Customer service Specialist - Supply Chain
INR7"YEARLY"
Customer Service Specialist - Supply ChainFull Time (1-10 Yrs )Medtronic |
Jeddah
,
Saudi Arabia
Saudi Arabia
0Jeddah
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
SaudiArabia
Not Mentioned
SaudiArabia
0SaudiArabia
|
31-08-2018 2018-11-29Must Haves- Higher education in Economics or Technical- MS Office (Excel)- Fluent English written and spoken- Excellent knowledge of Microsoft Excel.- Minimum 2 years work experience in Customer service in a multinational companyNice to Haves- General customs regulations- Work experience in Medical Device or Pharma- SAP know-how2018-08-31 16:15:39 |
operations manager
INR7"YEARLY"
Operations ManagerFull Time (5-10 Yrs )Kinetic Business |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
Saudi Arabia
,
Not Mentioned
Saudi Arabia
0Saudi Arabia
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
22-08-2018 2018-11-20Kinetic is partnering with a leading group of specialised hospitals in the Middle East region who are looking to appoint a number of operations managers. You will ensure effective management of the hospitals operations as one the main factors towards organisational success. The successful candidates will be able to draw on a number of different resources to ensure smooth management of all administrative functions in the facility, carrying out the assigned objectives, plans and directing activities of the assigned departments and areas of responsibility.
Desired Skills and Experience
1. Medical Degree and preferrably MBA in Hospital Management
2. Experience in effectively building and directing teams to achieve top performance levels will be beneficial.
3. You will have dynamic communication consultation presentation and negotiation skills, excels in building productive physician, staff and community relationships.
4. Experience in regulatory compliance issues including MRQP, JCI accreditation criteria is a must.
5. You will be a decisive decision maker with sharp business and finance insight and a proven track record for optimising productivity, efficiency, quality and profitability.2018-08-22 03:21:19 |
COFFEE service TECHNICIAN 
INR7"YEARLY"
COFFEE SERVICE TECHNICIANFull Time (1-10 Yrs )WOC |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
Saudi Arabia
Not Mentioned
Saudi Arabia
0Saudi Arabia
|
17-09-2018 2018-12-16JOB SUMMARY: The service technicians will be responsible for installing, Setup and maintenance of various coffee machines, water machine equipment and beverage equipment. Also, responsible for daily service calls and maintenance issues. ESSENTIAL DUTIES, SKILLS AND RESPONSIBILITIES Install, maintain, and repair of various coffee machines, water machine equipment and beverage equipment. Perform checks on coffee shops equipment to make sure machines are functioning at the highest quality. Deductive reasoning to understand and problem solve issues with equipment. Conduct routine preventative maintenance; clean and oil machine parts and adjust machine pressure gauges and thermostats. service and Repair calls. Maintain inventories, ordering repair parts and keeping service records. Ability to work independently and manage time appropriately to meet deadlines. Able to handle multiple priorities. Detail oriented and have excellent follow up Able to provide a high level of quality customer service. Walking, Standing, Bending, Overhead reaching, stooping, Using Stairs. Lifting and using equipment to load and unload on and off vehicle to and from clients. All other duties as assigned. Skills Technical school, Certification, or Associates Degree in related field preferred. This position requires mechanical and/or electrical background, either from previous work experience or from training.2018-09-17 16:20:09 |
Logistics Coordinator operations
INR7"YEARLY"
Logistics Coordinator OperationsFull Time (5-10 Yrs )SAFID Co Ltd |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
Saudi Arabia
Not Mentioned
Saudi Arabia
0Saudi Arabia
|
12-09-2018 2018-12-11Ensure deliveries are made on time, as per the planner?s requirements. Ensure deliveries are sent out completely, accurately and in good condition. Ensure delivery notes are brought in on time to allow for timely invoicing. Map/plan deliveries (material out) to meet goals/targets set. Utilizing logistics IT to optimize shipping and transport procedures. Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs (planner schedule). Coordinate and monitor supply chain operations.? Skills Previous logistics experience in the manufacturing industry. Organized, experienced and experienced engineer.2018-09-12 16:14:12 |
Planning Coordinator operations
INR7"YEARLY"
Planning Coordinator OperationsFull Time (5-10 Yrs )SAFID Co Ltd |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
Saudi Arabia
Not Mentioned
Saudi Arabia
0Saudi Arabia
|
12-09-2018 2018-12-11Responsible for planning and smooth running of production processes. Draw up a schedule of work, which is agreed with the Production Team on a daily or weekly basis in order to meet goals/targets. Coordinating with Customer service Coordinator and Sales Team to set up a the schedule. Coordinate with the Procurement Team/Store to take stock of inventory levels and facilitate providing necessary materials and components. Coordinate with the Logistics Coordinator in terms of production versus delivery schedules. Skills Engineering Degree Organized, hard-working and productive individual Similar experience in an manufacturing firm2018-09-12 16:14:12 |
