaware of and adhere to, Health and safety Regulations and to ensure that theseare complied with at all times.To reportto the office co-ordinator any maintenance faults or hazards in public area,corridor or equipment immediately.To report to the office co-ordinator any damaged fixtures and fitting which needsreplacements.To ensure all department equipment, service rooms and store cupboards aremaintained at the required standard and are left clean, tidy and locked at theend of each shift.To follow the correct procedure for the storage and recording of lost property.To be aware of all current Company and Departmental Policies and Procedures. Ensuring that these are adhered to at all times.To attend all Statutory Training, Job Training Sessions and Communication Meetings.Attends meetings and training sessions/ courses that may be beneficial to you and yourdepartment on request from your director of services.To be aware of and carry out all Hotel Security.To report any suspicious person(s) or packages immediately to the duty manager.To be aware of the Health, Safety and Hygiene Regulations at workTo take correct action in the event of a fire. Demonstrates a working knowledge offire prevention and to ensure that staff follow the hotel evacuation procedureson hearing the alarmTo maintain a cheerful and polite attitude to our guests and colleagues at alltimes and to use the guests name if known.To ensure any guest complaints are investigated and rectified to the guest ssatisfaction immediately. Any serious complaints should be referred to theDirector of services for her attention.Co- operate and communicate with your associates, supervisors and management toensure effective team work and high moraleFamiliarizes yourself with your departmental service performance & product standards andto be able to demonstrate their application consistently.Have a good knowledge of all hotel facilities and be able to answer guest questions ina quick, polite and helpful manner.Follows all procedures set up for the protection of the environment within the hoteland grounds.To carry out any other reasonable task as requested e.g. checking public areasOTHER Safety and Security• Report work related accidents, or other injuries immediately upon occurrence tomanager/supervisor.• Follow company and department safety and security policies and procedures to ensure aclean, safe, and secure environment.• Notify Loss Prevention/Security of any guest reports of theft.Policies and Procedures• Follow company, hotel and department policies and procedures.• Follows Marriott International Hotels Limited2019-09-11 14:31:08 |
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Housekeeper Self Inspector
INR7"YEARLY"
Housekeeper Self InspectorFull Time (1-2 Yrs )Housekeeper Self Inspector
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYResponsible for cleaning and maintaining of assigned areas to therequired standards as lay down by Housekeeping shift leader / Housekeeping Supervisor.The primary areas of responsibility will be room or public space cleaning,however the same standards are to be maintained in other designated areas asassigned from time to time.SCOPE / BUSINESS CONTEXT• A Full Time position based at JW Marriott MarquisDubai.• Number of Direct Reports - 0• Titles of Direct Reports N/ACANDIDATE PROFILEExperience:• Having an experience in similar position for at least 12 months with a great interpersonal skills and good level of physical fitness.Skills and Knowledge• Strong Communication skills(verbal, listening, writing)• Innovative• Pro-active and reliable• Able to work alone and within a teamEducation or Certification• Good level of English essentialSPECIFIC DUTIESThefollowing are specific responsibilities and contributions critical to thesuccessful performance of the position:• Reports to Housekeepingoffice with uniform and clock in. Attend rehearsal.• Collects the floor or Public area master key from theLoss prevention office, signs for it and picks up daily room reports fromHousekeeping office. To ensure that the key is not handed over to anyone andshould not open guest rooms for anyone.• Inform the HK Office Coordinator/Supervisor about anylost and found items ( follow the LSOP in place)• Report any breakage and lost items to your shiftleader/Office coordinator• Report any associate andguest complaints to your shift leader or Supervisor.• Once the cleaning assignments are done, to beproceeded to the Housekeeping office and to be signed off from the shift.Responsibilities while cleaning Guest Rooms:• No excessive noise to be made in the guest room areas,as it may disturb a guest. This has to be applied any time during the day ornight while on the floor.• Priority to the checkouts / arrivals to be given whenscheduled for the preparation of the rooms. The only exception to prioritizethe occupied rooms is based on guest request.• Check for DND s before entering an occupied room.Inform your shift leader/Office coordinator of any room discrepancies, extradepartures, and extended stays (The shift leader /Office coordinator will alsoinform you if there is changes).• Enter guest rooms following proceduresfor gaining access, such as knocking three times, saying Housekeeping, andensuring vacancy before entering.• Replace guest amenities and supplies inrooms, such as toiletries, glasses, mugs, linens, towels, tissues, coffee,printed materials, and laundry bags according to standards.• Replace dirty linens (e.g., sheets,pillow cases) and terry (e.g., towels, bathrobes) with clean items, followingcorrect bed making and folding standards.• Clean bathrooms, including bathtub/hottub/shower, toilet, floor, sink, and mirror.• Remove trash, dirty linen, and room serviceitems from room and balcony/patio.• Check that all appliances are presentin the room and in working order (e.g., hair dryer, television and remote, DVDplayer, microwave).• Straighten desk items, e.g. newspapers or magazines, furniture, and appliances and restoreto original positions.• Dust, polish, and remove marks fromwalls and furnishings (e.g., appliances, furniture, ice bucket, honor bar,baseboards, ledges, entrance door).• Vacuum carpets and performs floor careduties (e.g., in guest rooms and hallway).• Special cleaning of the day to be performed.• To report any faulty electronics,lights, plumbing, telephone etc. via Guestware/IVR to the maintenancedepartment / Housekeeping shiftleader as well to be filled in the respectiveroom checklists.• When the section is completed, the carts & HKpantry to be arranged• To provide a Turn down (nightly Refresh) service asper the JW Marriott Marquis standard.• Use checklists to ensure thatcleanliness and condition of each assigned area meets designated standards.• Inspectguest rooms after being cleaned by yourself or any Housekeeper to ensurequality standards are met. Release the room when all is up to the JWMM standardof cleanliness via the phone. Room status has to be changed.Responsibilities while cleaning Public Areas:• Clean public and employee restrooms andshowers, including stocking bathroom with adequate paper goods and soap,cleaning all surfaces, and emptying trash.• Clean glass (e.g., windows, mirrors) inpublic and employee areas by removing dust, spots, and smears.• Clean floor surfaces in public oremployee space using designated chemicals, supplies, and equipment (e.g., mops,buffers, vacuums, wet vacuum, extractor, shampoo machine, stain remover).• Dust surfaces in assigned area,including furniture, fixtures, woodwork, pictures, public or house phones, fireextinguisher boxes, exit signs, and air vents.• Empty trash containers, ashtrays, andash urns in public areas into proper containers for recycling or disposal.• Inspect condition of furniture fortears, rips, and stains and report damages to shift leader / Supervisor.• Clean and maintain lights by wipinglamps, light fixtures, and light switches, checking that they are in properworking condition, and reporting burnt-out bulbs.• Perform cleaning activities within the property asdirected by the supervisor with proper use of equipment and materials formaintaining a high standard of hygiene and appearance and in accordance withthe laid down procedures.• Complete routine cleaningactivities within the area of responsibility within the specified timeframe andin accordance with the laid down procedures• Ensure that all cleaning equipment used are regularlycleaned and in safe and working condition and they are returned to theiroriginal location so that it is easily accessible for the next shift.• Ensure that maintain all cleaning tools etc. in goodcondition. Returning them to their original stores to avoid any delay for thenext shift.• Inform the supervisor of any additional maintenance, cleaning or repairs that have to be conducted.• Report the items or valuables found on the property inorder to help maintain the reputation of the property.2019-09-11 14:31:07 |
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Housekeeping Attendant
INR7"YEARLY"
Housekeeping AttendantFull Time (2-3 Yrs )Housekeeping Attendant
Autograph Collection Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott's Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna & Nova Kids & Teens Club as well as meeting and event facilities. The hotel's name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.The impact you ll makeWhen a guest walks into any of our rooms imagine that first look around they take. Followed by that sigh of relief because they ve arrived to their home away from home, be it for a night or a week, and it s perfect. Everything is exactly in its place.Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they re in good hands while staying with us. That s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.What you ll do•Replace guest amenities and supplies in rooms•Make beds and fold sheets•Remove trash, dirty linens and room service items•Greet guests and take care of requests•Straighten desk items, furniture and appliances•Dust, polish and remove marks from walls and furnishings•Vacuum carpets and floor care dutiesPerks you deserveWe ll support you in and out of the workplace by offering:•Team-spirited coworkersEncouraging management•Wellbeing programs•Learning and development opportunities•Discounts on hotel rooms, gift shop items, food and beverage•Recognition programsWhat we re looking for•A warm, people-oriented demeanor•A team-first attitude•A gift for paying attention to the smallest detailsThis role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required. Prior to employment, we ll ask you to complete safety training and certification.You re welcome hereOur highest priority is making you feel as welcome as our guests. We want you to know you re important to us and that you ll make an impact in your role, and for that, you ll be appreciated and valued.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:31:07 |
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Host/Hostess - Sports Bar
INR7"YEARLY"
Host/Hostess - Sports BarFull Time (2-3 Yrs )Host/Hostess - Sports Bar
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYProcess all payment methods in accordance with Accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.SCOPE / BUSINESS CONTEXT•A Full Time position based at JW Marriott Marquis Dubai.CANDIDATE PROFILEExperience:•Minimum of 2-year experience of a similar position within a five star hotel•Skills and Knowledge•Minimum lifting 20 lbs.•Ability to verbally communicate effectively with guests and co-workers.•Pushing, pulling, bending, stooping, upward reaching•Exposure to cleaning chemicals•Prolonged periods of standing and/or walking•Education or Certification•High School Diploma or equivalentSPECIFIC DUTIESThe following are specific responsibilities and contributions critical to the successful performance of the position:•Assign stations to servers and other restaurant personnel; assign sidework.•Conduct Menu Class.•Receive and seat guests following a rotation of stations.•Ensure assigned sidework is completed.•Ensure P.O.S. equipment is set properly and is in good working order.•Each associate is expected to carry out, within their capabilities, all reasonable requests by management.OTHERSafety and Security:•Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.•Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.•Notify Loss Prevention/Security of any guest reports of theft.Policies and Procedures:•Follow company, hotel and department policies and procedures.•Follows Marriott International Hotels Limited Regional Office policies and procedures•Protect the privacy and security of guests and coworkers.•Maintain confidentiality of proprietary materials and information.•Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.•Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.•Perform other reasonable job duties as requested by Supervisors and Management.•Working hours as required to do your job but normally not less than 48 hours per week.Guest Relations:•Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.•Assist other employees to ensure proper coverage and prompt guest service.•Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.•Address guests' service needs in a professional, positive, and timely manner.•Engage guests in conversation regarding their stay, property services, and area attractions/offerings.•Thank guests with genuine appreciation and provide a fond farewell.•Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.•Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Communication:•Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.•Speak to guests and co-workers using clear, appropriate and professional language.•Talk with and listen to other employees to effectively exchange information.Working with Others:•Support all co-workers and treat them with dignity and respect.•Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.•Partner with and assist others to promote an environment of teamwork and achieve common goals.Quality Assurance/Quality Improvement:•Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.Physical Tasks:•Enter and locate work-related information using computers and/or point of sale systems.•Stand, sit, or walk for an extended period of time or for an entire work shift.•Read and visually verify information in a variety of formats (e.g., small print).•Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.2019-09-11 14:31:06 |
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Host/Hostess - Steakhouse Restaurant
INR7"YEARLY"
Host/Hostess - Steakhouse RestaurantFull Time (2-3 Yrs )Host/Hostess - Steakhouse Restaurant
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYProcess all payment methods in accordance with Accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.SCOPE / BUSINESS CONTEXT•A Full Time position based at JW Marriott Marquis Dubai.CANDIDATE PROFILEExperience:•Minimum of 2-year experience of a similar position within a five star hotel•Skills and Knowledge•Minimum lifting 20 lbs.•Ability to verbally communicate effectively with guests and co-workers.•Pushing, pulling, bending, stooping, upward reaching•Exposure to cleaning chemicals•Prolonged periods of standing and/or walking•Education or Certification•High School Diploma or equivalentSPECIFIC DUTIESThe following are specific responsibilities and contributions critical to the successful performance of the position:•Assign stations to servers and other restaurant personnel; assign sidework.•Conduct Menu Class.•Receive and seat guests following a rotation of stations.•Ensure assigned sidework is completed.•Ensure P.O.S. equipment is set properly and is in good working order.•Each associate is expected to carry out, within their capabilities, all reasonable requests by management.OTHERSafety and Security:•Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.•Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.•Notify Loss Prevention/Security of any guest reports of theft.Policies and Procedures:•Follow company, hotel and department policies and procedures.•Follows Marriott International Hotels Limited Regional Office policies and procedures•Protect the privacy and security of guests and coworkers.•Maintain confidentiality of proprietary materials and information.•Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.•Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.•Perform other reasonable job duties as requested by Supervisors and Management.•Working hours as required to do your job but normally not less than 48 hours per week.Guest Relations:•Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.•Assist other employees to ensure proper coverage and prompt guest service.•Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.•Address guests' service needs in a professional, positive, and timely manner.•Engage guests in conversation regarding their stay, property services, and area attractions/offerings.•Thank guests with genuine appreciation and provide a fond farewell.•Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.•Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Communication:•Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.•Speak to guests and co-workers using clear, appropriate and professional language.•Talk with and listen to other employees to effectively exchange information.Working with Others:•Support all co-workers and treat them with dignity and respect.•Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.•Partner with and assist others to promote an environment of teamwork and achieve common goals.Quality Assurance/Quality Improvement:•Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.Physical Tasks:•Enter and locate work-related information using computers and/or point of sale systems.•Stand, sit, or walk for an extended period of time or for an entire work shift.•Read and visually verify information in a variety of formats (e.g., small print).•Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.2019-09-11 14:31:06 |
Apply Now |
Hostess El Sur
INR7"YEARLY"
Hostess El SurFull Time (1-2 Yrs )Hostess El Sur
