Civil Inspector- night shift (Immediately Available)
Civil Inspector- Night Shift (Immediately Available) (Fresher )Confidential Company |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
03-04-2018A prestigious European Engineering Consultancy Company is urgently looking for a Civil Inspector immediately available for night shift (21-5 , 22-6).
The right candidate should have at least 2 years of experience in a similar role with an exposure in structure
Salary: 8,000 AED +Medical Insurance and Flight Tickets2018-04-03 18:02:27 |
night Auditor
Night Auditor (2-3 Yrs )Rixos Premium Dubai |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
03-04-2018We are currently looking for an energetic and passionate hotelier to join our dynamic team as a night Auditor. The ideal Candidate should have previous experience in a 5 star/international hotel chain.2018-04-03 16:24:03 |
night Auditor
Night Auditor (2-4 Yrs )Hire Rightt Human Resource Consultancy |
Dubai
United Arab Emirates
United Arab Emirates
|
03-04-2018Leading company in Dubai is looking for a night Auditor. Candidate should have minimum 2 - 4 years of experience with hotel or hospitality service.2018-04-03 12:42:26 |
Loss Prevention shift In Charge ( night)
Loss Prevention Shift In Charge ( Night) (Fresher )Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
03-04-2018Loss Prevention shift In Charge ( night)-1LBTJob: Security/Loss PreventionPrimary Location: ARE-United Arab Emirates-Dubai-The Ritz-Carlton, Dubai International Financial CentreOrganization: Ritz-CarltonPosition Type: Non-Management/HourlySchedule: Full-time At more than award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.  Job Summary      Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items. Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions and alarm systems. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Resolve safety hazard situations. Escort unwelcome persons from the property. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all reports/documents; release information only to authorized individuals. Provide proper paperwork to employees requiring outside medical treatment. Type, proofread, and copy security reports. Assist management in training, and motivating; serve as a role model. Assign and ensure work tasks are completed on time.      Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure quality assurance expectations and standards. Move up and down stairs/ramps. In addition some states may have additional licensing/registration requirements to be considered for this position. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Perform other reasonable job duties as requested by Supervisors.   The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Job Posting: Oct,, 8:: AM2018-04-03 12:27:49 |
Cashier - night shift
Cashier - Night Shift (1-10 Yrs )Bion Group |
Dubai
United Arab Emirates
United Arab Emirates
|
03-04-2018Preferred Experience & Preferred Minimum Qualifications (Include and years of general or specific work experience) Include degrees, licenses, certificates)
Minimum 3 Years experience as Cashier / Jnr. Accountant
Diploma or Certificate in Business administration/finance
Knowledge, Skills And Abilities (This section focuses on the knowledge, skills and abilities, including specific physical and mental abilities, which are necessary to perform the accountabilities identified)
Technical Competencies:
Experience within a previous cash handling position.
Excellent communication skills
Strong mathematical approach
Proactive, hardworking, motivated approach
Fluency in English communication skills
Good team player, experienced in a professional, high pressure, working environment
Behavioral Competencies
Good Communication Skills
Ability to meet tight deadlines
Decision-making and problem-solving
Result-orientation
Planning and organizing
Accountability, Attitudes and Ethics
Organisational Relationships
Internal Communication:
President & CEO
CFO
HR Director
Other Company Staff2018-04-03 12:15:08 |
Facilities Supervisor - night shift
Facilities Supervisor - Night Shift (1-10 Yrs )Engage Selection |
Dubai
,
United Arab Emirates
United Arab Emirates
UAE
Not Mentioned
UAE
|
03-04-2018- At least 3 years relevant UAE experience in facilities management, preferably in on retail properties- Willing to work night shifts- Willing to work a 12 hour shifts 6 nights a week- Immediate candidates preferred- Salary up to AED 17k plus benefits2018-04-03 11:26:46 |
night shift Leader-Housekeeping
Night Shift Leader-Housekeeping (Fresher )Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
03-04-2018night shift Leader-Housekeeping-1P3EJob: HousekeepingPrimary Location: ARE-United Arab Emirates-Jumeirah, Dubai-The Ritz-Carlton, DubaiOrganization: Ritz-CarltonPosition Type: Non-Management/HourlySchedule: Full-timeRelocation: No At more than award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.  Job Summary      Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards. Identify and report preventative or other maintenance issues in public areas or guest rooms. Request preventative maintenance or non-urgent repairs using appropriate method. Contact other departments directly for urgent repairs. Clean, maintain, and store cleaning equipment. Document and report outstanding issues. Complete required Housekeeping paperwork. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.      Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.  The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Job Posting: Nov,, 7:: AM2018-04-03 11:00:19 |
Assistant Warehouse Manager - night shift
Assistant Warehouse Manager - Night Shift (0-5 Yrs )Transmed Overseas Inc. S.A. |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
03-04-2018Job Purpose:
Responsible for the efficient operation of the warehouse including planning and supervising the safe receiving, handling, storage and issuing of stocks in order to ensure the inventory is handled and stored according to the highest safety, quality and housekeeping procedures and accurately recorded on the system.