National service manager
INR7"YEARLY"
National Service ManagerFull Time (8-9 Yrs )confidential company |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
Saudi Arabia
Not Mentioned
Saudi Arabia
0Saudi Arabia
|
12-09-2018 2018-12-11The National service manager?s role is to manage the entire gamut of service operations in the Group. He ensures service fastest and most accurate operation as per the procedures and guidelines set by the Group. He supervises and assigns work to the service managers in all regions, and ensures that all tasks are carried out timely. He monitors the technical performance for service departments kingdom wide and makes criteria to measure their performance and productivity. He analyzes and resolves work problems reported by the regions service managers. He prepares the annual budget for the service Departments. He updates the service fees list in order to ensure the maximum profit to the Group and competitive quality and fees. He is crucial for maximization of profit through setting efficient plans. 1. Prepare the annual service budget for all the service departments kingdom wide. 2. Review on regular basis the service target achievement. 3. Conduct regular meetings with the regions service managers to check the current progress and resolve any problems. 4. Set up the service plan in coordination with the Sales management, taking into consideration past sales and sales growth plans in the regions, and accordingly prepare the yearly budget. 5. Oversee implementing the training plans for dealers? installation teams conducted in low season, as well as for Shaker technicians. 6. Oversee the products control of returns by dealers or customers and assure one of the following proper actions is taken by service managers :- i. Repair and prepare for re- sell in reduced price including transferring the product to the proper sub branch where can be sold easier. ii. Heavily damage product (non-repairable) and the costly repair return product for dismantling as parts after getting the approvals. iii. Matching the product to be sold in reduced price with different models (controlling differences in fans and condensers). 7. Read the EMIS reports for measuring service departments performance and advise about the necessary corrective measures. 8. Read the weekly and monthly reports on area service performance sent by the service managers 9. Check the findings related to product quality in order to be followed up with product suppliers. 10. Ensure that the service managers conduct regular inspection to service centers properties (Vans, workshop tools, technicians? tools) to assure the Group?s image. Also shall strictly focus on technicians? look, cleanness. 11. Ensure that the service manager involves directly with CAC and applied product services mainly that need engineering technical support (like troubles due to installations, testing and commissioning report by technicians, sites visits if needed). 12. Lead the service managers and ensure that they are aligned with the Group vision, mission, values and strategic priorities.2018-09-12 16:08:40 |
service Delivery a Assurance manager British
INR7"YEARLY"
Service Delivery a Assurance Manager BritishFull Time (1-10 Yrs )Saudi Networkers Services (SNS Group) |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
SaudiArabia
Not Mentioned
SaudiArabia
0SaudiArabia
|
10-09-2018 2018-12-09service Delivery and Assurance manager - British NativesMAIN OBJECTIVES & FUNCTIONS:The service Desk manager shall be responsible for the processing and coordination of appropriate and timely responses to incident reports, including channeling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping clients appraised of progress towards service restoration.To ensure that customer expectations are met or exceeded.Train, coach and mentor service Desk Operators including career development.Oversee staff activities.As needed, schedule employees working times and provide backup support.Interact with internal and external customers.SUMMARY OF DUTIES AND RESPONSIBILITIES:Responsible for ensuring the staff are meeting and exceeding expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are followed to provide effective customer service and meet requirements.Drafts and maintains policy, standards and procedures for the service desk and incident management.Schedules the work of service desk staff to meet agreed service levels.Ensures that documentation of the supported components are available and in an appropriate form for those providing support.Creates and maintains support documentation.Receives and handles requests for support following agreed procedures.Responds to requests for support by providing information to enable incident resolution and promptly allocates unresolved calls as appropriate.Maintains records and advises relevant persons of actions taken.Attend Change Advisory Board meetings.Take overall responsibility for incident management and request fulfillment on the service Desk. This could also be expanded to any other activity taken on by the service Desk e.g. monitoring certain classes of event.