Westin Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Job responsibilities will include, but not limited to the following:• Provide excellent guest service by discovering all of our guestsneeds and acting on these needs promptly, effectively and with confidence.• Work across all areas of to ensure that guest expectations are exceededand standards are consistently maintained.• Table set ups and station preparation prior to service and at theend of the shift,• Maintaining the condition of the hostess desk and dining room (ifneeds), controlling guest checks and payments• Communicate and work closely with kitchen staff, floor and barstaff to ensure customer satisfaction.• Liaise and communicate effectively with all departments to ensureseamless transfer of information takes place.• Attend monthly staff meetings with ideas of how to improve businessperformance.• Key relationships with all Hotel to ensure customer expectationsare met/exceeded at all times.• To positively contribute to the sales activities within yourdepartment/hotel and maximize sales opportunities and to be knowledgeable ofcompany products• To keep wastage to a minimum and be vigilant in reducingexpenditure• To identify and notify Supervisor of all maintenance requirementshazards in the work place to comply with hotel and company mandatoryrequirements for fire, health and safety, licensing and employment and toensure that members of the team are also aware of these requirements and areworking in accordance with the requirements• To comply with Municipality regulations regarding Food Hygieneprocedures.• To be flexible in assisting around different areas of the hotel inresponse to business and client needs.• To perform all tasks to a consistent standard as detailed with thedepartment standard of performance manual, and to promote within Hotel andBrand key Standards• To attend daily briefing sessions and Hotel/Departmental meetingswhen required• To attend training sessions and meeting when required and tooperate in line with the training or information received• To demonstrate a pride in workplace and a high level of commitment• Taking reservations in properway, get full name, email, phone number and special occasions within the hotelreservations system.• Follow up on email reservations,service express and send email confirmation to the guests whenever needs.(communicate with SE whenever needs)• Proper follow up on groupbookings communicate with management regarding the budget and get created setmenu towards the guests needs.• Follow up on Group chart and keepon informing management• BEO FORM send to the teamwhenever the group is confirmed by cc form / deposit paid (if requires) atleast one day before the reservations.• BEO should be created for Groupbookings (includes tapas lunch & Saturday Spanish feast), suckling pig, anyorder in advanced, paella etc.• Greet incoming and departing Guests warmly with agenuine smile and eye contact; escort them to assigned dining area;present menus; announce waiter's name• Use visual cues to seat Guests in either the bar ordining area depending on their preference• Inform Guest of current promotion and who will beserving them to ensure a smooth handoff to the service staff• Answer incoming calls to the restaurant and provideappropriate service• Manage the flow of Guests into the Dining and Barareas, provide accurate wait times to incoming Guests if appropriate• Must be able to articulate cleargreetings and farewells to Guests, as well as being able to understandrequests for assistance• Passion for providingextraordinary service• Good and fast face recognition• Must be able to engage with the guests• Promoting the restaurant in order to improve thelevel of business• To move into this position you should have• Theselected candidate should be able to join on 15 th September 2019• Tenure in current position minimum one year• Minimum 1 year experience in the relevant area of luxury restaurantenvironment• Excellent commandof the English language speaking, reading and writing• Requires goodcommunication skills, both verbal and written.• Multiple language ability, an advantage• Smart in appearance and well groomed• Good interpersonal skills• Hotel / High school or equivalent education required• Knowledge in computer• The ideal candidate will have a passion for food and beverage• Thorough knowledge of food products, standard recipes and properpreparation.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:31:06 |
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Hostess -Seagrill
INR7"YEARLY"
Hostess -SeagrillFull Time (2-3 Yrs )Hostess -Seagrill
Fairmont Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Hostess - SeagrillAs a Host/Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.Hotel Overview:Fairmont The Palm is a luxury, world-class resort located on the iconicPalm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suiteswith dedicated Fairmont Gold rooms and lounge. A total of 10 food and beverageoutlets on property offer international dining options including Little MissIndia, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurantand Lounge, Blowfish, Flow Kitchen, The Cigar Room and others . Fairmont ThePalm also features an expansive pool and beach area with a health club, WillowStream Spa and the Fairmont Falcons Kids Club .Summary of Responsibilities:Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:• Consistently offer a professional, friendly greeting and engaging service• Understand the Server s tasks in the outlet• Understand shift end reports in the outlet and the POS system• Assist guests regarding food and beverage menu items in an informative and helpful way• Have knowledge of all menu items, garnishes, contents and preparation methods• Follow outlet policies, procedures and service standards• Follow all safety and sanitation policies when handling food and beverage• Other duties as assigned2019-09-11 14:31:06 |
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Host/Hostess - Italian Restaurant
INR7"YEARLY"
Host/Hostess - Italian RestaurantFull Time (2-3 Yrs )Host/Hostess - Italian Restaurant
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYProcess all payment methods in accordance with Accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.SCOPE / BUSINESS CONTEXT•A Full Time position based at JW Marriott Marquis Dubai.CANDIDATE PROFILEExperience:•Minimum of 2-year experience of a similar position within a five star hotel•Skills and Knowledge•Minimum lifting 20 lbs.•Ability to verbally communicate effectively with guests and co-workers.•Pushing, pulling, bending, stooping, upward reaching•Exposure to cleaning chemicals•Prolonged periods of standing and/or walking•Education or Certification•High School Diploma or equivalentSPECIFIC DUTIESThe following are specific responsibilities and contributions critical to the successful performance of the position:•Assign stations to servers and other restaurant personnel; assign sidework.•Conduct Menu Class.•Receive and seat guests following a rotation of stations.•Ensure assigned sidework is completed.•Ensure P.O.S. equipment is set properly and is in good working order.•Each associate is expected to carry out, within their capabilities, all reasonable requests by management.OTHERSafety and Security:•Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.•Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.•Notify Loss Prevention/Security of any guest reports of theft.Policies and Procedures:•Follow company, hotel and department policies and procedures.•Follows Marriott International Hotels Limited Regional Office policies and procedures•Protect the privacy and security of guests and coworkers.•Maintain confidentiality of proprietary materials and information.•Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.•Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.•Perform other reasonable job duties as requested by Supervisors and Management.•Working hours as required to do your job but normally not less than 48 hours per week.Guest Relations:•Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.•Assist other employees to ensure proper coverage and prompt guest service.•Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.•Address guests' service needs in a professional, positive, and timely manner.•Engage guests in conversation regarding their stay, property services, and area attractions/offerings.•Thank guests with genuine appreciation and provide a fond farewell.•Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.•Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Communication:•Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.•Speak to guests and co-workers using clear, appropriate and professional language.•Talk with and listen to other employees to effectively exchange information.Working with Others:•Support all co-workers and treat them with dignity and respect.•Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.•Partner with and assist others to promote an environment of teamwork and achieve common goals.Quality Assurance/Quality Improvement:•Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.Physical Tasks:•Enter and locate work-related information using computers and/or point of sale systems.•Stand, sit, or walk for an extended period of time or for an entire work shift.•Read and visually verify information in a variety of formats (e.g., small print).•Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.2019-09-11 14:31:05 |
Apply Now |
GUEST SERVICE AGENT
INR7"YEARLY"
GUEST SERVICE AGENTFull Time (1-2 Yrs )GUEST SERVICE AGENT
Accor Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Key tasksTo be based at Ibis Al RiggaTo provide courteous, professional, efficient and flexible service at all times, following the hotels Standards of Performance.To ensure delivery of the 15-Minutes Guest Satisfaction Guarantee Service as per IBIS standardTo perform all duties and tasks in the assigned Place of Work to the standard set.To attend daily briefing conducted by Asst. Hotel Director or Duty Manager before the start of every shift.To attend to all guests who approach the Front Desk with a smile.To adhere to the telephone procedure of handling calls and apply it to daily operationTo be fully conversant with all services, activities, facilities and F&B Promotions offered by the hotel and recommend to the guests.To hand over the pending points for the next shift for proper follow up and action.To perform opening and closing procedures established for the Place of Work as assigned.To ensure that the Asst. Hotel Director (in his absence, the Duty manager) signs all rebates and paid outs vouchers. They should be clearly explained and supported.To have a thorough understanding and knowledge of all Rooms related services and products and the ability to up-sell alternatives.To monitor operating supplies and reduce spoilage and wastage.To ensure that guest history records are accurately maintained and all recurring guests are pre-registered, including input of guest questionnaires, response and comments in the system under guest profile.Apply to this vacancy2019-09-11 14:31:04 |
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GUEST SERVICE AGENT
INR7"YEARLY"
GUEST SERVICE AGENTFull Time (2-3 Yrs )GUEST SERVICE AGENT
Hilton Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:• Achieve positive outcomes from Guest queries in a timely and efficient manner• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required• Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments• Demonstrate a high level of customer service at all times• Attend appropriate training courses, when required, and assist with the night Team's training and development efforts• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy• Comply with hotel security, fire regulations and all health and safety legislation• Act in accordance with policies and procedures when working with front of house equipment and property management systems• Follow company brand standards• Assist other departments, as necessary2019-09-11 14:31:04 |
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Guest Service Agent - Delta
INR7"YEARLY"
Guest Service Agent - DeltaFull Time (2-3 Yrs )Guest Service Agent - Delta
Delta Hotels and Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:31:03 |
Apply Now |
Guest Relations Agent
INR7"YEARLY"
Guest Relations AgentFull Time (2-3 Yrs )Guest Relations Agent
W Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.We share our guests passions, providing insider access to what s new and what s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.Job SummaryProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft.Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:31:02 |
Apply Now |
Guest Relations Assistant Manager
INR7"YEARLY"
Guest Relations Assistant ManagerFull Time (2-4 Yrs )Guest Relations Assistant Manager
Bulgari Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.JOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.CANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.OR2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk TeamUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.Encourages and building mutual trust, respect, and cooperation among team members.Serves as a role model to demonstrate appropriate behaviors.Supports all day-to-day operations.Understands employee positions well enough to perform duties in employees' absence.Coaches, counsels and encourages employees.Handles employee questions and concerns.Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.Guides daily Front Desk shift operations.Communicates performance expectations to employees in accordance with job descriptions for each position.Monitoring and Supporting Progress Toward Guest Services and Front Desk GoalsManages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.Develops specific goals and plans to prioritize, organize, and accomplish your work.Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Strives to improve service performance.Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.Supervises same day selling procedures to maximize room revenue and property occupancy.Understands the impact of Front Desk operations on the overall property financial goals and objectives.Ensuring Exceptional Customer ServiceProvides services that are above and beyond for customer satisfaction and retention.Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.Sets a positive example for guest relations.Empowers employees to provide excellent customer service within guidelines.Handles guest problems and complaints seeking assistance from supervisor as necessary.Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and PoliciesImplementing the customer recognition/service program, communicating and ensuring the process.Assists in the review of comment cards and guest satisfaction results with employees.Ensures employees have the proper supplies and uniforms.Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.Supporting Handling of Human Resource ActivitiesIdentifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.Provides feedback to individuals based on observation of service behaviors.Participates in an ongoing employee recognition program.Conducts training when appropriate.Participates in the employee performance appraisal process.Additional ResponsibilitiesProvides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.Analyzes information and evaluating results to choose the best solution and solve problems.Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.Performs all duties at the Front Desk as necessary.Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.Complies with loss prevention policies and procedures.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:31:02 |
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FRONT OFFICE shift LEADER
INR7"YEARLY"
FRONT OFFICE SHIFT LEADERFull Time (2-3 Yrs )FRONT OFFICE SHIFT LEADER
Hilton Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10A Front Office shift leader assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.What will I be doing?As Front Office shift leader, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office shift leader is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:• Supervise the efficient operations of reception including check in/out procedures• Support team members in handling guest requests and enquires to ensure a positive outcome is achieved• Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments• Demonstrate a high level of customer service at all times• Advise team of any special events or VIP Guests in the hotel for events or for general accommodations• Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties• Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities• Ensure Team Members have a current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties• Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards• Act in accordance with fire, health and safety regulations and follow the correct procedures when required• Act in accordance with policies and procedures when working with front of house equipment and property management systems• Follow and adhere to company brand standards• Assist other departments wherever necessary and maintain good working relationships with Team Members• Work with your Manager to identify a specific project to complete during your internship placement2019-09-11 14:31:00 |
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Front Office Supervisor
INR7"YEARLY"
Front Office SupervisorFull Time (1-2 Yrs )Front Office Supervisor
Radisson Blu Hotel - Dubai Waterfront |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Front Office Supervisor/ shift LeaderNothing is a problem, everything is an opportunity in our quest for 100% happy guest satisfaction. If you say Yes I Can! here at the Radisson Blu Hotel, we re looking for problem solvers just like you!At Radisson Blu Hotel, we are one team and make memorable moments for our guests.Are you a natural communicator with active listening skills, attuned to guests needs? You are the welcome, where a smile and positivity goes a long way to making every moment matter.If you can inspire and develop your team to be the best that they can be, you will create a loyal following. Can you handle the pace and keep your team checked in at the same time?Key Responsibilities of Front Office Supervisor/ shift Leader:Achieves departmental targets for guest satisfaction, room revenue and company initiatives and promotions by supervising the Front Office operationParticipates in the prompt and courteous check in and check out of guestsMotivates the Front Office team and focuses on improving and increasing service delivery efficiencyDevelops and recommends appropriate training and development to meet Hotel and departmental needsPeople developer/exporterRequirements of Front Office Supervisor/ shift Leader:A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member supervisionA positive approach, excellent organisational skills, and a passion for producing high quality customer care.Driven and ambitious to inspire the team to consistently deliver and exceed service standardsClear thinker with excellent communication abilitiesStrong working knowledge of Opera Property Management System2019-09-11 14:31:00 |