Job Context:
Job holder should be able to meet business urgencies including month end delivery pressures and co-packing pressure. He should be service and quality oriented.
Key Accountabilities:
Operations:
Plan the daily distribution of resources and provide direct daily supervision of supervisors and warehouse personnel to ensure safe, clean and efficient operation of the warehouse.
Tour the warehouse regularly to control operations and answer questions / solve problems.
Develop a program to train and motivate personnel for increased effectiveness.
Develop and implement shipping and receiving work schedules and assignments to assure effective and efficient operation and maximize warehouse staff productivity and storage efficiency.
Supervise all outbound shipments to ensure they are correct and carried out in timely fashion.
Develop and maintain a daily plan for allocating resources and equipment to jobs and ensure maintenance schedule is implemented.
Ensure that all records and reports on warehouse activity are prepared on timely basis and effectively maintained and review operating goals and operating budget daily and monitor achievement.
Daily report on utilization of flow racks by truck/customer and stage area utilization as per road net and if picking is staged correctly.
Stock Accuracy and Inventory Management:
Ensure the accurate counting and documentation of all dispatch, handling and receiving of goods to maintain stock accuracy.
Execute accurate cycle counts and ensure that counted stocks are reconciled accurately to meet Co. target.
Ensure that all inventory transactions are updated on the system promptly and accurately.Monitor Chep pallet movement and maintain Chep stock accuracy.
Storage and handling of goods:
Supervise the warehouse cleaning and housekeeping operations to ensure overall cleanliness and orderliness at all times.
Ensure that products are stored in the designatedlocations according to Co. procedures and that warehouse damages are reduced and warehouse is neat and tidy.
Supervise the picking and loading operations to ensure that products are picked and loaded on time, in the right quantity and in a perfect quality.
Ensure date and lot recording for products with expiry date is being implemented and FIFO procedures are strictly followed.
Ensure damage to product, equipment and facility is prevented.
Ensure Road net loading sequence is followed.
Ensure picked products are staged by truck.
Co-packing safety and quality:
Supervise the execution of promotions to ensure the safe operations of co-packing Team and that products are packed according to Company procedures and as per QA standards.
Control cost, safety, security and maintenance:
Ensure cost budget is adhered to strictly.
Ensure all safety procedures and policies are followed.
Operate in compliance with health and safety standards.
Conduct weekly training to reporting staff on safety and security procedures to eliminate accidents and pilferage.
Carry out periodic checks on warehouse building, racking and equipment to assess maintenance and repair requirements and contact maintenance companies to effect repairs without any delays.