REQUIREMENTS:
service Delivery and Assurance manager - British NativesESSENTIAL:5 or more years of related technical and managerial experience in a service desk environment supporting Desktop, Wide Area Network, and Local Area Network equipment;Proven work experience as a service desk manager.Hands on experience with service desk and remote control software.Customer-service oriented with a problem-solving attitude.Team management skills.Excellent written and verbal communications skills.Must be fluent in spoken and written English.ITIL V3 foundation or Intermediate certified ExperienceDESIRABLE:Solid technical background with an ability to give instructions to a non-technical audience.Knowledge in the use of Remedy v9.x.Have knowledge and understanding of the cultural aspects of life in Saudi Arabia.To be fluent in spoken and written Arabic.QUALIFICATIONS:Degree in Computer Science, Information Technology or relevant field or equivalent combination of education and experience is required.2018-09-10 18:09:53 |
Finance operations Specialist
INR7"YEARLY"
Finance Operations SpecialistFull Time (1-10 Yrs )SAP Middle East & North Africa |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
SaudiArabia
Not Mentioned
SaudiArabia
0SaudiArabia
|
06-09-2018 2018-12-05Work Area: FinanceExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCOMPANY DESCRIPTIONSAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.ROLE DESCRIPTIONThe Finance operations Specialist executes operational (including transactional) tasks to support operations beyond its own area of responsibility, including more specialized activities that are performed to meet accounting and financial reporting requirements that result from legal obligations or SAP internal global policies. The Finance operations Specialist has additional responsibilities and broad knowledge of standard processes and related transactions, or special knowledge and specific areas.EXPECTATIONS AND TASKSAs part of its operational tasks the Finance operations Specialist will take care of:Posting of journal entries, maintaining and reconciling ledger accounts or monitoring and supporting such activities.Preparation, execution and monitoring of period close activitiesEnsure accuracy in the financial records through proper execution of operational tasksMonitoring and Reporting relevant to the end-to-end Finance processesPreparation of period closeAdvanced Monitoring and Reporting
REQUIREMENTS:
WORK EXPERIENCEExperience working within a finance related field (min.3 years)Working experience within a Shared service Centre (min. 1 years)EDUCATION AND QUALIFICATIONBachelor or Master DegreeAdvanced written and spoken English skillsFluent written and spoken language skills of other languages needed in customer contactSKILLS AND COMPETENCIESStrong focus on customers and innovative thinkingChange AgilityStrong Communication SkillsIT Principles & data SecurityPartner & Third Party EngagementQuality Focus &Results-DrivenGood Team playerWHAT YOU GET FROM USSuccess is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now.SAPS DIVERSITY COMMITMENTTo harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities.Successful candidates might be required to undergo a background verification with an external vendor.2018-09-06 16:14:32 |
service Delivery nager First Mile
INR7"YEARLY"
Service Delivery nager First MileFull Time (1-10 Yrs )Souq.com |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
SaudiArabia
Not Mentioned
SaudiArabia
0SaudiArabia
|
01-09-2018 2018-11-30Description:Souq.com is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 41 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products.Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online.With more than 4,000 employees, offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India, offering a unique opportunity to join the leading player in an ever growing and exciting industry.Preview of service Delivery manager:As a service Delivery manager you will be working with the Delivery service Provider (DSP) responsible for First Mile collections across Saudi Arabia from Marketplace Fulfillment Network (MFN) sellers and other 3rd party customers. You will design, implement and manage service Level Agreements with the DSP taking action if performance falls below the specified threshold. You will coordinate and direct activities DSP First Mile collection team to ensure set goals are achieved. You will organize and head meetings with the DSP team, be present and represent the DSP in team meetings. You will also collate data on customer satisfaction, inquiries and complaints, and create development strategies to maintain or improve on the quality of collection service. On a day to day basis you will manage the planning of collections for the DSP, problem solve and follow up on efficiency issues. You will be confident in presenting daily, weekly or monthly progress reports to Senior Management.Responsibilities will include:Establishing collection processes: Streamline these processes and procedures to ensure each customer gets the same great experienceSupervising staff: Oversee employees in different stages of the collection process, even though they may not be your direct report. Create weekly shift plans to ensure coverage over 24 hours / 6 days. Hold all service departments and employees within these teams accountable for carrying out the required processes and tasks and providing great customer experience.Managing Customer Expectations: Assess customer feedback and improve procedures accordingly to ensure that great customer service is provided at all times. Evaluate customers experience against a set of goals and criteria. Take action when scores fall below thresholds and work with the Customer service team to conduct additional research if needed.Creating Cost Effective Systems: Ensure that processes are efficient and cost-effective. Aim to find ways to reduce costs without affecting the overall customer experience, use continuous improvement to remove unnecessary steps in the process.Building Partnerships: Build partnerships and liaise with Delivery service Providers to determine services, the criteria for the delivery of those services, and how to develop solutions to any issues that arise. Interact with internal and external stakeholders and Senior Leadership to develop and manage change.Put safety first: Coordinate with the fleet management to ensure all used vehicles are safe and well maintained.