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GARDE MANAGER (DEMI CHEF DE PARTIE)
INR7"YEARLY"
GARDE MANAGER (DEMI CHEF DE PARTIE)Full Time (1-2 Yrs )GARDE MANAGER (DEMI CHEF DE PARTIE)
Accor Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Key tasksThe responsibility of the position includes;- Liaise daily with senior chefs on preparation & production of all cold items including salads, Cold meat, dressings, hor d oeuvres, pates, and terrines. Ensure consistencies at all times according to hotel recipes and standards.- Complete daily checks of all Mis en place to ensure quality, maintain proper labeling, stock rotation, and minimize wastage, proper level of par stocks and supplies according to daily work sheets.- Ensure the cleanliness and maintenance of all work areas, utensils and equipment s, follow kitchen policies, procedures and service standards.- Attend all daily shift briefings and all kitchen meetings, consistently train, delegate and offer professional and pro-active guidelines to Commis chefs.2019-09-11 14:31:00 |
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Front Office & Guest Relations Agent-4
INR7"YEARLY"
Front Office & Guest Relations Agent-4Full Time (1-2 Yrs )Front Office & Guest Relations Agent-4
Four Seasons Hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10About Four Seasons Hotel DIFCIn the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.Join our Team• Work with a team that boasts of employee diversity of 36+ nationalities and which is built on mutual respect, collaboration, excellent service.• Four Seasons provides employees with the same level of care that we expect to be shared with our guests.• Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.ResponsibilitiesReporting to the Front Office Manager, the Front Office & Guest Relations Agent is a central part of the Front Office Team whose main objective is not only to ensure our guests have a smooth arrival and departure experience but also offer a personalized experience to all the hotel guests.Front Office Responsibilities:• Checks in guest in an efficient and friendly manner, using guest name whenever possible. Issues correct keys to the guest. Checks out guest at end of stay.• Assures that guest is assigned type of room requested and the correct rate is charged.• Arranges for luggage to be delivered to guest room.• Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift.• Assists with responsibilities in the areas of the Concierge, Hotel Ambassadors Bell Staff, Living Room, and lobby coverage.• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.• Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.Guest Relations responsibilities• Ensure our guests have a smooth arrival and departure experience. Give courtesy calls as needed (Pre-arrival, during the stay or after departure).• Anticipate VIP arrivals, familiarize with guests preferences and utilize the guest history program to ensure maximum accuracy and recognition and be a point of contact all along their stay. Coordinate with multiple departments to ensure their requests are fulfilled.• Lead the VIP amenity program and Curbside Check-in. Inspect rooms for VIP arrivals.• Works harmoniously and professionally with co-workers and supervisors.• Performs any other duties that is reasonably assigned by the management.Requirements• College education or equivalent experience.• One to two years of luxury hotel Front Desk experience• Strong guest service experience• Ability to work well and maintain organization in a fast paced environment• Requires knowledge of the ability to operate computer equipment.• Excellent ability to read and speak and write English.• Knowledge of Arabic language is a must2019-09-11 14:30:59 |
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Front Office Agent
INR7"YEARLY"
Front Office AgentFull Time (2-3 Yrs )Front Office Agent
Kempinski Hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10*Front Desk AgentThe overall scope of the job includes of providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski s DNA values in order to encourage sales and maximize guest satisfaction.Kempinski Hotel and Residences Palm JumeirahKempinski Hotel and Residences Palm Jumeirah is located on thePalm, one of Dubai's most sought-after areas, a stay here means being immersedin luxury. It offers 244 luxurious suites, villas and penthouses, situatedon five sprawling acres of territory. It combines four Food and Beverageoutlets and private beach.Key Responsibilities:Responsibilities and essential job functions include but are not limited to the following:• Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards.• Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers.• Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment from guests. Settle the guest account and give copy of the invoice.• Handle all front office cashiers transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float.• Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with a complaints.• Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.• Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities.• Possess a working knowledge of the room reservation procedures.• Maintain the neatness of his/her working area.• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.2019-09-11 14:30:59 |
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FRONT OFFICE CLERK
INR7"YEARLY"
FRONT OFFICE CLERKFull Time (2-3 Yrs )FRONT OFFICE CLERK
Hilton Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10A Front Office Clerk provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Office Clerk, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Office Clerk contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:• Achieve positive outcomes from Guest queries in a timely and efficient manner• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required• Ensure that both the Front Office Manager and Front Office Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments• Demonstrate a high level of customer service at all times• Attend appropriate training courses, when required, and assist with the night Team's training and development efforts• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy• Comply with hotel security, fire regulations and all health and safety legislation• Act in accordance with policies and procedures when working with front of house equipment and property management systems• Follow company brand standards• Assist other departments, as necessary2019-09-11 14:30:59 |
Apply Now |
Front Desk Agent
INR7"YEARLY"
Front Desk AgentFull Time (2-3 Yrs )Front Desk Agent
Autograph Collection Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott's Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna & Nova Kids & Teens Club as well as meeting and event facilities. The hotel's name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.Job SummaryProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws .2019-09-11 14:30:58 |
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Front Desk Agent
INR7"YEARLY"
Front Desk AgentFull Time (1-2 Yrs )Front Desk Agent
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10SPECIFIC DUTIESThe following are specific responsibilities and contributions critical to the successful performance of the position:• Be knowledgeable about daily hotel operation s, check daily event sheet, bulletin boards and be up to date with all changes, new procedure and events.• Have knowledge of hotel rates, package and discounts.• Attend the shift briefing, daily 15 minutes training and front office monthly meeting.• To ensure a quick, efficient and friendly check in and departure of all guests. Ensuring that their details are entered onto the computer correctly and efficiently to the Brand Standards• Assign rooms, accommodating special requests whenever possible• To understand the correct reservation procedures and to take any reservations if required• Be flexible according to the business needs.• Be fully aware of hotel credit policy and procedures and ensure that it s adhered at all time.• Be knowledgeable and promote the Marriott rewards program.• Keep yourself informed with all VIP arrivals.• Be flexible in regard to work schedule.• Strive to represent Marriott in the most professional manner at all times.• Ensure that all guests are communicated with the credit policy and procedures upon check-in.• Take initiative through empowerment to ensure complete guest satisfaction.• Be fully aware of safety and emergency procedures.• Handle mail and messages properly and on confidential basis.• Know how to follow all hospitality guidelines and daily service basics.• Ensure that all guest problems are re solved by using Guest Response Program• Assist a fellow associates in their Job to ensure that all are done on time.• Use your Opera and other systems password with discretion. Log off the terminal when leaving the area.• Have knowledge about the city, the local area and attraction to provide the guests with allrequested information.• Report any unusual occurrences or requests to the manager or supervisor on duty.• Be familiar with the AM, PM and night check list to ensure smooth daily operations.• Ability to communicate with all managers, supervisors and fellow associates.• Be aware of the Marriott brand standards and follow the thoroughly.• Ensure that daily banking procedures are followed and performed as per the standards.OTHERSafety and Security• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.• Notify Loss Prevention/Security of any guest reports of theft.Policies and Procedures• Follow company, hotel and department policies and procedures.• Follows Marriott International Hotels Limited Regional Office policies and procedures• Protect the privacy and security of guests and coworkers.• Maintain confidentiality of proprietary materials and information.• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.• Perform other reasonable job duties as requested by Supervisors and Management.• Working hours as required to do your job but normally not less than 48 hours per week.Guest Relations• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.• Assist other employees to ensure proper coverage and prompt guest service.• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.• Address guests' service needs in a professional, positive, and timely manner.• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.• Thank guests with genuine appreciation and provide a fond farewell.• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.• Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Communication• Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.• Speak to guests and co-workers using clear, appropriate and professional language.• Talk with and listen to other employees to effectively exchange information.Working with Others• Support all co-workers and treat them with dignity and respect.• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.• Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement• Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.Physical Tasks• Enter and locate work-related information using computers and/or point of sale systems.• Stand, sit, or walk for an extended period of time or for an entire work shift.• Read and visually verify information in a variety of formats (e.g., small print).• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.• Performs other related tasks as assigned by management.• Complies with Marriott International Hotels Limited Regional Office policies and procedures.• Working hours as required to do your job but normally not less than 48 hours per week.2019-09-11 14:30:58 |
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Front Desk Agent
INR7"YEARLY"
Front Desk AgentFull Time (2-3 Yrs )Front Desk Agent
Wyndham Dubai Marina |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
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11-09-2019 2019-12-10Welcome to the largest hotel company in the world.At Wyndham Hotels & Resorts, our Team Members have the opportunity to explore both personal and professional development opportunities throughout their careers.Our CompanyWyndham Hotels & Resorts (NYSE: WH) is the largest hotel franchising company in the world, with nearly 9,000 hotels across more than 80 countries on six continents. Through its network of approximately 790,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in both the economy and midscale segments of the lodging industry. The Company operates a portfolio of 20 hotel brands, including Super 8 , Days Inn , Ramada , Microtel Inn & Suites , La Quinta , Wingate , AmericInn , Hawthorn Suites , The Trademark Collection and Wyndham . Wyndham Hotels & Resorts is also a leading provider of hotel management services, with more than 400 properties under management. The Company s award-winning Wyndham Rewards loyalty program offers more than 56 million enrolled members the opportunity to redeem points at thousands of hotels, condominiums and holiday homes globally. For more information, visit www.wyndhamhotels.com.Our BrandWyndhamWyndham is an upscale, full-service brand with properties located in key vacation and business destinations across the world. Wyndham offers the comfort and amenities you would expect in a world-class hotel, including beautifully appointed public areas, thoughtfully detailed guest rooms and distinct dining options.LocationSituated amid architectural marvels and heart-stirring recreation, Wyndham Dubai Marina is your starting point for an unforgettable business trip or leisure adventure. The upscale hotel with breathtaking views of the Arabian Gulf and Dubai Marina is located within walking distance to JLT Metro Station, the open beach, The Walk at JBR and Marina Mall.ReceptionistWe are looking for a Receptionist to join our team at Wyndham Dubai Marina!The Receptionist is responsible for providing attentive, courteous and efficient service to all guests and coordinating the duties of the front desk.Main tasksGreet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.Be familiar with all the Front Office software required for the Front Office Attendant.Ensure that all hotel standards are met when serving the guests and handling information.Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.Review Front Office log and Trace File daily.Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.Be familiar with all in-house groups.Be aware of closed out and restricted dates.Assist Guest Service Manager in performing coordinator duties.Be familiar with hospitality terminology.Have knowledge of emergency procedures and assist as needed.Use proper etiquette at all times when communicating with guests and associates.Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.Maintain and market promotions and guest programs.Maintain a clean work area.2019-09-11 14:30:58 |
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FRONT DESK SUPERVISOR
INR7"YEARLY"
FRONT DESK SUPERVISORFull Time (2-3 Yrs )FRONT DESK SUPERVISOR
Hilton Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
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11-09-2019 2019-12-10A Front Desk Supervisor for the Waldorf Astoria Dubai International Financial Centre, supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor for the Waldorf Astoria Dubai International Financial Centre, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:• Supervise Front Desk operations during your assigned shift to a consistently high standard• Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events• Advise your shift team of any special events or VIP Guests in the hotel that day• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work• Maximize sales revenues through up-selling and marketing program• Manage Guest requests, inquiries, and complaints promptly and completely• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service2019-09-11 14:30:58 |
Apply Now |
Food & Beverage Runner
INR7"YEARLY"
Food & Beverage RunnerFull Time (2-3 Yrs )Food & Beverage Runner
Bulgari Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
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11-09-2019 2019-12-10The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:57 |
Apply Now |
FOOD & BEVERAGE SUPERVISOR
INR7"YEARLY"
FOOD & BEVERAGE SUPERVISORFull Time (1-2 Yrs )FOOD & BEVERAGE SUPERVISOR
Accor Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
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11-09-2019 2019-12-10Key tasksThe responsibility of the position includes;To assign responsibilities to the Team members and to check their performance periodically in order to ensure that all operating standards are adhered to and the level of service established in the Departmental Operations Manual is achieved.To conduct daily pre shift briefings to ambassadors on preparation, service and menu.To establish a rapport with guests maintaining good customer relationship, to handle all guest complaints, requests and enquiries on food, beverage and service.To assist in the training of ambassadors ensuring that they have the necessary skills to perform their duties with the maximum efficiency.To maintain a good rapport and working relationship with the Outlet Team and all other Departments.To ensure that all Heartists are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company / hotel policies and procedures.To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needsTo be a true ACCOR ambassador and project flexibility, multitasking, entrepreneurial spirit and friendliness at all areas of work.2019-09-11 14:30:57 |
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F&B Outlet Supervisor
INR7"YEARLY"
F&B Outlet SupervisorFull Time (2-4 Yrs )F&B Outlet Supervisor
Bulgari Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
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11-09-2019 2019-12-10Start Your Journey With UsSpringHill Suites by Marriott offers guests an upper-moderate priced casual comfort hotel. Working at SpringHill Suites, you'll provide our guests with a relaxed atmosphere and spacious suites to inspire their stay. Find Your World at SpringHill Suites by Marriott.Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:54 |
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F&B Server - Intern
INR7"YEARLY"
