Guest Experience Manager - 1220142

  • Guest Experience Manager Jobs in Saudi Arabia - 1220142

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Job Description

Accor, the worlds leading hotel operator and market leader in Europe, is present in countries with more than 3, hotels and, roomsWith more than, employees in Accor brand hotels worldwide, the Group offers to its clients and partners nearly years of know-how and expertiseA portfolio of strong el is Rooms in pre opening phaseTo ensure the welcome of the guest and TOP VIP’s by the Guest Relation officers from the hotel door entranceTo ensure the lobby management Lobby area in regards to “cleanliness, light, music, ashtray, flower, brochures and take on spot necessary actionMake sure that the VIP arrivals for the day are prepared room allocation as per guest request, transportation & amenitiesReview the VIP assignmentsMake sure that VIP rooms are up to Sofitel standard cleanliness, maintenance & amenitiesTo supervise the VIP check-in standard done by the guest relation teamUpdate the guest history “should be update on daily basisTo prepare the stay of TOP VIP’s for the coming days and communicated with other departmentTo make sure that the TOP VIP’s departure are arranged Follow up on guest feed backReplying to guest who left written Guest CommentsCommunicate to department concern and to management for any guest feed back

Profile Summary

Type:Company Job



Industry:Brewery / Distillery


Function:Web / Graphic Design / Visualiser

Deadline:25th Feb 2020

Company Profile

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