REQUIREMENTS:
Basic Qualifications:Bachelors degree or equivalent in a business related subject such as Customer Relations or Retail Management.Work experience in operations/logistics/e-commerce.Strong analytical skills.Proficiency in Excel.Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Experience of managing teams in a multi-cultural environment.Strong inter-personal and relationship-building skills.Preferred Qualifications:Experience in a transportation operations role at a larger 3PL is a plus.Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems).MBA preferred.2018-09-01 05:43:40 |
service Delivery manager First Mile
INR7"YEARLY"
Service Delivery Manager First MileFull Time (1-10 Yrs )Souq.com |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
SaudiArabia
Not Mentioned
SaudiArabia
0SaudiArabia
|
30-08-2018 2018-11-28Description:Souq.com is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 41 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products.Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online.With more than 4,000 employees, offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India, offering a unique opportunity to join the leading player in an ever growing and exciting industry.Preview of service Delivery manager:As a service Delivery manager you will be working with the Delivery service Provider (DSP) responsible for First Mile collections across Saudi Arabia from Marketplace Fulfillment Network (MFN) sellers and other 3rd party customers. You will design, implement and manage service Level Agreements with the DSP taking action if performance falls below the specified threshold. You will coordinate and direct activities DSP First Mile collection team to ensure set goals are achieved. You will organize and head meetings with the DSP team, be present and represent the DSP in team meetings. You will also collate data on customer satisfaction, inquiries and complaints, and create development strategies to maintain or improve on the quality of collection service. On a day to day basis you will manage the planning of collections for the DSP, problem solve and follow up on efficiency issues. You will be confident in presenting daily, weekly or monthly progress reports to Senior Management.Responsibilities will include:Establishing collection processes: Streamline these processes and procedures to ensure each customer gets the same great experienceSupervising staff: Oversee employees in different stages of the collection process, even though they may not be your direct report. Create weekly shift plans to ensure coverage over 24 hours / 6 days. Hold all service departments and employees within these teams accountable for carrying out the required processes and tasks and providing great customer experience.Managing Customer Expectations: Assess customer feedback and improve procedures accordingly to ensure that great customer service is provided at all times. Evaluate customers experience against a set of goals and criteria. Take action when scores fall below thresholds and work with the Customer service team to conduct additional research if needed.Creating Cost Effective Systems: Ensure that processes are efficient and cost-effective. Aim to find ways to reduce costs without affecting the overall customer experience, use continuous improvement to remove unnecessary steps in the process.Building Partnerships: Build partnerships and liaise with Delivery service Providers to determine services, the criteria for the delivery of those services, and how to develop solutions to any issues that arise. Interact with internal and external stakeholders and Senior Leadership to develop and manage change.Put safety first: Coordinate with the fleet management to ensure all used vehicles are safe and well maintained.