F&B Server - InternFull Time (1-2 Yrs )F&B Server - Intern
Aloft Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
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11-09-2019 2019-12-10We are thrilled to welcome you to the Aloft and Element Me aisam, situated in the heart of Dubai Production Zone. Located in proximity to Dubai Sports City and the acclaimed Jumeirah Golf Estate, both hotels will provide two incredibly unique hotel experiences.The Aloft and Element Me aisam, Dubai will offer travelers two distinct lifestyle experiences amidst the buzzing Dubai Production Zone: Aloft will offer a tech-forward, vibrant experience and a modern style that is different by design, while the first Element in the Middle East region will appeal to those wishing to be a bit more zen, balancing between life and work with a focus on wellness on the road.Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:54 |
Apply Now |
F&B SERVER
INR7"YEARLY"
F&B SERVERFull Time (2-3 Yrs )F&B SERVER
Mandarin Oriental Hotel Group |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
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11-09-2019 2019-12-10ResponsibilitiesDepartmental: Have a good understanding of the outlet s concept and food and beverage offerings and be able to verbally explain those to guests. Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment. Be able to operate the required steps on the point of sales system in order to process food and beverage orders. Be able to deliver service by understanding the guest requirements. Carry out all tasks in a friendly, courteous and efficient manner. Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue. Be able to process MOHG Gift cards and other non-cash methods of payment. Perform any tasks relating to billing according to hotel standards and cashiering policies. Ensure all dishes are presented in compliance with hotel standards and food & beverage specifications. Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned. Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly. Ensure product knowledge is up to date. Support as required other outlets as assigned by the restaurant manager. Any other reasonable tasks as assigned by the restaurant manager.Colleague Relations: Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.Guest Relations Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest. Have a natural, warm smile and a friendly and passionate approach towards guests. Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Report guest s preference to superiors and act upon them whenever known.Education & Certificates High School qualification or equivalent is preferred. Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.Experience Experience in a high-volume restaurant with highest levels of service is preferred. Luxury hotel experience preferred. Minimum 2 years experience working as server.Operational Skills Ability to understand guest needs and to deliver superior customer service. Ability to work long hours with a strong focus on operational excellence. Familiar with restaurant point of sales and cashiering procedures is preferred. Knowledge of Fine Dining service procedures and standards as well as casual dining is preferred. Ability to understand the flow of service and handle multiple tasks effectively is preferred. Basic computer skills including MS Office is preferred.2019-09-11 14:30:54 |
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F&B Supervisor Mina Kitchen
INR7"YEARLY"
F&B Supervisor Mina KitchenFull Time (2-3 Yrs )F&B Supervisor Mina Kitchen
Westin Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
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11-09-2019 2019-12-10Job responsibilities will include, but not limited to thefollowing:• Consistently offer professional, friendly and engaging service• Assist Guests regarding menu items in an informative and helpful way• Follow outlet policies, procedures and service standards• Have full knowledge of beverage, wine lists and promotions• Have full knowledge of all menu items, contents and preparation methods• Have full and complete knowledge of the dessert menu and coffee and tea• Follow all safety and sanitation policies when handling food andbeverage• Demonstrate a complete knowledge and understanding of the sequence ofservice, food and beverage service standards, and buffet service standards• To report for duty 5 minutes before time, clean and tidy andwearing the correct uniform as per the standard of performance manual• To strive to anticipate client needs wherever possible and react tothese to enhance client satisfaction• To comply with Municipality regulations regarding Food Hygieneprocedures.• To be flexible in assisting around different areas of the hotel inresponse to business and client needs• To attend daily briefing sessions and Hotel/Departmental meetingswhen required• To attend training sessions and meeting when required and tooperate in line with the training or information received.• Todemonstrate a pride in workplace and a high level of commitment.To move into this position, you shouldhave• The selected Candidate should be able to joinon 15 th September• Tenure in current position minimum one year• Minimum 2 years experience in the relevantarea of a 5* Property• Good conversational skills inEnglish• Knowledge and experience incustomer service• Good knowledge andunderstanding of restaurant s operations• Smart in appearance and well groomed• Outdoor work and fit to work 3 shifts (Morning,Afternoon & night)• Highly responsible & reliable• Ability to work well under pressure in a fast paced environment• Flexible willing to work on ashift schedule if required.• Through knowledge of Food &Beverage (Cocktails / Mocktails / Alcoholic Beverage, etc.)• Diplomaor Certificate in Hospitality Management would be highly regarded.• Completionof the supervisory & Leadership skills training and train the trainercourses experience would be favorable.• Proficiencyin using Computer Operating applications.• Peoplemanagement skills.• Customerfocused, Good interpersonal and leadership skills with service excellenceand profitability will secure this challenging role.• Pleasantand Organized personality.• Must beprepared to work additional hours to meet the demands of our business and theclients.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:54 |
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F&B Waitress
INR7"YEARLY"
F&B WaitressFull Time (1-2 Yrs )F&B Waitress
Aloft Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
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11-09-2019 2019-12-10At Aloft Hotels we re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We re looking for innovative self-expressers who aren t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day fresh, focused, feeling alive. Whether they re stopping by for a few days or settling in for a few weeks, time away from home shouldn t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, and we are energized by helping them find their own space in Element. We help our guests live life away as they do at home, no matter how long they stay. If you re an active optimist who doesn t second guess connecting with like-minded guests and creating a balanced space for yourself and those around you, we invite you to explore career opportunities with Element.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:54 |
Apply Now |
F&B Captain/shift Leader - Pool Bar
INR7"YEARLY"
F&B Captain/Shift Leader - Pool BarFull Time (4-5 Yrs )F&B Captain/Shift Leader - Pool Bar
JW Marriott Marquis Hotel Dubai |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYServe food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned trolley& tray and ensure room & floor clearance done properly. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service.SCOPE / BUSINESS CONTEXT•A Full Time position based at JW Marriott Marquis Dubai.•Number of Direct Reports NA•Titles of Direct Reports NACANDIDATE PROFILEExperience:•Minimum of 2-year experience of a similar position within a five star hotel•Skills and Knowledge•Minimum lifting 20 lbs.•Ability of verbally communicate effectively with guests and co-workers.•Pushing, pulling, bending, stooping, upward reaching•Exposure to cleaning chemicals•Exposure to extreme temperatures•Prolonged periods of standing and/or walking•Leadership skills•Training and motivating skillsSystems (Micros, Fidelio, LMS, Respack, Info time)Education or Certification:•High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.SPECIFIC DUTIESThe following are specific responsibilities and contributions critical to the successful performance of the position:•Open and close shift in accordance with manager's checklist.•Train, maintain and enforce all Marriott service standards using use records, menus and appropriate referencmaterials.•Properly execute revenue and check control procedures on shift.•Maintain a safe and sanitary work environment for all associates and guests.•Ensure room service is fully staffed and able to handle volume of business; periodically check and assist as necessary.•Provide floor coverage during all meal periods.•Conduct taste panels and menu classes on a daily basis for room service.•Complete scheduled inventories of supplies, food, and liquor to check stock and requisition necessary supplies•Follow property key policies, including checking out and returning keys to appropriate departments.•Attend and conduct meetings as required.•Ensure all side work is done on a daily basis.•Manage an effective repair and maintenance program through the use of work orders, inspections, etc.•Each associate expected to carry out, within their capabilities, all reasonable requests by management.OTHERSafety and Security:•Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.•Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.•Notify Loss Prevention/Security of any guest reports of theft.Policies and Procedures:•Follow company, hotel and department policies and procedures.•Follows Marriott International Hotels Limited Regional Office policies and procedures•Protect the privacy and security of guests and coworkers.•Maintain confidentiality of proprietary materials and information.•Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.•Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.•Perform other reasonable job duties as requested by Supervisors and Management.•Working hours as required to do your job but normally not less than 48 hours per week.Guest Relations:•Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.•Assist other employees to ensure proper coverage and prompt guest service.•Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.•Address guests' service needs in a professional, positive, and timely manner.•Engage guests in conversation regarding their stay, property services, and area attractions/offerings.•Thank guests with genuine appreciation and provide a fond farewell.•Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.•Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Communication:•Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.•Speak to guests and co-workers using clear, appropriate and professional language.•Talk with and listen to other employees to effectively exchange information.Working with Others:•Support all co-workers and treat them with dignity and respect.•Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.•Partner with and assist others to promote an environment of teamwork and achieve common goals.Quality Assurance/Quality Improvement:•Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.Physical Tasks:•Enter and locate work-related information using computers and/or point of sale systems.•Stand, sit, or walk for an extended period of time or for an entire work shift.•Read and visually verify information in a variety of formats (e.g., small print).•Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.2019-09-11 14:30:53 |
Apply Now |
Executive Housekeeper
INR7"YEARLY"
Executive HousekeeperFull Time (2-3 Yrs )Executive Housekeeper
Autograph Collection Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.CANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 2 years experience in the housekeeping or related professional area.OR2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESManaging Housekeeping OperationsEnsures guest room status is communicated to the Front Desk in a timely and efficient manner.Works effectively with the Engineering department on guestroom maintenance needs.Supervises the property general cleaning schedule.Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.Inventories stock to ensure adequate supplies.Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.Supports and supervises an effective inspection program for all guestrooms and public space.Communicates areas that need attention to staff and follows up to ensure understanding.Ensures all employees have proper supplies, equipment and uniforms.Managing Departmental CostsParticipates in the management of the department s controllable expenses to achieve or exceed budgeted goals.Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.Ensuring Exceptional Customer ServiceResponds to and handles guest problems and complaints.Strives to improve service performance.Empowers employees to provide excellent customer service.Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Conducting Human Resources ActivitiesParticipates as needed in the investigation of employee accidents.Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.Ensures employees understand expectations and parameters.Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Observes service behaviors of employees and provides feedback to individuals.Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.Participates in the employee performance appraisal process, providing feedback as needed.Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.Participates in employee progressive discipline procedures.2019-09-11 14:30:52 |
Apply Now |
Executive Lounge Attendant
INR7"YEARLY"
Executive Lounge AttendantFull Time (2-3 Yrs )Executive Lounge Attendant
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
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11-09-2019 2019-12-10The Executive Lounge attendant is responsible fordelivering five-star service for our Executive Lounge guests. Will beresponsible for the food and beverage service in the lounge throughout the day.Drive guest engagement and preference collection in the lounge. Be JW Marriottbrand ambassadors. Must be knowledgeable about hotel facilities and services.Assists with food and beverageservice and set-up in the Lobby.SCOPE / BUSINESS CONTEXT• A Full Time position based at JW Marriott MarquisDubai.• Number of Direct Reports - 0• Titles of Direct Reports n/aCANDIDATE PROFILEExperience:• Preferredexperience in F&B and or Hotel Operations• Hotel experiencewill be an added value, experience in the Middle East.Skills and Knowledge• Excellent communication skills• HandlingVIP guests• Problemsolving• Organizationalskills• Attentionto details• Basiccomputer skills and English language(written and spoken)Education or Certification• Good level of English essential• High School, Diploma, Degree educationor equivalent requiredSPECIFICDUTIESThefollowing are specific responsibilities and contributions critical to thesuccessful performance of the position:• Complete daily shift checklist• Be knowledgeable of Food Safety & HygieneStandards• Excellent knowledge on food and beverage offeringsand pairings• Attend Daily Rehearsals and 15 Minute trainings• Order Executive Lounge food and beverage inventoryusing the FMC / Birchstreet program.• Requisition for service ware, utensils, linens,buffet set-up• To be a champion of GSS key drivers: Staffanticipated guest needs and problem was resolved on first contact .• To be a part of the campaign to collect guestpreferences to help personalize the guest experience• Practice proper food handling procedures• Due to the nature of our business, to understand thatwork schedules and demands of the position may vary from time to time.• To have knowledge of hotel/restaurantpromotions/opening hours/services offered.• To have knowledge of room types and locations withinthe hotel.• Reporting for duty on time and based on the dailyschedule.• Picking up all food items for breakfast/afternoontea/happy hour/midnight snack from the kitchen.• Performing the set up for breakfast/afternoon tea/happy hour/midnight snack.• Monitoring and recording of guests who enter andutilize the Executive Lounge.• Assisting the guest at their tables and offeringthem drinks.• Sale of drinks and food outside of the cocktailhours to maximize Hotel revenue.• Taking good care of the guest and being sure tomaintain the cleanliness of their table.• Staff responsibilities include washing of cutleries,glasses and plates/cups.• Responsible for breaking down of the buffets inthe cold kitchen area.• Pick up all the drinks and food request from thestorerooms/kitchens.• Conducting side duties: cleaning the kitchen,refilling sugar bowls and polishing all the silver ware etc.• It is the responsibility of the PM shift shouldset up the table for breakfast.• Surrender the keys for the executive lounge atthe security.• Have full knowledge of all VIPs arrivals.Maintain a close working relationship with Executive Lounge and general Front Office.• Maintaining clean as you go policy .• Updating guest data/preference inOpera .• Develop, build and utilize concierge/businesscentre knowledge.• Excellent communication with the rest of thestaff.• Follow hotel standard and adhering to allMarriott policies.• Adhere to all hygiene standards whilst completingnecessary forms and returning them to designated departments.• To ensure that all Guests receive personal service tothe highest degree of courtesy and to be informedof the hotel s facilities.• Provide all guests with prompt and courteous serviceassuring complete guest satisfaction and guest retention.• Collecting as much useful information about theguests, related to their preferences as well as previous issues and adheringto the proper log in procedures.• Report any unusual occurrences and/or requests to a Supervisor/Manager.• Report any technical deficiencies to the concerneddepartment and immediate Managerand follow through with assignment.• Perform any reasonable request as directed bymanagement.• Maintain high standards of personal hygiene and wearproper uniform at all times (incl. name badge).• Hand over any relevant informationwith necessary departments and associates through the use of handovers,logbook, daily packet and other tools.• To ensure that all Guest concerns, complaints andcompliments are resolved and addressed in an appropriate manner.• To oversee all business facilities and ensure thatequipment is maintained in the Executive Lounge meeting room.• To assist Guests with general enquiries, arrangebookings, ticket reconfirmation and any other reasonable service requestedby guests.• Ensure all guests are welcomed according to the DailyPacket arrival experience details.• Handle all stationary inventory accurately andmaintain supplies at a proper level.• Ensure white board is kept updated in the ExecutiveLounge and back office areas are kept clean.• Proactively offer Executive Level Services/up sell.• Balance Scorecard Results : Implements strategies and executes activitiesto drive and continuously improve financial results, guest satisfaction,human capital index and market share.OTHERSafety and Security• Reportwork related accidents, or other injuries immediately upon occurrence tomanager/supervisor.• Followcompany and department safety and security policies and procedures to ensure aclean, safe, and secure environment.• NotifyLoss Prevention/Security of any guest reports of theft.Policies and Procedures• Followcompany, hotel and department policies and procedures.• Follows Marriott International Hotels LimitedRegional Office policies and procedures• Protectthe privacy and security of guests and coworkers.• Maintainconfidentiality of proprietary materials and information.• Ensureuniform, nametags, and personal appearance are clean, hygienic, professionaland in compliance with company policies and procedures.2019-09-11 14:30:52 |