Conduct quality check on vehicles loaded for deliveries and recommend rectification or repair of trucks not in good condition.2018-04-03 10:31:19 |
night Manager (ARABIC Speaking)
Night Manager (ARABIC Speaking) (5-6 Yrs )Client of Accor |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
02-04-2018Behaves and acts in an exemplary fashion, embodying the brand mindset Is responsible for the Pullman promise of proximity and sociability Welcomes, provides updates and information for guests and visitors. Ensures the smooth and efficient operation of the hotel during the night shift. Is responsible for the well being and the safety of all the guests and employees during the night. MAIN RESPONSIBILITY - Key Duties: Ensure through effective supervision that all services offered at the hotel is always available and carried out with the most efficiency and courtesy. Meet and escort all arriving VIPs ensuring that their needs are satisfied, theirs luggage is swiftly sent to their room, and that they are checked in a courteous and efficient manner with no delay. Supervise the room rates to achieve the highest available rate in relation with walk-in business during the night. Handle guest comments and complaints, in accordance with the hotel policy; take any necessary action and reporting all complaints to the management. Supervision of night lobby services including car parking and portering, ensuring guest arrivals and departures are as efficient as possible. Be aware of room availability and sensitively manage overbooking situations where late night turn-away is required. Ensure the cleanliness/neatness of the hotel including back of house areas by monitoring night cleaning activities. Fully aware of the action to be taken and ensure the safety of guests and staff in the event of an emergency such as fire, armed hold up or bomb threat in accordance with procedures laid down in emergency policies and procedures. Research, recommend and liaise with the Front Office Manager regarding procedures to improve the overall efficiency of the department. Report immediately to the Front Office Manager or OM any unusual occurrences or security issues, ensure correct documentation has been completed. Ensure maintenance requests are completed and forwarded to the engineering supervisor. Call the Chief Engineer in emergencies. Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson. Strive to implement the Accor Vision and demonstrate active use of Accor Values. Any other reasonable request as required by Hotel Management Financial Responsibility: Assist in the development of the Annual Business Plan and Financial Budget; use this as a guide to controlling expenditure during the financial year. Facilitate the smooth running of the department through adequate and timely supply of materials and equipment. Adhere to the department budget through use of the Purchase Order System and inventory controls. Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards. Asset Responsibilities/Duties: Ensure neat, clean and functionally operating outlets are presented at all times. Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company. Be fully conversant with the Hotels fire and emergency evacuation procedures. Report any loss or damage to Hotel, guests or staff assets on the appropriate incident report form. CUSTOMER RELATION Ensure that the Department establishes and maintains an ongoing quality service improvement programme through use of the hotel guest questionnaires. Achieve a level of service quality and professionalism that consistently meets and preferably exceeds the expectations of guests. Attend to major operational problems and needs promptly including customer complaints, enquiries and requests. Practice positive problem solving in all aspects of customer service. Answer all correspondence and enquiries received during the working week within 24 hours of receipt; maintain good public relations with customers. Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency. Keep the staff focused on the Customers needs, individualizing and personalizing service where possible, encourage staff to take initiative. Encourage customer feedback regarding product and services in the Hotel. Listen to and take action on this feedback. Gains the loyalty of the guest by being available and helpful.2018-04-02 17:57:31 |
night Auditor
Night Auditor (3-5 Yrs )SWOT Management Consulting FZE |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
02-04-2018Our Client, an upcoming 5* hotel in Dubai is seeking to hire night Auditor.
Job Responsibility:
Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier2018-04-02 17:23:00 |
night shift Superintendent
Night Shift Superintendent (Fresher )McNair Partnership |
Dubai
United Arab Emirates
United Arab Emirates
|
02-04-2018At least 20 years experience in the Oil & Gas Industry.
Excellent communications skills (written and oral).
Well developed presentation skills
Degree/professional qualification in a relevant discipline2018-04-02 17:06:12 |
night Manager
Night Manager (1-10 Yrs )Carlton Tower Hotel |
Dubai
United Arab Emirates
United Arab Emirates
|
02-04-2018As night manager you would be responsible for overseeing the night operations of the hotel. It would include the departments of front office and all outlets. Experience in handling CID and police would be an advantage. You would be reporting directly to the group general manager.RequirementsYou should have a suitable degree in hospitality, with emphasis of front desk operations .Should be familiar with the reports generated for the CID and Police at night. Experience in a similar position for 2 years is a must. Should have communicative skills and experience in dealing with CID department.2018-04-02 16:57:37 |
night Manager
Night Manager (1-2 Yrs )The Rezidor Hotel Group |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
02-04-2018Radisson Blu Hotel, Dubai Media City, requires a professional, responsible, pro-active service oriented individuals who believe in keeping promises and delivering the same with an attitude of Yes I Can\! and Z-factor for the position of night Manager for our Front Office Department.