REQUIREMENTS:
Basic Qualifications:Bachelors degree or equivalent in a business related subject such as Customer Relations or Retail Management.Work experience in operations/logistics/e-commerce.Strong analytical skills.Proficiency in Excel.Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Experience of managing teams in a multi-cultural environment.Strong inter-personal and relationship-building skills.Preferred Qualifications:Experience in a transportation operations role at a larger 3PL is a plus.Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems).MBA preferred.2018-08-30 14:56:24 |
service Delivery manager Last Mile
INR7"YEARLY"
Service Delivery Manager Last MileFull Time (1-10 Yrs )Souq.com |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
SaudiArabia
Not Mentioned
SaudiArabia
0SaudiArabia
|
30-08-2018 2018-11-28Description:Souq.com is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 41 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products.Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online.With more than 4,000 employees, offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India, offering a unique opportunity to join the leading player in an ever growing and exciting industry.Preview of service Delivery manager: As a service Delivery manager you will be responsible for building partnerships with Delivery service Provider in Last Mile delivery operations across Saudi Arabia. You will design, implement and manage service Level Agreements with multiple DSPs taking action if performance falls below the specified threshold. You will coordinate and direct activities of the service delivery teams to ensure set goals are achieved. You may be required to assist in the formulation of policies for the DSP that are geared towards improving service delivery. As well as making the policies, you will plan and present them to the Senior Management for evaluation and approval. With strong coaching and mentoring skills you will train members of the service delivery team and educate them of the new policies and their implications on service delivery. You will also assess individual and collective performance of the team members, recommending reward or praise when necessary. You will organize and head meetings with your team, be present and represent Last Mile operations in team meetings. You will also collate data on customer satisfaction, inquiries and complaints, and create development strategies to maintain or improve on the quality of service delivery.Responsibilities will include:Establishing delivery processes: Streamline these processes and procedures to ensure each customer gets the same great experienceSupervising staff: Oversee employees in different stages of the delivery process, even though they may not be your direct report. Hold all service departments and employees within these teams accountable for carrying out the required processes and tasks and providing great customer experience.Managing Customer Expectations: Assess customer feedback and improve procedures accordingly to ensure that great customer service is provided at all times. Evaluate customers experience against a set of goals and criteria. Take action when scores fall below thresholds and work with the Customer service team to conduct additional research if needed.Creating Cost Effective Systems: Ensure that processes are efficient and cost-effective. Aim to find ways to reduce costs without affecting the overall customer experience, use continuous improvement to remove unnecessary steps in the process.Building Partnerships: Build partnerships and liaise with Delivery service Providers to determine services, the criteria for the delivery of those services, and how to develop solutions to any issues that arise. Interact with internal and external stakeholders and Senior Leadership to develop and manage change
REQUIREMENTS:
Basic Qualifications:Masters degree or equivalent in a business related subject such as Customer Relations or Retail Management.Work experience in operations/logistics/e-commerce.Ability to prepare, report and interpret large sets of dataProficiency in Advanced ExcelExcellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Strong inter-personal and relationship-building skills.Preferred Qualifications:Experience in a transportation operations role at a larger 3PL is a plus.Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems).MBA preferred.2018-08-30 14:56:24 |
Team Lead - IT operations & OSS/BBS
INR7"YEARLY"
Team Lead - IT Operations & OSS/BBSFull Time (1-10 Yrs )Saudi Networkers Services (SNS Group) |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
SaudiArabia
Not Mentioned
SaudiArabia
0SaudiArabia
|
27-08-2018 2018-11-25Lead IT and VAS operations teamResponsible for managing operations for the Data Center, OSS/BSS ,VAS Applications, and IT systems .Ensures business alignment between all Parties.Ensure processes are aligned towards achieving committed SLAs and KPIsEnsures effective implementation of the End to End incident management and fault management processes.Coordinate with vendors to resolve technical issues.Through Vendor management ,Ensures that the systems and technology are constantly up to date .Provide Customer Management with the proper reporting on IT systems and operations.