Apply Now |
Events Planning Coordinator
INR7"YEARLY"
Events Planning CoordinatorFull Time (2-4 Yrs )Events Planning Coordinator
Hyatt Hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.The ideal candidate is organized, efficient, detail oriented, engaging and has interpersonal communications skills. This candidate will represent the Event Planning Department to guests and clients as well as internally to the rest of the hotel. This position communicates with all departments in the hotel to ensure a high level of service. The candidate will communicate with groups in house and act as a liaison between On Site contacts and the Events Department. They are responsible for walking the meeting space, ensuring room sets are complete and being proactive for future events. The candidate will be responsible for providing administrative support to a team of Event and Sales Managers who book meetings and events at the hotel. Administrative tasks will include but aren t limited to - creating and organizing group files, handling billing coordination before and after a group arrives, answering phones and emails, assisting with Sales Leads, as well as supporting the Sales and Events Team in general administration. Additional duties could include; detailing banquet event orders, planning and communicating with clients, and being responsible for taking on their own groups, as assigned by the Event Planning Manager.This is a full-time opportunity and offers several benefits, including medical, dental, vision, generous paid time off benefits, retirement plans, free hotel night stays, and much more. Previous hotel experience and computer skills are preferred and candidate must be able to work a flexible schedule.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.This is not your typical career opportunity. This is the Hyatt Touch.2019-09-11 14:30:51 |
Apply Now |
Events Planning Coordinator
INR7"YEARLY"
Events Planning CoordinatorFull Time (2-4 Yrs )Events Planning Coordinator
Sheraton Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Start Your Journey With UsAt Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and we give it all we ve got on property and off. When guests stay with us, it s not just a room with a bed that they re buying. It s an experience. We re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:51 |
Apply Now |
Events Planning Executive
INR7"YEARLY"
Events Planning ExecutiveFull Time (2-4 Yrs )Events Planning Executive
Hyatt Hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.The ideal candidate is organized, efficient, detail oriented, engaging and has interpersonal communications skills. This candidate will represent the Event Planning Department to guests and clients as well as internally to the rest of the hotel. This position communicates with all departments in the hotel to ensure a high level of service. The candidate will communicate with groups in house and act as a liaison between On Site contacts and the Events Department. They are responsible for walking the meeting space, ensuring room sets are complete and being proactive for future events. The candidate will be responsible for providing administrative support to a team of Event and Sales Managers who book meetings and events at the hotel. Administrative tasks will include but aren t limited to - creating and organizing group files, handling billing coordination before and after a group arrives, answering phones and emails, assisting with Sales Leads, as well as supporting the Sales and Events Team in general administration. Additional duties could include; detailing banquet event orders, planning and communicating with clients, and being responsible for taking on their own groups, as assigned by the Event Planning Manager.This is a full-time opportunity and offers several benefits, including medical, dental, vision, generous paid time off benefits, retirement plans, free hotel night stays, and much more. Previous hotel experience and computer skills are preferred and candidate must be able to work a flexible schedule.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.This is not your typical career opportunity. This is the Hyatt Touch.2019-09-11 14:30:51 |
Apply Now |
Door Ambassador
INR7"YEARLY"
Door AmbassadorFull Time (2-3 Yrs )Door Ambassador
W Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.We share our guests passions, providing insider access to what s new and what s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:47 |
Apply Now |
Duty Manager - WI
INR7"YEARLY"
Duty Manager - WIFull Time (3-5 Yrs )Duty Manager - WI
Westin Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Marriott International is theworld s leading global hospitality company, with more brands, more hotels andmore opportunities for associates to grow and succeed. With 5,700 properties,you ll find us in your neighborhood and in more than 110 countries across theglobe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi.Find Your World.TheWestin Dubai Mina Seyahi Beach Resort & Marina Peacefulretreat settled on Jumeirah Beach, the resort offers the perfect destinationfor the entire family to unwind and recharge with a breath-taking array ofrecreation activities, and close proximity to major Dubai localattractions. Featuring exceptional viewsover the Arabian Gulf, our impressive neoclassical architecture fills ourfive-star luxury beach resort in Dubai with charm and inspiration.The Front OfficeDepartment is responsible in ensuring that guests are providedwith an excellent welcoming service as well as making sure that guests willhave a smooth check-in, uncompromising stay, and check out experience. Thisdepartment will also help in up selling of rooms and gives an inside of thebest places to visit in town.Jobresponsibilities will include, but not limited to the following:• Assists & supports all hotel departments indealing with difficult guest situations, particularly those when the guestdemands to speak to the manager or makes a complaint.• Coordinates the emergency evacuation of guestsin the event of fire, bomb threats andother emergency situations.• Ensurearriving guests receive prompt cordial attention & personal recognition.• To covernights when the complex night manager has days off and vacation.• Completes duties as per Duty Manager Checklist.• Recordsall occurrences, complaints etc and reports them to all Departments concerned.• Assists guests with guestroom problems andmonitors lobby.• Coordinates overbooking situations from theguest side escorting them to alternative hotels and following up the next day.• Coordinates any down time proceduresaccording to the hotels contingency plan.• Coordinates a fire alarm.• Ensure smooth hand over to next shift.• Be awareof all Marriott Programs.• Promote the Hotel generally and be aware ofoutlet s opening times and locations, promotions; promote Marriott BonvoyTraveler Program. Marriott International is theworld s leading global hospitality company, with more brands, more hotels andmore opportunities for associates to grow and succeed. With 5,700 properties,you ll find us in your neighborhood and in more than 110 countries across theglobe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi.Find Your World.TheWestin Dubai Mina Seyahi Beach Resort & Marina Peacefulretreat settled on Jumeirah Beach, the resort offers the perfect destinationfor the entire family to unwind and recharge with a breath-taking array ofrecreation activities, and close proximity to major Dubai localattractions. Featuring exceptional viewsover the Arabian Gulf, our impressive neoclassical architecture fills ourfive-star luxury beach resort in Dubai with charm and inspiration.The Front OfficeDepartment is responsible in ensuring that guests are providedwith an excellent welcoming service as well as making sure that guests willhave a smooth check-in, uncompromising stay, and check out experience. Thisdepartment will also help in up selling of rooms and gives an inside of thebest places to visit in town.Jobresponsibilities will include, but not limited to the following:• Assists & supports all hotel departments indealing with difficult guest situations, particularly those when the guestdemands to speak to the manager or makes a complaint.• Coordinates the emergency evacuation of guestsin the event of fire, bomb threats andother emergency situations.• Ensurearriving guests receive prompt cordial attention & personal recognition.• To covernights when the complex night manager has days off and vacation.• Completes duties as per Duty Manager Checklist.• Recordsall occurrences, complaints etc and reports them to all Departments concerned.• Assists guests with guestroom problems andmonitors lobby.• Coordinates overbooking situations from theguest side escorting them to alternative hotels and following up the next day..• Coordinates any down time proceduresaccording to the hotels contingency plan.• Coordinates a fire alarm.• Ensure smooth hand over to next shift.• Be awareof all Marriott Programs.• Promote the Hotel generally and be aware ofoutlet s opening times and locations, promotions; promote Marriott BonvoyTraveler Program.To move into thisposition you should have• Tenure in current position minimum one year• Possess minimum 3-5 years experience inhospitality in a Front Office or Guest Relations.• Hospitality Graduate or equivalentqualification• Have minimum 2-3 years supervisory experiencein an international 5* hotel.• Opera knowledge is must.• Speak and write fluently in English and oneadditional language.• Able to deal with complex guest situations• Ability to work with little supervision• Proven track record of guest satisfactionMarriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:47 |
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CID/ Visa Coordinator - Arabic Speaking
INR7"YEARLY"
CID/ Visa Coordinator - Arabic SpeakingFull Time (2-4 Yrs )CID/ Visa Coordinator - Arabic Speaking
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Job SummaryProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft.Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:35 |
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Chief Concierge
INR7"YEARLY"
Chief ConciergeFull Time (5-6 Yrs )Chief Concierge
Kempinski Hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Chief ConciergeThe ChiefConcierge is responsible for managing the Concierge section of the Front OfficeDepartment in order to ensure the highest standards of service in accordancewith the policies, procedures and Kempinski Standards.EmeraldPalace Kempinski DubaiAn impressive 100,000 square meters, the EmeraldPalace Kempinski Dubai comprises 347 luxuriously appointed rooms, of which 36are exquisitely spacious suites. Surrounded by pristinely landscaped tropicalgardens are eight highly appointed royal villas with stunning views of the PalmLagoon. The hotel s wide variety of international restaurants, boutique malland cinema provide ample dining and entertainment attractions. With its openingin 2018, the hotel s classical design will complement the Kempinski Residencesand Hotel Apartments Palm Jumeirah, which has been developed in the samearchitectural style and is located on the adjacent plot.Key Responsibilities:• Comprehensive knowledge of localtourist attractions, restaurants, shows, bars and night clubs.• Extensive network in allaspects of entertainment and trendy places.• Exceptional guest relationsinteraction.• Negotiate best rates for hotelguests.• Organize and lead the conciergeteam, valet parking and doorman to ensure service excellence.• Ensuring comprehensive guestsupport by high level management of information and sales meetings andoptimal processing of tasks in the Lobby / Concierge area by agreementwith the Front Office.• Ensure the well being of allpersonnel, compile departmental working schedules and ensure departmentalmeetings are held.2019-09-11 14:30:34 |
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Bartender
INR7"YEARLY"
BartenderFull Time (1-2 Yrs )Bartender
Kempinski Hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10*BartenderThe Bartender is responsible for preparing and serving beverages as well as food to guests during an assigned shift in a courteous and professional manner according to proper service standards as set by Kempinski Hotels.Kempinski Hotel Mall of the EmiratesA luxurious alpine retreat in the heart of the desert, Kempinski Hotel Mall of the Emirates is a landmark Dubai hotel and one of Kempinski s most unique city properties. It combines exciting shopping, entertainment and dining options with lavish accommodation, including 15 spacious but cozy ski chalets overlooking Ski Dubai.Key Responsibilities:• Up-sell or promote all specials advertised in the outlet as well promoting slow moving items and have a thorough understanding and knowledge of all food and beverage items in the menu with the ability to recommend Food & Beverage combinations and up sell alternatives.• Responsible for all side duties described in the job task check list and to complete all side work prior to the opening and closing of the restaurant.• Stock all supplies & glassware ordered by the bar manager.• Ensure an unforgettable experience through demonstrable passion for cocktails and mixology.• Approach guests with confidence to suggest a cocktail/wine or non-alcoholic beverages as well as recommending promotional items.• Maintain good working knowledge of bar inventory and wine selection to respond properly to guest questions.• Maintain a thorough knowledge of beverage recipes and mixing procedures.2019-09-11 14:30:29 |
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BARTENDER
INR7"YEARLY"
BARTENDERFull Time (2-3 Yrs )BARTENDER
Mandarin Oriental Hotel Group |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Responsibilities:• Have a good understanding of the outlet s concept and food and beverage offerings and be able to verbally explain those to the guests.• Knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines and be able to garnish all drinks as per the given standards and explain their characteristics. Support the outlet manager when required to train colleagues in accordance with the applicable standards and policies and regularly update the Standard Drink Appearance file (SDA).• If necessary be able to personally interact and recommend suitable drinks for guest.• Handle effectively any kind of customer complaints being verbal or written and report to managers without fail.• Set up daily bar counter and ensure that mise en place and any other required ingredients and equipment are prepared in order to work as efficient as possible.• All bottles and ingredients should be set up as per the bar s standard to assure they are in easy reach and facilitate effective service.• Assure that all beverages, such as wines or juices are fresh and in good order to be served.• Assist the Bar Supervisor and manager to create new mixed drinks and cocktails for promotional activity and new menus.• Is well trained in offering and serving cigars as per standards.• Check the inventory daily before each shift to assure correct amounts are stocked up to avoid running out of stock during service periods.• Assist in carrying out monthly inventories together with the Bar Supervisor and managers.• Responsible for checking the temperature of the bar fridges and follow the First in, First Out standards.• Assure that correct date labelling is always in place for all related products.• Clean and sanitize the bar areas after each shift and when required.• Carry out periodic deep cleaning of all related bar areas including storage facilities and fridges.• Operate the required steps on the point of sales system in order to process food and beverage orders.• If requested being able to carry out cashiering and daily cash and credit collections.• The Bartender will support the server in serving food and beverage, cleaning tables, chairs and work area to maintain a sanitary environment.• Any other reasonable tasks as assigned by the outlet manager including assisting other outlets.• Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.• Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.• Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.• Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.• Have a natural, warm smile and a friendly and passionate approach towards guests.• Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions.• Report guest s preference to superiors and act upon them whenever known.Skills & Qualifications• High School qualification or equivalent is preferred.• Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.• 3 years experience as Bartender in a high-end bar with highest levels of service is preferred.• Minimum 2 years experience working as bartender in a luxury hotel/resort.• Ability to understand guest needs and to deliver superior customer service.• Ability to work long hours with a strong focus on operational excellence.• Familiar with restaurant point of sales and cashiering procedures is preferred.• Ability to prepare and suggest classic and innovative beverages.• Knowledge of Bar service procedures and standards as well as good knowledge of spirits and cigars.• Ability to understand the flow of service and handle multiple tasks effectively is preferred.• Basic computer skills including MS Office is preferred.• Ability to understand effective approaches of communication with different individuals.• Able to communicate clearly with peers and superiors.• Verbal and written communication skills in English.• Verbal and written communication skills in Arabic or other languages are preferred.2019-09-11 14:30:29 |