Overview of role
To provide efficient, prompt, trouble free, courteous service, and security to guests in absence of departmental managers and limited staff during the night, in line with the hotels guidelines, and Carlson Rezidor corporate guidelines and service concepts.
Job Responsibilities / Accountabilities
Ensures all necessary reports are compiled and printed for the following days business and
checks that they have been distributed accordingly.
Checks guests our ensuring that the hotels credit policy is adhered to.
Maintains up to date back up reports.
Ensures an effective handover of nights activities to the Front Office Manager.
To conduct Opera close day according to the corrected procedure and standard whilst overseeing
the auditing of the days business.
Maintains an awareness of sales opportunities maximizing revenue.
Establishes, promotes and maintains good public relations while meeting or exceeding guest
expectations.
Maintains regular and effective liaison between other departments with particular emphasis on
security.
Cooperate in the performance of any reasonable task requested by the company manager,
executives and guests.
Receives guests in a professional and friendly manner, satisfying guest expectations from arrival
through to departure.
Maintains effective communication with all related departments during night shift to ensure smooth
service delivery.
Ensures guests are greeted upon arrival, check in and escorted to room.
Maintains an up to date knowledge of the hotel and local services. Supplies information and
responds to guest queries.
Maintains an awareness of guest profile through the Opera guest profile system.
Ensures effective handover is done, gaining information from Duty Manager and late shift Leader.
Makes control tours of the hotel ensuring electricity usage is at a minimum and security is at
maximum.
Prepares guest folios with appropriate accounting instructions.
Deals with guest queries in a polite and courteous manner.
Controls all department keys/master cards.
Keeps a look out for any guests who can be a potential problem and alerts security accordingly2018-04-02 16:49:15 |
night Manager
Night Manager (Fresher )Lotus Hospitality |
Dubai
United Arab Emirates
United Arab Emirates
|
02-04-2018* Minimum 2 years experience with similar job profilein Four Star /Five starhotels
* Should be able to maintain the departmentandalways adhere to all company policies and procedures
* Should be well versed in all job respective to the position
* Arabic speaking will be added advantage2018-04-02 15:53:23 |
Front Desk Supervisor - night
Front Desk Supervisor - Night (2-4 Yrs )Marriott |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
02-04-2018Job Summary Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests\' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2018-04-02 15:47:40 |
Front Office night shift Leader
Front Office Night Shift Leader (1-3 Yrs )Fairmont Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
02-04-2018Summary of Responsibilities:
Reporting to the Director, Front Office, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service
Consistently offer professional, friendly and engaging service
Register Guests and assign rooms
Accommodate special requests whenever possible
Assist in preregistration and allocation of rooms
Thoroughly understand and adheres to proper credit, and cash handling policies and procedures
Understand room status and room status tracking
Know room locations, types of rooms available, and room rates
Use suggestive selling techniques to sell rooms and to promote other services of the hotel
Coordinate room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins, special requests and day use rooms
Possess a working knowledge of the reservations department
Know how to use front office equipment
Process Guest check-outs
Handle cash, and balance cash at the end of the shift
Develop a strong knowledge of the hotels facilities and services and of the surrounding community
Provide exceptional concierge information to our Guests about local and area attractions, restaurants, theatres, special events, tickets, confirmation and other available services
Arrange secretarial and other office services if requested by Guest
Coordinate Guests requests for special services with the appropriate department
Communicate strongly and effectively with all other departments, highlight Front Office requirements to ensure proper level of service to our Guests
Handle Guest complaints and solves problems to the degree possible
Manage the Hotel Guest history systems and ensure Guest information is updated
Use proper telephone etiquette
Use proper mail, package, and message handling procedures
Establish and maintain communication with all Front Office staff on a daily basis