REQUIREMENTS:
BSc. degree in IT / Telecom5 to 7 years of experience in customer facing /customer support positions .Configuration and maintenance of Oracle products such as Siebel CRM,SOA,ERP.Knowledge of Exalogic and Exadata machines.Detail Knowledge of inventory and billing system.Configure and maintain OSS/BSS applications.Good knowledge of IT and Telecom AccessGood working knowledge of CRM system.Good knowledge of Oracle / SiebelExadata Exalogic experience is a plusPC literate with PowerPoint, Word and ExcelFluent English Arabic preferred2018-08-27 16:38:11 |
IMLG - Client service Representative
INR7"YEARLY"
IMLG - Client Service RepresentativeFull Time (1-10 Yrs )Northern Trust |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
SaudiArabia
Not Mentioned
SaudiArabia
0SaudiArabia
|
24-08-2018 2018-11-22Role:Investment manager Liaison Group (IMLG) is responsible for providing operational support and high quality service to the Investment managers around the world, appointed by the banks institutional trust and custody client base.The Client service Representative acts as the principle point of contact and advocate (for both investment managers and partners) for any custody service delivery issues or concerns.The Client service Representative fully understands investment manager expectations regarding custody service delivery and is ultimately responsible for ensuring complete client satisfaction specific to Northern Trusts custody service offering.The Client service Representative performs the principle responsibilities in line with documented procedures and best practice guides.Principal Responsibilities:The principal responsibilities of the Client service Representative may include, but may not be limited to, the following;Client service ManagementTo act as the primary point of contact for all custody related queries from the Investment manager.Responsible for maintaining and enhancing service provided to the Investment manager.Ownership, management and resolution of all Investment manager queriesAwareness of transition activity linked to the Investment managerIdentifies and manages resolution of service delivery root causes.Initiates frequent, proactive communication with the Investment manager daily contacts to verify perceived levels of satisfaction and demonstrate proactive service.Participates in service Reviews as required.Build and maintain strong relationships with all internal partners.Risk ManagementMaintain and monitor all investment manager data and standing instructions.Monitoring and resolution of cash and stock exceptions.Ensure day to day funding requirements are in line with investment manager standing instructions.Resolves all ASL situations in a timely manner.Ensure compliance with all NT risk policies and adherence to Best Practice documents.Account AdministrationCoordinates / manages sub-account openings as directed by the Investment manager
REQUIREMENTS:
Client service ManagementTo act as the primary point of contact for all custody related queries from the Investment manager.Responsible for maintaining and enhancing service provided to the Investment manager.Ownership, management and resolution of all Investment manager queriesAwareness of transition activity linked to the Investment managerIdentifies and manages resolution of service delivery root causes.Initiates frequent, proactive communication with the Investment manager daily contacts to verify perceived levels of satisfaction and demonstrate proactive service.Participates in service Reviews as required.Build and maintain strong relationships with all internal partners.Risk ManagementMaintain and monitor all investment manager data and standing instructions.Monitoring and resolution of cash and stock exceptions.Ensure day to day funding requirements are in line with investment manager standing instructions.Resolves all ASL situations in a timely manner.Ensure compliance with all NT risk policies and adherence to Best Practice documents.Account AdministrationCoordinates / manages sub-account openings as directed by the Investment manager2018-08-24 15:48:52 |
Registered Nurse - Emergency Medical service
INR7"YEARLY"
Registered Nurse - Emergency Medical ServiceFull Time (1-10 Yrs )Professional Connections (Profco) |
Riyadh
,
Saudi Arabia
Saudi Arabia
0Riyadh
SaudiArabia
Not Mentioned
SaudiArabia
0SaudiArabia
|
23-08-2018 2018-11-21Registered Nurse - Emergency Medical service (DEM)CategoryNursing and MidwiferySpecialityEmergencyLocationRiyadhDescriptionScope of service: Department of Emergency Medicine (DEM)Hours Of Operation: 24 hours a day, 7 days a weekNumber of Beds: Core: 32, Triage: 2 chairs, Fast Track: 4Scope Of serviceThe DEM provides a comprehensive emergency service to all patients presenting to the department on a 24 hour basis. The department accepts all patients for treatment who are triaged for care in accordance with the Canadian Triage Acuity Scale (CTAS). DEM staff are specialized emergency healthcare providers who have advanced qualifications and experience.The department is able to provide rapid resuscitation, stabilization and transfer of critically ill patients. Although the department is not a designated trauma center, it provides advanced trauma care to patients brought to the department. The department provides disaster care to the community in the event of major incidences. In addition to this the department is an accredited Chest Pain Center.An extended Urgent Care Center operates almost continuously to meet the needs of less acute presentations. A dedicated urgent care service allows for non-emergency presentations to be treated more expediently, freeing the core department to receive emergent cases as they present.The DEM is an active clinical learning environment as evidenced by a medical residency program for physicians. The DEM is an active supporter of Saudization through employment of Saudi Nursing graduates and their ongoing education towards specialization in emergency nursing.
REQUIREMENTS:
Benefits-Generous tax-free income.-Lucrative benefits package to include free fully furnished accommodation, free healthcare, free flights and 54 days paid leave per year.REQUIREMENTS-Registered Nurse with current nursing license from country of origin-Two years recent acute care ER nursing experience2018-08-23 15:41:51 |
service Advisor
INR7"YEARLY"
Service AdvisorFull Time (3-5 Yrs )National General Automotive Company |
Eastern Province
,
Saudi Arabia
Saudi Arabia
0Eastern Province
Riyadh
Saudi Arabia
Saudi Arabia
0Riyadh
|
14-09-2018 2018-12-13Duties and responsibilities:
1. Receiving vehicles for maintenance         Â
• Greets customers warmly and courteously, diagnoses customer’s vehicle and advises customers on necessary work.Â
• Records customer appointments, checks service records and stamps service booklets.