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Bartender - Food and Beverage Service
INR7"YEARLY"
Bartender - Food and Beverage ServiceFull Time (2-3 Yrs )Bartender - Food and Beverage Service
Intercontinental Hotels Group |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10As a Bartender you will assist to ensure the smooth conduct of the shift through customer focused service delivery. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.Your day-to-day• Ensures seamless operation of bar• Assists to ensure constant updates of creative cocktail/mocktail offerings• Assists to ensures trainings of beverage knowledge to entire team• Ensures consistency in beverage preparation• Ensures profitability of bar operation• Provides customer service in accordance to standard operating procedures• Ensures reordering, stacking and cleanliness of bar area• Anticipates guests needs by following service behaviour• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up• Executes cash handling and banking procedures• Establish and instruct staff in cash security procedures• Assists in the maintenance of service equipment• Monitor standards of guest facilities and services• Control stock and monitor security proceduresWhat we need from youIdeally, you'll have some or all of the following competencies and experience we're looking for:• Great communication skills• Ability to work in a team and in different functions• Warm and inviting personality• Ability to think calmly under pressure• Willingness to learn open-mindedly• Passion of food and curiosity for something new• Basic organisation skills in restaurant operation2019-09-11 14:30:28 |
Apply Now |
Bar Manager
INR7"YEARLY"
Bar ManagerFull Time (2-4 Yrs )Bar Manager
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYResponsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.CANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.OR2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESManaging Bar/Lounge OperationsImplements agreed upon beverage policy and procedures throughout the property.Manages in compliance with all local, state and Federal beverage and liquor laws.Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.Monitors adherence to all liquor control policies and procedures.Attends pre- and post-convention meetings as needed to understand group needsComprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.Manages to achieve or exceed budgeted goals.Ensures compliance with all Bar/Lounge policies, standards and procedures.Maintains food handling and sanitation standards.Manages inventories according to budget and business levels.Assists with developing menus and promotions as necessary.Leading Bar/Lounge TeamTrains staff on liquor control policies and procedures.Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.Ensures employees understand expectations and parameters.Communicates critical information to the Bar/Lounge staff regarding each event.Ensuring Exceptional Customer ServiceProvides excellent customer service.Interacts with guests to obtain feedback on product quality and service levels.Responds effectively to guest problems and complaints.Empowers employees to provide excellent customer service.Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Provides feedback to individuals in an effort to improve service performance.Reviews comment cards and guest satisfaction results with employees.Managing Human Resource ActivitiesSupports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.Participates in the development and implementation of corrective action plans.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:22 |
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Barista
INR7"YEARLY"
BaristaFull Time (2-3 Yrs )Barista
Autograph Collection Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Where details play a leading role to deliver uniqueness, where creativity is the main character to create experiences informed by unique perspectives on design, craft and hospitality Autograph Collection is the place for unconventional hotel experiences. If you want to be part of something Exactly Like Nothing Else, you are ready to join the La Ville Hotel & Suites City Walk Dubai Autograph Collection and champion individuality.Safety and Security•Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.•Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.•Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.•Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.•Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.•Maintain awareness of undesirable persons on property premises.•Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).Policies and Procedures•Protect the privacy and security of guests and coworkers.•Follow company and department policies and procedures.•Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.•Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.•Maintain confidentiality of proprietary materials and information.•Perform other reasonable job duties as requested by Supervisors.Guest Relations•Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.•Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.•Address guests' service needs in a professional, positive, and timely manner.•Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.•Thank guests with genuine appreciation and provide a fond farewell.•Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).•Assist other employees to ensure proper coverage and prompt guest service.•Engage guests in conversation regarding their stay, property services, and area attractions/offerings.Communication•Speak to guests and co-workers using clear, appropriate and professional language.Working with Others•Support all co-workers and treat them with dignity and respect.•Develop and maintain positive and productive working relationships with other employees and departments.•Partner with and assist others to promote an environment of teamwork and achieve common goals.Quality Assurance/Quality ImprovementComply with quality assurance expectations and standards.Physical Tasks•Stand, sit, or walk for an extended period of time or for an entire work shift.•Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.•Reach overhead and below the knees, including bending, twisting, pulling, and stooping.General Food and Beverage Services•Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).•Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.•Assist your and other departments when needed to ensure optimum service to guests.•Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.Assists Management•Communicate with guests, other employees, or departments to ensure guest needs are met.Greeting and Seating•Thank every guest upon departure, invite them to return, and wish them a fond farewell.Closing•Secure liquors, beers, wines, coolers, cabinets, and storage areas.•Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.Cash/Bank Handling•Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.•Follow property control audit standards and cash handling procedures (e.g., blind drops).•Transport bank to/from assigned workstation, following security procedures.•Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.•Process all payment methods in accordance with Accounting procedures and policies.Bartending•Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.•Prepare drink orders for guests according to specified recipes using measuring systems.•Prepare fresh garnishes for drinks.•Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.Stock ice, glassware, and paper supplies•Remove soiled wares from bar top and tables and place in designated area.•Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.2019-09-11 14:30:22 |
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AYS Agent
INR7"YEARLY"
AYS AgentFull Time (1-3 Yrs )AYS Agent
Autograph Collection Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYServe as the main point of contact for all guest requests and needs, including answering calls , dispatching requests and following up to ensure satisfaction with result. Ensure handling all guest requests as well as taking guest orders. SPECIFIC DUTIES• Attend to each call in a courteous and efficient manner, using correct telephone etiquette according to the Marriott International standards.• Dispatch appropriate personnel to satisfy guest requests and resolve guest issues.• Maintain a log of all guest requests as well as guest response. Information should include:• Guest name, room number and folio number• Service request issue• Print and distribute report per unit requirements• Maintain and be familiar with a directory of information within the hotel and local area information.• Assist in maintenance of bulletin board, or other visual representation, to note any outstanding issues, supply shortages and weekly requisition, etc.• Maintain a handover log for the next shift, noting any services that are pending to ensure follow up.• Utilizing all available resources, follow up on previous shift requests are pending issues.• Be aware and handle all emergencies according to the hotel policy & procedures.• Be fully conversant with OPERA and MICROS operation systems.• Follow up procedures as outlined in At Your Service handbook, as well other appropriate unit and company policies and procedures.• Take orders for room service and be fully aware of all outlet menus.• Each associate is expected to carry out, within their capabilities, all reasonable requests by management.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:21 |
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B&F Crew
INR7"YEARLY"
B&F CrewFull Time (2-3 Yrs )B&F Crew
W Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Start Your Journey With UsBoldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.We share our guests passions, providing insider access to what s new and what s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.Explore our very big worldWe welcome you to join our global and diverse family. Whether you re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with usagain and again.What you ll be doingContributing to Customer Service in line with the service model and quality standards of the Venue in order to ensure customer satisfaction, along with colleagues and the other functions of the outlet (Waiter Hostess Kitchen Bar)Contributing to the tidiness and cleanliness of the Venue in order to preserve the Image of the Outlet and respect local health and safety regulations.•Guaranteeing the preparation of the outlet•Contributing to the tidying up and cleaning of the outlet and of the Back of the House•Contributing to the proper delivery of service•Check completed kitchen orders and deliver food from kitchen to the guest ensuring  accuracy and timeliness.•Provide efficient and courteous service of food and beverages to all guests and ensure that guest expectations are met or exceeded.•Communicate with the chefs and other team members ensuring all standards are met with attention to detail.•Serving the right dishes to the right Customers [following the Customer positions] at the right tab le, naming each dish while serving it and explaining it.•Helping the waiter if required•Guaranteeing to the Barman the service of dishes for lunch/dinner at the bar•Assist in clearing, cleaning and setup of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner.•Assist in stocking linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages.•Prepare the mise en place and maintains the operating equipment to ensure smooth and efficient service.• Assist in the breakdown, cleaning and set-up of food on stage. •Maintain a good knowledge of the menu and be able to assist guests with menu items in an informative and helpful way.• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.•Contributing to closing operations• Guaranteeing the tidying up operations at the end of the evening•Guaranteeing the cleaning operations at the end of the evening•Contributing to the compliance with Image standards and health and safety regulations•Guaranteeing continuously to maintain the venue tidy and clean•Respecting behaviour guidelines• Respecting the weekly planning•Being present at one s workplace at any time•Respecting contract regulations and health and safety provisions•To be fully conversant with all Food and Beverage policies and procedures.•Attend daily briefing and get a handover from the previous shift•Able to work any shift that is assigned to him/her by Management or Supervisor•Perform any other duties that may be assigned to him/her•Reports and handles all complaints, concerns or special requests of guests.•Work harmoniously and professionally with co-workers and supervisors.What we re looking for• Great conversational skills and teamwork-oriented• Positive outlook and outgoing personality• Previous serving experience is a big plusThis role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we ll askyou to complete safety training and certification. Connect your passions with a rewarding opportunity You re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we ll make sure you feel right at home. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:21 |
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Banquet Bartender
INR7"YEARLY"
Banquet BartenderFull Time (1-2 Yrs )Banquet Bartender
Kempinski Hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10*Banquet BartenderThe overall scope of the job includes serving food and beverages to guests in the assigned place ofwork, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.Emerald Palace Kempinski Dubai An impressive 100,000 square meters, the Emerald Palace KempinskiDubai comprises of 391 luxuriously appointed rooms, of which 56 are exquisitely spacious suites. Surrounded by pristinely landscaped tropical gardens are eight highly appointed royal villas with stunning views of the Palm Lagoon. The hotel s wide variety of international restaurants, the Parisian-inspired Cinq Mondes Spa, boutique mall and cinema provide ample dining and entertainment attractions. With its opening in 2018, the hotel s classical design will complement the Kempinski Residences and Hotel Apartments Palm Jumeirah, which has been developed in the same architectural style and is located on the adjacent plot.Key Responsibilities:• A courteous, professional and efficient service is provided at all times.• All duties and tasks are performed as per the tasks required at the outlet.• Be knowledgeable of all services and products offered by the hotel.• Have a thorough knowledge and understanding of all food and beverage items offered by the departmentassigned.• Have the knowledge and understanding to explain and perform up-selling all items offered.• Monitor operating supplies, equipment and reduce spoilage and wastage successfully.• Ensure that the place of work and surrounding area is kept clean and organized at all times.• Successfully perform opening and closing procedures established for the assigned outlet.• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback tosupervisors.• Report guest complaints immediately to the supervisors and ensuring follow up is performed withthe guest.• Being knowledgeable to operate the existing POS system based on the trained responsibility level asassigned in the department.• Be able to lead the service and act as a role model to the team.• Ensure a flawless service to the highest standards and as required by the department and the hotel.• Fully understand the concept of the restaurant and being able to act as a guardian in terms of serviceprovided, food and beverages served and the guidance of the team.• Be very knowledgeable about all service procedures of the bars, lounges and restaurants in the hotel.• Have an excellent understanding of food in general, ingredients and preparations to ensure the rightdrinks, cocktails and spirit can be recommended.• Have an excellent understanding of classic cocktails, their recipes and history.• Have an excellent understanding of today s cocktail trends as well as spirits and liqueurs.• Be able to control stocks, produce efficient costing of cocktails and spirits as well as performexcellent recommendations to guests.• Be knowledgeable of the preparation of a large number of classic cocktails and all standard longdrinks.• Participate in at least 2 national competitions per year.• Be able to develop new recipes based on guest requests. • Be able to fully comply to the beverage guidelines given by the hotel and management.• Show an interest to develop and explore the local bar culture and knowing the places to go.• Be able to run a bar from A-Z with all mise en place preparations, production of cocktails, cashieringas well as shift end duties.• Have accomplished all internal trainings for up selling techniques, complaint handling and productknowledge.• Continuously train on cocktails and trends.Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.2019-09-11 14:30:21 |
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At Your Service Agent - Arabic Speaker
INR7"YEARLY"
At Your Service Agent - Arabic SpeakerFull Time (2-3 Yrs )At Your Service Agent - Arabic Speaker