Be a constant presence in Front Desk, ensure that all Guests are greeted in a courteous manner and are made to feel welcomed at all times
Maintain the cleanliness and report deficiencies in the department and knowledge of all safety and emergency procedures
Report any unusual occurrences or requests to the manager or assistant manager
Train new Colleagues and supervise Front Office Colleagues on daily duties
Participate in the orientation, meeting, and training process of all Colleagues assigned to Front Office
Understand that business demands sometimes make it necessary to move Colleagues from their accustomed shifts to other shifts
Perform supervisory duties or special projects at the direction of Fairmont Office Manager2018-04-02 15:10:11 |
night Manager
Night Manager (1-3 Yrs )Fairmont Hotels & Resorts |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
02-04-2018Reporting to Manager, Front Office, responsibilities and essential job functions include but are not limited to the following:
Set a high example in regards to punctuality, appearance, attitude, leadership, Guest relations, observance of Hotel Policies and Procedures, loyalty to management and interdepartmental cooperation
Su pport company and hotel policies and procedures including the promotion and participation in EOS, Health and Safety and GSI initiatives
Use discretion and tact when dealing with Guest enquires, problems or complaints in an efficient and professional manner without detriment to the Hotel and / or its reputation
The night Managers phone is the central communication point and must be carried at all times. The second communication point is the two-way radio and must be used for emergency procedures such as fire alarms
Check and maintain the night Manager / AFOMs safe in accordance to the procedures set by the company
Walk around the property and report all challenges seen
Check all the night audit reports and complete the end of day accurately and in a timely manner
Responsible to carry the Assistant Front Office Managers key at all point of time and must never hand them to anyone else
Advise the Front Office Manager of any matters relating to Guests, their welfare and behavior as considered desirable for various reasons
Check the condition of the departure rooms with the Senior Receptionist and assist if required
Follow up with the Senior Receptionists in regards to any room discrepancies (skips, sleeps) and assist with their inspection
Ensure that the Police report is being done on a regular basis
Ensure all Colleagues within Front Office are fully aware of the daily inventory, yield and revenue management, and sell rates
Ensure that all Colleagues have a complete understanding of and adhere to the Hotel Colleague rules and regulations
Assist in the building of an efficient team of Colleagues by taking active interest in their welfare, safety and development
Maintain the integrity of the Front Office environment. Share their knowledge, contact and be compassionate with all of our Colleagues. All things positive and negative will be handled in a discussion / conversational manner
Attend to all Guest complaints immediately and initiate follow up. It is imperative that all Guest complaints are dealt with promptly in order to attain Guest satisfaction and the protection of the Hotels Interest
In all incidents, provide management with reports and recommend actions to avoid repetition of any incident, accident theft, complaints etc.
Ensure maximum safety for Guests, patron and Colleagues during emergencies. The protection of hotels interests must be the major concern.
Be fully trained in emergency procedures and to assist in carrying out any practice drills
Be the leader of the Emergency Response Team (E.R.T) during emergency procedures as per the Fire and Evacuation Plan.
Monitor the car park and driveway
Make regular rounds of the Hotel to ensure smooth operations in all areas
Take door reads when necessary
Photograph all room damages
Authorize after hour distribution of keys, Including dry stores and beverage stock
All complaints pertaining to the nightclub are to be forwarded to the nightclub Management
Supervise Front Desk Colleagues, assist in check in and checkouts
Perform any other related duties assigned to him/her by the Front Office Manager
An unbiased report must be sent to all concerned at the completion of the shift
Be responsible for the smooth operation of the hotel, He / She must make decisio2018-04-02 14:08:15 |
night Audit
Night Audit (1-2 Yrs )Client of Accor |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
02-04-2018night Audit Duties main duties include:
Welcomes guests who arrive late and takes care of them until their departure whilst ensuring guest satisfaction by providing a high standard of service in line with norms and procedures.
Managing the hotel petty cash and the sale of rooms.