• Completes customer checklist detailing all the information provided by the customer in terms of defect or service required.
• Enters data on system to obtain an estimate of the work to be performed and advises customer of the job costs estimate.
• Completes and processes all paperwork, obtains customer’s signature, estimates repair time and delivery date to the customer, explains any payment policies.
• Forwards the documentation to the Job Dispatcher and follows-up on completion time to ensure delivery on promised date.
• Communicates with the customer any cost overruns (before these are incurred) or completion delays.
• Maintains daily/weekly record of promised delivery dates ensuring that customers are kept informed of the expected completion date.Â
• Receives invoices and obtains payment at the time of vehicle delivery to the customer.
• Ensures that Company provided marketing material is properly exhibited in the reception areas.
Â
2. Warranty Customers   Â
• Scrutinizes warranty documentation where customer requests work to be performed in terms of the manufacturer’s warranty.
• Advises and provides explanations to customer where repairs requested cannot be covered by the warranty.
• Completes warranty book.
• Liaises with Warranty Clerk to approve processing of warranty claim.
Â
3. Customer services and Business development Â
• Attends to inquiries and complaints from customers and resolves problems to ensure that customer’s needs are met.
• Refers unresolved complaints or queries to Reception Supervisor for resolution.
• Explains to customers special schemes and promotions related to maintenance and accessories.
• Undertakes mailing of service promotion material to targeted customers.
• Calls customers, using vehicle sales and vehicle service databases, which have not utilized service center facilities for over six months.
• Calls customers who have had major repairs done in the last one month to enquire about vehicle performance.
• Calls customers to pre-schedule the maintenance visits in order to reduce excessive walk-in customers, waiting time and maximize utilization of off-peak business time2018-09-14 16:17:26 |
service manager - Premium German Auto Brands
INR7"YEARLY"
Service Manager - Premium German Auto BrandsFull Time (5-15 Yrs )Jobskey Executive Search And Selection |
Jeddah
,
Saudi Arabia
Saudi Arabia
0Jeddah
Riyadh
Saudi Arabia
Saudi Arabia
0Riyadh
|
14-09-2018 2018-12-13This position reports to the Brand National service manager.Major Duties and Responsibilities:Direct and control the service Department and related workshops staff to ensure that they are carrying out their responsibilities to the required standards.Implement necessary policies and procedures to ensure that all day-to-day service activities are complied with the approved practices, quality standards and manufacturer’s technical standards.Maintain regular contact with customers to ensure that there is continuous feedback about the quality of service provided.Monitor service turnover and profit in accordance to sales information, service list and car warranties and recommend suitable remedies incase of weakness.Arranges the workload of service in accordance to the actual number of vehicles sold.Monitor the cost of services by reviewing and analyzing repair orders, services cost and other expenses.Optimizes manpower performance by developing and implementing effective training plans.Prepare all required service reports .2018-09-14 16:06:52 |
operations Clerk / Finance manager
INR7"YEARLY"
Operations Clerk / Finance managerFull Time (0-10 Yrs )Terr Com LLC |
Jeddah
,
Saudi Arabia
Saudi Arabia
0Jeddah
Riyadh
Saudi Arabia
Saudi Arabia
0Riyadh
|
14-09-2018 2018-12-13Some information about offered vacancy:Â POSITION: operations Clerk / Finance managerSALARY: 3000 SAR/weekNo special experience is required for this position. Full/Part time. Contract.Health, dental, life and disability insurance (will be provided after 60 days of employment).Sick leave.Vacation and personal day.JOB DUTIES- Plan, direct, coordinate the operations with customers- Report in a regular basis income statement, balance sheet and cash flowQUALIFICATION REQUIREMENTS:- High school diploma or GED (General Education Diploma)- Advanced PC user: MS Office- Must be responsible & conscientious2018-09-14 14:15:45 |
service Incharge - CE/HA/Tabs/Mobiles
INR5012000501-2000"YEARLY"
Service Incharge - CE/HA/Tabs/MobilesFull Time (6-10 Yrs )Eurostar Communications LLC. |
Jeddah
,
Saudi Arabia
Saudi Arabia
0Jeddah
Saudi Arabia
,
Not Mentioned
Saudi Arabia
0Saudi Arabia
Riyadh
Saudi Arabia
Saudi Arabia
0Riyadh
|
14-09-2018 2018-12-13Electronic/Electrical engineer with eight years of experience in handling service operations for consumer electronic and home appliance products within GCC region.