JW Marriott Marquis Hotel Dubai |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYServe as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure satisfaction with result. Be involved in all front office related projects and duties when required.SPECIFIC DUTIESThe following are specific responsibilities and contributions critical to the successful performance of the position:• Attend to each call in a courteous and efficient manner, using correct telephone etiquette according to theMarriott International standards.• Dispatch appropriate personnel to satisfy guest requests and resolve guest issues.• Maintain a log of all guest requests as well as guest response. Information should include:• Guest name, room number and folio number• Service request issue• Time of call• Agent name• Action taken / resolution• Follow up information, including final status• Maintain and be familiar with a directory of information within the hotel and local area information.• Local hotels , address, telephone and fax numbers• Travel agencies, Airlines, Car rentals, Taxi and limousine services• Money exchanges, Bank and automated teller machines (ATMS)• Local restaurants, hours, type of food , price• Local attractions, hours, prices• Houses of worships, hours of services• Shopping facilities, Government offices, Emergency numbers• Record the guest s name and room number under the wake up time requested. Repeat this information to the guest to ensure proper handling of wake up calls in the morning. Set wake up clock or input as request as they come in. • Maintain a handover log for the next shift, e.g. VIP arrivals, in- house, extra care, car exceptions, noting any services that are pending to ensure follow up, etc.• Utilizing all available resources, follow up on previous shift requests are pending issues.• Be fully conversant with OPERA, GXP and AVAYA operation system.• Each associate is expected to carry out, within their capabilities, all reasonable requests by management.• Be aware of emergency procedures according to hotel policies & procedures and follows Supervisor/Manager s instructions.• Be familiar with all job aids, policies and procedures related to Front Office operations.• Be aware of PCI compliance according to Marriott standards.• Be Flexible to work various shifts around the business needs to assist all front office sections.• Have strong organizational skills; always practice Clean as you go• Report to work on time with proper uniform, including name tag. Personal appearance and other grooming standards must comply with the standard of the hotel.• At all times strive to represent Marriott in the most professional, courteous manner.• Be proactive in your job, giving proper handover to other colleagues/department head and to follow through.• Showing positive attitude and inculcating the same within the team members.OTHERPerforms other related tasks as assigned by management.Attend all scheduled department meetings.Maintain cleanliness and neatness of work area.Safety and Security• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.• Notify Loss Prevention/Security of any guest reports of theft.Policies and Procedures• Follow company, hotel and department policies and procedures.• Follows Marriott International Hotels Limited Regional Office policies and procedures• Protect the privacy and security of guests and coworkers.• Maintain confidentiality of proprietary materials and information.• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.• Perform other reasonable job duties as requested by Supervisors and Management.• Working hours as required to do your job but normally not less than 48 hours per week.Guest Relations• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.• Assist other employees to ensure proper coverage and prompt guest service.• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.• Address guests' service needs in a professional, positive, and timely manner.• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.• Thank guests with genuine appreciation and provide a fond farewell.• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Communication• Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.• Speak to guests and co-workers using clear, appropriate and professional language.• Talk with and listen to other employees to effectively exchange information.2019-09-11 14:30:20 |
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At Your Service Agent - Arabic Speaker
INR7"YEARLY"
At Your Service Agent - Arabic SpeakerFull Time (2-3 Yrs )At Your Service Agent - Arabic Speaker
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYServe as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure satisfaction with result. Be involved in all front office related projects and duties when required.SCOPE / BUSINESS CONTEXT• A Full Time position based at JW Marriott Marquis Dubai.• Number of Direct Reports - 0• Titles of Direct Reports 0SPECIFIC DUTIESThe following are specific responsibilities and contributions critical to the successful performance of the position:• Attend to each call in a courteous and efficient manner, using correct telephone etiquette according to theMarriott International standards.• Dispatch appropriate personnel to satisfy guest requests and resolve guest issues.• Maintain a log of all guest requests as well as guest response. Information should include:• Guest name, room number and folio number• Service request issue• Time of call• Agent name• Action taken / resolution• Follow up information, including final status• Maintain and be familiar with a directory of information within the hotel and local area information.• Local hotels , address, telephone and fax numbers• Travel agencies, Airlines, Car rentals, Taxi and limousine services• Money exchanges, Bank and automated teller machines (ATMS)• Local restaurants, hours, type of food , price• Local attractions, hours, prices• Houses of worships, hours of services• Shopping facilities, Government offices, Emergency numbers• Record the guest s name and room number under the wake up time requested. Repeat this information to the guest to ensure proper handling of wake up calls in the morning. Set wake up clock or input as request as they come in.• Maintain a handover log for the next shift, e.g. VIP arrivals, in- house, extra care, car exceptions, noting any services that are pending to ensure follow up, etc.• Utilizing all available resources, follow up on previous shift requests are pending issues.• Be fully conversant with OPERA, GXP and AVAYA operation system.• Each associate is expected to carry out, within their capabilities, all reasonable requests by management.• Be aware of emergency procedures according to hotel policies & procedures and follows Supervisor/Manager s instructions.• Be familiar with all job aids, policies and procedures related to Front Office operations.• Be aware of PCI compliance according to Marriott standards.• Be Flexible to work various shifts around the business needs to assist all front office sections.• Have strong organizational skills; always practice Clean as you go• Report to work on time with proper uniform, including name tag. Personal appearance and other grooming standards must comply with the standard of the hotel.• At all times strive to represent Marriott in the most professional, courteous manner.• Be proactive in your job, giving proper handover to other colleagues/department head and to follow through.• Showing positive attitude and inculcating the same within the team members.OTHERPerforms other related tasks as assigned by management.Attend all scheduled department meetings.Maintain cleanliness and neatness of work area.Safety and Security• Reportwork related accidents, or other injuries immediately upon occurrence tomanager/supervisor.• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.• Notify Loss Prevention/Security of any guest reports of theft.Policies and Procedures• Follow company, hotel and department policies and procedures.• Follows Marriott International Hotels Limited Regional Office policies and procedures• Protect the privacy and security of guests and coworkers.• Maintain confidentiality of proprietary materials and information.• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.• Perform other reasonable job duties as requested by Supervisors and Management.• Working hours as required to do your job but normally not less than 48 hours per week.Guest Relations• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.• Assist other employees to ensure proper coverage and prompt guest service.• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.• Address guests' service needs in a professional, positive, and timely manner.• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.• Thank guests with genuine appreciation and provide a fond farewell.• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.• Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Communication • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.• Speak to guests and co-workers using clear, appropriate and professional language.• Talk with and listen to other employees to effectively exchange information.Working with Others• Support all co-workers and treat them with dignity and respect.• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.2019-09-11 14:30:20 |
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Assistant Manager, Parking & Valet Services
INR7"YEARLY"
Assistant Manager, Parking & Valet ServicesFull Time (1-2 Yrs )Assistant Manager, Parking & Valet Services
Fairmont Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Assistant Manager, Parking & Valet ServicesAtFairmont Hotels & Resorts, ensuring the safety and wellbeing of our Guestsand visitors is an integral part of our operations. As an Assistant Manager, Parking and Valet Services you will effectively be responsible for overseeing all Valet operations.Hotel Overview:A uniqueblend of contemporary design and urban chic, Fairmont Dubai is an icon in thebusiness heart of the city. Just minutes from Dubai's key attractions, ourhotel is linked to the Dubai International Convention Centre. Ten contemporarydining experiences intrigue the palate, our signature Spa and health facilitiesoffer a wealth of amenities, including two terrace sundecks complemented byhandcrafted mosaic swimming pools. Fairmont Dubai brings together luxurioussurroundings and modern amenities with renowned Fairmont service.Summary of Responsibilities:Reporting to the Assistant GuestServices Manager, responsibilities and essential job functions include but arenot limited to the following:•Assume full responsibility of the Valetdepartment•Foster a warm and caring service culturewhile maintaining our Fairmont Service Promise values•Create a positive, team-oriented workenvironment through open communication, empathy and support•Complete regular quality assuranceinspections and coach accordingly•Represent the Valet department byattending all relevant meetings, and prepare the relevant reports and follow upas requested•Recruit new team members and ensure thatthey are provided with initial and ongoing training, mentoring, and support•Consistently have a presence with our Colleagueswhile balancing the administrative needs of the position•Ensure departmental schedules reflect ourservice commitments, Colleague needs and business-productivity commitments•Ensure that our Colleagues appearance isalways reflective of our grooming standards and that they are always in a cleanand proper uniform•Conduct daily shift briefings ensuringthat our Colleagues are well informed and prepared to deliver outstandingservice•Liaise with our Conference Services Departmentand our group contacts to ensure that all of our groups needs are well plannedand achieved•Ensure that the department s equipment iswell cared for and properly maintained•Ensure that Valet Colleagues are welltrained and prepared for hotel emergency procedures•Follow all Occupational Health and Safetyregulations•Ensure that the driveway traffic ismanaged effectively•Ensure all Valet Colleagues adhere to thematerial outlined in the Fairmont Code of Ethics2019-09-11 14:30:19 |
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Assistant Outlet Manager - Bar
INR7"YEARLY"
Assistant Outlet Manager - BarFull Time (2-4 Yrs )Assistant Outlet Manager - Bar
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYEntry levelmanagement position that is responsible for the daily operations inRestaurants/Bars. Position assists withmenu planning, maintains sanitation standards, assists servers and hosts on thefloor during peak meal periods and supervises Restaurants/Bars and Room ServiceDepartments, where applicable.Responsibilities include ensuring guest and associate satisfaction whilemaintaining the operating budget.Accountable to ensure standards and legal obligations are followed.SCOPE / BUSINESS CONTEXTA Full Timeposition based at JW Marriott Marquis Dubai.Number ofDirect Reports Based on operationsTitles ofDirect Reports Supervisor and belowCANDIDATE PROFILEExperience:•Minimumof 2-year experience of a similar position within a five star hotel•Educationor Certification•Highschool diploma or GED; 4 years experience in the food and beverage, culinary,or related professional area OR•2-yeardegree from an accredited university in Food Service Management, Hotel andRestaurant Management, Hospitality, Business Administration, or related major;2 years experience in the food and beverage, culinary, or related professionalarea.OTHERSafety andSecurity:•Report work related accidents, or other injuries immediately upon occurrence tomanager/supervisor.•Follow company and department safety and security policies and procedures to ensure aclean, safe, and secure environment.•Notify Loss Prevention/Security of any guest reports of theft.Policiesand Procedures:•Follow company, hotel and department policies and procedures.•Follows Marriott International Hotels Limited Regional Office policies and procedures•Protect the privacy and security of guests and coworkers.•Maintain confidentiality of proprietary materials and information.•Ensure uniform, nametags, and personal appearance are clean, hygienic, professionaland in compliance with company policies and procedures.•Protect company tools, equipment, machines, or other assets in accordance with companypolicies and procedures.•Perform other reasonable job duties as requested by Supervisors and Management.•Working hours as required to do your job but normally not less than 48 hours per week.GuestRelations:•Actively listen and respond positively to guest questions, concerns, and requests usingbrand or property specific process (e.g., LEARN, JW Symphony of Service) toresolve issues, delight, and build trust.•Assist other employees to ensure proper coverage and prompt guest service.•Anticipate guests' service needs, including asking questions of guests to betterunderstand their needs and watching/listening to guest preferences and actingon them whenever possible.•Address guests' service needs in a professional, positive, and timely manner.•Engage guests in conversation regarding their stay, property services, and areaattractions/offerings.•Thank guests with genuine appreciation and provide a fond farewell.•Welcome and acknowledge each and every guest with a smile, eye contact, and a friendlyverbal greeting, using the guest's name when possible.•Supply guests/residents with directions and information regarding property amenities,services, and hours of operation, and local areas of interest and activities.Communication:•Answer telephones using appropriate etiquette including answering the phone within 3rings, answering with a smile in one's voice, using the callers' name,transferring calls to appropriate person/department, requesting permissionbefore placing the caller on hold, taking and relaying messages, and allowingthe caller to end the call.•Speak to guests and co-workers using clear, appropriate and professional language.•Talk with and listen to other employees to effectively exchange information.Workingwith Others:•Support all co-workers and treat them with dignity and respect.•Handle sensitive issues with employees and/or guests with tact, respect, diplomacy,and confidentiality. Develop and maintain positive and productive workingrelationships with other employees and departments.•Partner with and assist others to promote an environment of teamwork and achieve commongoals.Quality Assurance/Quality Improvement:•Comply with quality assurance expectations and standards, e.g. GuestVoice and JWMarriott Brand Standard Audit.PhysicalTasks:•Enter and locate work-related information using computers and/or point of salesystems.•Stand, sit, or walk for an extended period of time or for an entire work shift.•Read and visually verify information in a variety of formats (e.g., small print).•Move, lift, carry, push, pull, and place objects weighing less than or equal to 10pounds without assistance.MarriottInternational is an equal opportunity employer committed to hiring a diverseworkforce and sustaining an inclusive culture.2019-09-11 14:30:19 |
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Assistant Room Service Manager
INR7"YEARLY"
Assistant Room Service ManagerFull Time (1-3 Yrs )Assistant Room Service Manager
Kempinski Hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10*Assistant Room Service ManagerTo produce an outstanding guest experience within the outlet concept by managing a serviceteam. The Assistant Room Service Manager provides a courteous, professional and efficientservice in accordance w ith the outlet, hotel and Kempinski standards, driving sales andmaximises profit.Emerald Palace Kempinski Dubai An impressive 100,000 square meters, the Emerald Palace KempinskiDubai comprises of 391 luxuriously appointed rooms, of which 56 are exquisitely s pacious suites. Surrounded by pristinely landscaped tropical gardens are eight highly appointed royal villas with stunning views of the Palm Lagoon. The hotel s wide variety of international restaurants, the Parisian-inspired Cinq Mondes Spa, boutique mall and cinema provide ample dining and entertainment attractions. With its opening in 2018, the hotel s classical design will complement the Kempinski Residences and Hotel Apartments Palm Jumeirah, which has been developed in the same architectural style and is located on the adjacent plot.Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following:• Assist in leading the Room Service efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.• Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.• Conduct all outlet meetings in the absence of the Room Service Manager. • Assist in communication within the outlet and to attend daily/weekly outlet meetings with the CulinaryTeam and fostering teamwork to constantly develop the Room Service for more success.• Assist in leading the outlet  efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assignedin the department.• Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.• Attend all required trainings as described by the department.• Attend daily pre-shift meetings to employees on preparation, guest profile, service and• menu served.• Support activities and cooperation with the suppliers.• Assist in carrying out scheduled inventories of products and operating equipment.• Ensure that the opening and closing procedures established for the outlet are followed.2019-09-11 14:30:19 |