Inform guests about any particular conditions or formalities during the stay, and about the services offered by the hotel (e.g. providing wake-up calls, telephone, e-mail, fax and safe deposit services)
Passes information on as necessary to other departments (floor staff, technical etc) and to other members of the front-desk team
Ensures that all the documents, products and provisions needed for the department and/or guests are available and up-to-date
Block the rooms for early arrivals and prepare proper room allocation for groups.
Writes a report on activities and incidents that occur during the night
Ensures that guest documentation at reception and in the lobby is available and up-to-date
Ensure correct billing and collections during check - out.
Review arrival list and correspondence whilst looking out and correcting for errors.
Check room rate codes and investigate mistakes should it occur.
Participate in night Audit, trial balance checking, and cross checking of guest room rates between correspondence, registration cards, and actual amount charged.
Ensuring all supporting documents for all city ledgers closed for the day that are given to Finance Department are as per agreements, valid for the duration of guest stay in the hotel, and correct charges.
Does reconciliation for guest balance (credit limit, over credit), between the system and credit card machine, and with the balance between Fidelio and Micros for F&B.2018-04-02 13:39:55 |
night shift Assistant | ACE | Dubai | DFC
Night Shift Assistant | ACE | Dubai | DFC (Fresher )Al Futtaim Group |
Dubai
United Arab Emirates
United Arab Emirates
|
02-04-2018Role :ACE is one of the biggest hardware and lifestyle retail franchises in UAE, that Al-Futtaim company holds. For nearly eight decades, ACE has been a part of the American landscape and today has over 5,000 stores in the USA and hundreds worldwide.
The product range comprises DIY, hardware, electrical, home and garden, furniture, camping and barbecue, pet and decorating products, with the emphasis on lifestyle.In this role you will be responsible for:Providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience
Requirements :To be successful in winning this role, you will be able to demonstrate:Customer service skills
Excellent communication and negotiation skills ideally in multiple languages
Familiarity with computer use
Good presentation and excellent personal organisation
A passion for the retail industry
Comfort with shifts
Comfort with physical work
Ability to work in a team
Pride in achieving individual targets
Flexibility and punctuality2018-04-02 12:04:03 |
Assistant night Manager
Assistant Night Manager (3-4 Yrs )Client of Accor |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
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02-04-2018To have a full working knowledge and capability to manage, supervise, correct and demonstrate all duties and tasks to the standard set. To assist the Head of Departments in efficiently managing the night operations according to the established concept statement providing a courteous, professional, efficient and flexible service at all times, following Accors Standards of Performance. To assign responsibilities to subordinates implementing Multi Tasking principle and to check their performance periodically. To strictly adhere to the established operating expenses and that all costs are controlled. To assist in conducting monthly inventory checks on all operating equipment and supplies. To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies. To liaise and ensure close cooperation with other related department on daily night operations. To have a thorough understanding and knowledge of all Rooms related services. To ensure that telephone calls handled as per the policies and procedure and telephone etiquette. To train and guide the subordinates on the correct procedure of handling calls and message handling. To manage all departments in the hotels during the night To assist the Food & Beverage, especially Banquet team, in late night or early morning event arrangement To be at disposal for any emergency store requirements To ensure all morning openings of department are in order (FO, OP, HSK, F&B outlets) To maintain a sound rapport with Airline Representative at Airport and also with immigration Authorities. To assist in securing external guest accommodation should an overbooking occur and ensuring the best revenue for the hotel and guest satisfaction To coordinate all walkover within the properties. To ensure that sufficient VC rooms are available for possible walk-in clients during the night. To prepare the daily sheet and organize a morning briefing with FO morning shift (handover to the shift leader eventual problems) To conserve energy and insure cleanliness of the hotel surroundings at all times following the environmental charter of Accor To ensure timely submission of all relevant reports and information to all departments in the morning. (GM, Finance, F&B, FO) To check if all special rates have the appropriate authorization by competent person. To be conversant and fully knowledgeable of OPERA system as per the scope of work2018-04-02 10:26:47 |