You must have hands on experience in fault finding and repairing of various consumer electronic/home appliance products, Tablets and mobiles, setting up service standards like, response time, completion time and ability to lead the team of service supervisor and operations and maintenance Engineers.2018-09-14 14:09:49 |
service Field Engineer
INR7"YEARLY"
Service Field EngineerFull Time (0-10 Yrs )Gulf Medical Co Ltd |
Jeddah
,
Saudi Arabia
Saudi Arabia
0Jeddah
Riyadh
Saudi Arabia
Saudi Arabia
0Riyadh
|
14-09-2018 2018-12-13Field service Engineer           Job Location: Jeddah, Riyadh, Khobar• Advanced, total system-level troubleshooting, installation, maintenance and service repair needs • Completing Preventative Maintenance and Functional Management Inspections. • Ordering and managing repair parts cycle times.• Keeping up to date on administrative responsibilities such as maintaining customer service logs in a timely manner.• Maintaining daily communications with customers to ensure resolution and proper follow-up.• Maintaining customer satisfaction.• Maintaining tools and test equipment properly and ensuring they are calibrated.• Meeting Human services, Environment Health and Safety, and/or other applicable regulatory requirements.• Managing vendors service delivery processes • Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis • Participating in sales opportunities such as contract renewals and promoting and implementing revenue programs.• Working as a member of the local team to provide efficient and cost effective service delivery to all accounts • Training of clinical staff on designated equipment.• Teach and assist other Field Engineers on advanced and complex troubleshooting • May take on additional responsibilities within local area as needed.• Willingness to travel extensively within the region as well as internationally (60% of business week).2018-09-14 12:28:39 |
BAKERY FACTORY manager - EUROPEAN NATIONALS ONLY
INR7"YEARLY"
BAKERY FACTORY MANAGER - EUROPEAN NATIONALS ONLYFull Time (10-20 Yrs )Morgan McKinley |
Jeddah
,
Saudi Arabia
Saudi Arabia
0Jeddah
Riyadh
Saudi Arabia
Saudi Arabia
0Riyadh
|
14-09-2018 2018-12-13Job
Description
Factory / Plant / Production manager &- Saudi Arabia &- Riyadh / Jeddah
Overseeing the production process of all lines and
sections and drawing up production schedules for bakery items and making
sure that products are produced on time and are of good quality;
Putting annual production plan; manpower needs,
forecast for production material requirements (raw material, packaging
material, cleaning material, stationary ... etc.) and monitoring it to ensure
that no shortage happen.
Continues evaluation of production process
improvement, increasing efficiency, removing bottlenecks and upgrading any
of the current machinery.
Setting and applying the quality standards as per
ISO, HACCP and required company product quality through close cooperation
with Quality Control Dept.
Keeping a consistent & high product quality and
improving it as per need.
Responsible of new product development to achieve
the targeted product quality/specs and targeted launch timing.
Being responsible for expansion plans, selection of new
lines/equipment (aligning with Engineering Dept.) and maintenance of all
production assets through liaising/agreeing maintenance schedule with
Engineering Department.
Ensuring that production is cost effective through
estimating costs and agreeing cost reduction plans with Finance Department.
Supervising and motivating the team of workers,
reviewing their performance and identifying their development and training
needs.
Developing, recruiting and retaining a second line
of production supervisors, superintendents, floor managers, shift managers
...etc.
Liaising with all departments that have direct
relation with production; MD, Supply Chain, QC, Engineering, HR, finance
and Marketing & Sales to insure smooth flow of business and projects
are going as planned.
5 supervisors as direct reports
Managing four production lines 1 Croissant
line + 2 Puff pastries lines + 1 Bread line
This position reports into the CEO
Package Details:
Salary &- NegotiableSTRICTLY EUROPEAN NATIONALS ONLY2018-09-14 09:49:17 |