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Assistant Venue Manager
INR7"YEARLY"
Assistant Venue ManagerFull Time (2-3 Yrs )Assistant Venue Manager
W Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Start Your Journey With UsBoldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.We share our guests passions, providing insider access to what s new and what s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:19 |
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Assistant Guest Relations Manager - Open Day
INR7"YEARLY"
Assistant Guest Relations Manager - Open DayFull Time (1-2 Yrs )Assistant Guest Relations Manager - Open Day
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10SPECIFIC DUTIESThe following are specific responsibilities and contributions critical to the successful performance of the position:Guest• Oversee the arrival experience for all VIPs and Transportation guests; Room Blockings, Meet and Greet, Check In, Rooming of the VIP guests.• Maintain appropriate Lobby Coverage at peak times, ensuring all time of the day coverage through Guest Relations Team.• Establish a positive relationship with repeat guests whilst maintaining a professional and attentive manner.• All preferences, special requests, complaints and general notes are to be updated in the guest profile for future reference.• Look for ways to continuously improve the Guest Relations process and provide lateral service to other departments to assist them with enhancements to the Guest Recognition process.• Assist the Guest Relations Manager to coordinate audit of important guests being noted through reservation on regular basis. • Ensure guests are assigned the correct VIP status and pre-arrival planning is properly done and actioned appropriately.• Oversee room blockings, ensuring guest preferences are taken into account. Coordinate with relevant departments ensuring no delay at Check In.• Ensure amenities / room drops are arranged, organized and placed prior to guest arrival, coordinating effectively with relevant departments.• Assist with problem resolution where appropriate, follows up when necessary. Ensure records are updated through Guestware and Manager on Duty s reports.• Perform daily quality checks to ensure all reservations have been handled according to the JW Marriott Marquis standards• Maintain confidentiality of all guest information.• Monitor ongoing training with existing staff and ensure that new staff is certified as required.• Manages day to day activities, ensure the quality, standards and expectations are met and exceeded at all times. • Serve as a leader in displaying outstanding hospitality skills. • Empower associates to provide excellent customer service.• Ensure associates understand and deliver guest expectations.• Initiate and Involve in additional projects and duties as assigned by leaders and ensure the tasks are done within the deadlineBusiness• Knowledgeable and comply with hotel policies• Fully aware of the day s arrivals & their preferences, hotel facilities and promotions, occupancy & rooms rates • Assist Guest Relations Manager for managing the operations and admin tasks including conducting performance appraisals, job chats of designated staff ensuring development plans are in place and used.• Ensure effective coaching and counselling methods are used.• Ensure progressive discipline is utilized when required.• Understand fully the standards and procedures of Front Office, and Guest Relations and sub departments.• Lead and direct the Guest Relations team.• Monitor system, equipment and lack of stationary challenges and coordinate with internal and external partners to rectify the situation immediately.Training • Perform ad hoc on-the-job individual and team trainings as needed to ensure that all team members have the adequate product knowledge and coordinate with related departments.• Ensure Guest Relations Team attends all mandatory trainings.• Conduct ongoing training with existing staff and ensure that new staff is certified as required.• Assist employees wherever necessary in performing all job functions.• Drive the Guest Relations Brand Standards and appropriate engagement and communication with guests and colleagues• Monitor and ensure that employees perform their job functions to the hotel s expected level of service.Communication• Compile and distribute all Managers on Duty Reports as requested.• Oversee and ensure all VIP information is communicated effectively through the Daily Rehearsal and emails.• Ensure that all pertinent information is provided to guests and colleagues.• Ensure that all communication with guests and colleagues is complete, accurate, engaging and positive.• Ensure and emphasize prompt solutions and reporting of any guest incidents during the shift.• Attend daily line-ups and communicate all challenges, successes and operational information with the rest of the team• Show respect to diversity by using only official language English at work place.• Review and evaluate processes, revise if necessary. Come up with out of the box ideas, worthy of being bench marked in the company.• Monitor and maintain cleanliness and working condition of department equipment and supplies.• Participate in related project teams2019-09-11 14:30:18 |
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Assistant Front Desk Manager
INR7"YEARLY"
Assistant Front Desk ManagerFull Time (3-4 Yrs )Assistant Front Desk Manager
Marriott Hotels Resorts /JW Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYManage all front desk operations and ensurethat all front desk associates adhere to policies, procedures, regulations andstandards presented by hotel management. Ensuring that front desk operationruns smoothly in a professional manner at all times. Perform all front deskrelated responsibilities and duties when assigned or required. Perform dutymanager related responsibilities and duties when assigned or required. Ensureall front desk agents have a clear expectations set to prioritize theirresponsibilities. Serve as BSA Champion for the Front Office Department. Ensureappropriate and adequate training of all front desk associates and supervisorsincluding all on-the-job, off-the-job and 15min trainingSCOPE / BUSINESS CONTEXT• A Full Timeposition based at JW Marriott Marquis Dubai.• Number of DirectReports - 2• Titles of DirectReports Front Desk Agent/Team Leader & SupervisorCANDIDATE PROFILEExperience:• Adequateexperience in a similar supervisory position within front office departmentminimum 3 years within high volume 4 or 5 star hotel.Skills and Knowledge• StrongCommunication skills (verbal, listening, writing)• Innovative• ProblemSolving and Complain Handling• Leadership• Development,Coaching and Training skills• Multi-Tasking• Strongorganizational and time management skills• Opera/Marsha/IMS/GXP/Microsoftoffice and other systems knowledgeEducation or Certification• Good level of English essentialSPECIFIC DUTIESThe following are specific responsibilities and contributions criticalto the successful performance of the position:• Be familiar with Hotel services, operational hours and ongoing promotions.• Have a thorough knowledge of JW Marriott Marquis Dubai products and services.• Be fully aware of the Marriott Brand standard compliance requirements for allfront office sections.• Maintain good working relationship with all hotel departments.• Have a good knowledge of local area and surrounding facilities. Provide recommendations and direction to guestswhenever needed.• Check House Count to establish selling strategy for the shift. Monitoring itregularly during shift and responding to any changes.Ensure daily all forms of communication areused to full capacity and relevant information is handed over to the next shiftthroughout the shift and briefings.• Demonstrateand promote quality awareness amongst front office team. Seek ways to improveand maintain guest satisfaction scores for all front desk associates.• Ensuresmooth check-in and check-out of all guests, and proper handling of all guestaccounts.Ensure that all concerned departments areinformed in regards of room moves, no-shows, early arrivals, special requests,repeat guests or other guest preferences.• Be fully aware of Credit Policy and supervise compliance. Inform your manager andconcerned departments about any possible credit risks.• Have thorough knowledge of operationalrequirements for the front desk area.• Be familiar and promote Marriott Rewards Program and encourage all front officeassociates in order to achieve monthly target.• Have a thorough knowledge on virtual conciergeand ensure that all guest requests and information updated in OPERA andcommunicated to other departments.• Have a thorough knowledge of OPERA, MARSHA,IMS, GXP and other front office related operational software.• Be familiar with all S.O.P.s and L.S.O.P.s relating to the front office operations• Be aware of remedial steps to be taken to rectify Housekeeping discrepancies.• Support and practice Empowerment within front office• Ensure that each associate has a development plan and trained accordingly• Be able to work various shifts around the business needs to assist all frontoffice sections.• Identify and resolve guests problems efficiently and resolve to the guest satisfaction• Ensure that LEARN and 5W s methods are followed whilst dealing with constructive guestfeedback and ensure that all concerned application are filled and concerneddepartments are informed• Have a thorough knowledge of all Emergency Procedures• Supervise guest registration and all relevant registration details required by the UAElaw.• Assuring that all front desk associates are continually updated with hotel rates,packages and discounts• Regularly conduct PCI audits in order to ensure compliance according to MarriottInternational standards.• Be security conscious at all times and inform Manager on Duty of anythingsuspicious.• Identify guest service shortages and recommend improvements accordingly.• Ensure all front desk associates have a clear guidelines and direction to performtheir daily duties• Report to work on time with proper uniform, including name tag. Personal appearanceand other grooming standards must comply with the standard of the hotel.• Develop knowledge about frequent guests and their special requests and needs. Ensurethe information is updated and maintained in guest profiles accordingly.• Utilizing all available resources, follow up on previous shift requests and pendingissues.• Each associate is expected to carry out, within their capabilities, all reasonablerequests by management• Be flexible according to the business need• Have an excellent approach to customer service• Have strong organizational skills; always practice Clean as you go• At all times strive to represent Marriott in the most professional, courteous manner.• Be able to perform any additional scope of duties if requested by the Management.OTHERSafety and Security• Report work related accidents, or other injuries immediately upon occurrence tomanager/supervisor.• Follow company and department safety and security policies and procedures to ensure aclean, safe, and secure environment.• Notify Loss Prevention/Security of any guest reports of theft.Policies and Procedures• Follow company, hotel and department policies and procedures.• Follows Marriott International Hotels Limited Regional Office policies and procedures• Protectthe privacy and security of guests and coworkers.2019-09-11 14:30:17 |
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Assistant Front Office Manager (Arabic Speaker)
INR7"YEARLY"
Assistant Front Office Manager (Arabic Speaker)Full Time (2-3 Yrs )Assistant Front Office Manager (Arabic Speaker)
Sheraton Grand Hotel, Dubai |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and we give it all we ve got on property and off. When guests stay with us, it s not just a room with a bed that they re buying. It s an experience. We re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.Sheraton Grand Hotel, Dubai, United Arab Emirates.Located at the forefront of Dubai s most prominent thoroughfare, theSheraton Grand Hotel seamlessly connects to the heart of the booming businessdistrict. Our hotel is just across from the Dubai World Trade Centre and withinwalking distance of the Dubai Convention Centre. A short drive will take you toDIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10kilometers away. Standing 53 stories tall, the hotel comprises 474 guest roomsand suites, as well as 180 one- to three-bedroom serviced apartments. Allaccommodations span at least 36 square meters. Our expansive conference centerboasts meeting rooms with natural illumination and state-of-the-art audiovisualtechnology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge thathas extensive services and exciting 31st-floor views.JOB SUMMARYServes as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.ESSENTIAL FUNCTIONS- Ensure that services provided are in harmony with our Sheraton core values- Ensure and enforce delivering of an on brand arrival and departure experiences throughout every guest stay.- Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction- Ensure a 100% daily usage of the Master Arrival Report to deliver GPS initiative successfully to our guests.- Manages night operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.- Ensure smooth and clear communication between GSAs and all other FO, HK, club and Room service associates.- Ensure all guest issues received directly or from one of the associates are responded in a timely manner.- Ensure GSAs acquire the proper product and service knowledge needed to perform their job properly.QUALIFICATION STANDARDS- Has at least 2 years of previous experience as Duty Manager in City Hotel;- Has strong knowledge of Rooms operation (Front Desk, Housekeeping, Bell Desk);- Has strong leadership skills and ability to manage team members and drive to achieving goals;- Has the ability to work night shifts;- Has the ability to work long hours;- Has good selling and customer focus skills;- Has good knowledge in hotel safety and security;- Must be an Arabic speaker.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:17 |
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Assistant Front Office Manager (Arabic Speaker)
INR7"YEARLY"
Assistant Front Office Manager (Arabic Speaker)Full Time (2-3 Yrs )Assistant Front Office Manager (Arabic Speaker)
Sheraton Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10JOB SUMMARYServes as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.ESSENTIAL FUNCTIONS- Ensure that services provided are in harmony with our Sheraton core values- Ensure and enforce delivering of an on brand arrival and departure experiences throughout every guest stay.- Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction- Ensure a 100% daily usage of the Master Arrival Report to deliver GPS initiative successfully to our guests.- Manages night operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.- Ensure smooth and clear communication between GSAs and all other FO, HK, club and Room service associates.- Ensure all guest issues received directly or from one of the associates are responded in a timely manner.- Ensure GSAs acquire the proper product and service knowledge needed to perform their job properly.QUALIFICATION STANDARDS- Has at least 2 years of previous experience as Duty Manager in City Hotel;- Has strong knowledge of Rooms operation (Front Desk, Housekeeping, Bell Desk);- Has strong leadership skills and ability to manage team members and drive to achieving goals;- Has the ability to work night shifts;- Has the ability to work long hours;- Has good selling and customer focus skills;- Has good knowledge in hotel safety and security;- Must be an Arabic speaker.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:17 |
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Assistant Chief Concierge
INR7"YEARLY"
Assistant Chief ConciergeFull Time (3-4 Yrs )Assistant Chief Concierge
Kempinski Hotel |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Assistant Chief ConciergeThe Assistant Chief Concierge is responsible for managing theConcierge section of the Front Office Department in order to ensure the higheststandards of service in accordance with the policies, procedures and KempinskiStandards.Emerald Palace Kempinski DubaiAn impressive 100,000 square meters, the Emerald Palace KempinskiDubai comprises of 391 luxuriously appointed rooms, of which 56 are exquisitelyspacious suites. Surrounded by pristinely landscaped tropical gardens are eighthighly appointed royal villas with stunning views of the Palm Lagoon. Thehotel s wide variety of international restaurants, the Parisian-inspired Cinq Mondes Spa,boutique mall and cinema provide ample dining and entertainment attractions.With its opening in 2018, the hotel s classical design will complement the KempinskiResidences and Hotel Apartments Palm Jumeirah, which has been developed in thesame architectural style and is located on the adjacent plot.Key Responsibilities:Responsibilities andessential job functions include but are not limited to the following:• Comprehensive knowledgeof local tourist attractions, restaurants, shows, bars and night clubs.• Extensive network in allaspects of entertainment and trendy places.• Exceptional guestrelations interaction.• Negotiate best rates forhotel guests.• Organize and lead theconcierge team, valet parking and doorman to ensure service excellence.• Ensuring comprehensiveguest support by high level management of information and sales meetings andoptimal processing of tasks in the Lobby / Concierge area by agreement with theFront Office.• Ensure the well being ofall personnel, compile departmental working schedules and ensure departmentalmeetings are held.2019-09-11 14:30:16 |
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Aloha Desk Talent (German Speaking)
INR7"YEARLY"
Aloha Desk Talent (German Speaking)Full Time (1-3 Yrs )Aloha Desk Talent (German Speaking)
Aloft Hotels |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
11-09-2019 2019-12-10Job SummaryProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft.Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-09-11 14:30:15 |
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