Assistant Manager - Service Quality
The role will have a salary range from 12K AED to 15K AED based on years of experience.
Experience in handling a team and the service quality in a call center is a MUST.
Create, maintain and continuously improve service quality strategy to ensu...
Regulatory, Quality and Service Manager
To provide regulatory consulting and strategy services to support all levels of business.
• Ensure compliance of Home Appliances products with ?SASO and other Mid East regulations in coordination with Headquarter team.
• Provide suppo...
Quality Assurance and Training- Service Quality
Commercial Bank of Dubai
Ensure training and certification of new and existing phone banking agents and to officers and manage training, learning and development requirements of the team. Managing quality Assurance of the calls and transactions handled by the Contact Centre ...
Senior Service Quality Controller (UAE National)
Dubai Islamic Bank
Nationality : UAE National
To review consumer banking customer touch points adherence to service standards guidebook, monitor key service indicators, identify areas for improvement and implement...
Head of Contact Center - Service Quality
Responsible for the management and operations of the banks Contact Center to achieve the targeted service standards & key performance indicators.
Responsible to set-up strategies and develop, promote the Contact Center to make it cus...
Quality Analyst - UAE National
Administration of the Customer Care System, co-ordinate with various application user groups to facilitate problem resolution, collate, analyse and maintain data pertaining to Customer Call statistics. Carry out Internal audits and Lookin...
Cupola Teleservices Limited
Cupola Teleservices (CTS), a leading BPO is hiring quality Analysts and looking for qualified staff:
Perform call monitoring and provide trend data to the management team.
Provide feedback/ coaching to CSRs and track
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Quality Manager - FMCG - Dubai
Our client, a leading Dubai based FMCG group is looking to recruit a quality Control Manager.The ideal candidate will have an extensive experience within a food manufacturing/production environment and should be fully exposed to international standar...
Assistant Manager Quality - Healthcare
Assistant Manager quality for Zulekha Group of Hospitals
Qualification: Masters in Hospital Management
4+ Years of experience in Healthcare industry is preferred.
Should have sound knowledge on JCI & NABH quality process.
Perform inspections of purchased parts, subassemblies or finished company products according to well defined criteria using standard physical, mechanical and/ or electrical measurements. • Rework or reject subassemblies or finished product...
Experience on High End Residential and Commercial projects
To be successful in this role you will have solid experience of project completions and documentation for handover and experience in implementing quality management systems
Air Liquide Global E&C Solutions
Ensures that the gases produced and filled comply with the standards.
Ensures that the quality control laboratory equipment is properly calibrated and each batch of gases filled is analyzed as per standards. The operations are to be managed in str...
Emaar Hospitality Group
Emaar Hospitality Group LLC, the wholly owned subsidiary of Dubai-based global property developer Emaar Properties PJSC, manages the company's growing roster of hospitality and leisure projects.
Responsible for the organization, operation and maintenance of the quality system in accordance with the HACCP I Lacnor's standards and specifications.Manage the QC activity, Laboratory section team, lead, plan, organize and control the work of the Q...
Customer Service Co-ordinator(Quality/Performance Improvement)
Prime Source Consultancy
Industry:Healthcare - Allied|| Location: Dubai This position is for our client- a reputed private hospital(JCIA) in Dubai.Position summaryAssists in improving the quality ofpatient...
Manager IT Service Level & Quality Management
SLAComplete SLA draft and internal signoff
SLACustomer review, update and signoff
Finalise SLA reporting methods
o Manage Remedy SLM module go-live
o SLA Dashboard release
Conduct SLM training and awareness programs
Define and formalise Pro...
Saif Belhasa Group of Companies
Graduate (Mechanical Engineering preferred) with 10 to 12 years relevant exp with a minimum 3 years as Senior Executive quality/ quality Manager. Should have implemented integrated QHSE ISO 9001, ISO 14001 and OHSAS 18001)
Exp in interventions inv...
SOS Service Bureau
Our reputed client manufacturing company is looking forward to recruit for the Position of quality Technician in Abudhabi.
10+2 Industrial Training Certification in Air conditioning /Refrigeration trade
3-4 years of QA/QC...
The main role of the quality Auditor is to make data collection of the companys internal processes, describing step by step all the existing roles in Sacoor Brothers Group. Will have to create performance indicators, develop audit matrix and measure ...
1. Monitors continuous quality improvement initiatives in various departments of the hospital. 2. Assisting the departments in identifying quality indicators. 3. Guiding departments towards method of data collection, collation and analysis of data...
We are looking for aquality Managerfor the maintenance phase of Dubai Tram project, for a one year contract period. The purpose of the job is to ensure the Project qualitySafety assurance on the project and coordinate all quality and safety activit...
Hire Rightt Human Resource Consultancy
A leading MNC in UAE specialized in manufacturing of unique and custom-made equipment for the oilfield industries like Advanced Hydraulic Work-over Rigs,Water Jet Cutting, CNC Plasma Cutting, Steel Fabrication, Machining, Grit Blasting and Painting.
* Implementation of ISO* Wring down/Inspection reports* Make samples /Demo* Involvement in documentation...
ISO Coordinator/Quality Assurance Assistant
1. Provides administrative support which includes reviewing critical systems’ data (such as charts & reports), supporting customer audits, change control, CAPA, complaint handling, document control systems, and training of employees.
2. Ensure Qual...
The Candidate should have 8-10 years experience in Flour Industry
For periodically review performance of quality Executives and Analysts with the objective of improving performance and building greater result orientation.
To train and develop Qu...
Profile Middle East WLL
Experienced quality Engineer required for our client. Our client is an E&I contractor working on oil & gas projects. The vacancy is for along term position and will be based in Abu Dhabi....
Client of IRIS Executives
Description of Roles & Responsibilities
quality Management System
1. Develop, implement and communicate a quality plan according ISO9001 requirements
2. Review & update QMS manual
3. Manage internal audit program
4. Liaise with external...
Majid Al Futtaim Healthcare
Develops strategic plans and policies for improved quality throughout the hospital and works with top management to ensure compliance with regulatory agencies and coordinates the accreditation process
Responsible for the development and championing...
Job Description / Requirements
The job involves extensive documentation of information security documents such as policies, procedures, reports and presentations related to various security projects. The candidate will be responsible for the prepar...
Quality Assurance Manager
Accomplishes quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and rev...
Required a quality Control Officer for a leading Phamaceutical Distribution/Trading Company
- Must have working experience in quality control and operations in a warehouse.
- Must have experience in quality control Proceudures and writing poilic...
PROJECT & QUALITY MANAGEMENT - TELECOM TECHNICIAN (TELECOM Co.)
1. quality skills for service provisioning
2. Qulity skills for FAN activities
3. Participate in quality check over the contractors work and Clear all the Snags...
Quality Assurance Supervisor
The role will have an overall responsibility to ensure the necessary infrastructure within the company is meeting the external auditors needs as well as the alignment of the processes with the business control measures through regular reviews of the ...
To carry out inward inspection of raw material, fasteners, stage & final Inspection of fabricated enclosure or parts...
One Point Human Resource & Management Consultants
A well established organization in Dubai, UAE involved in providing Aviation aftermarket support to major aviation operators in GCC and South East Asia is looking for a well-qualified quality Engineer with minimum 2-3 years experience in aviation qua...
Responsible for developing, implementing and monitoring the implementation of integrated performance, quality and patient safety programs and initiatives;
Responsible for directing and facilitating the implementation of quality improvement activiti...
Our Client is a global water technology provider; transports, treats, tests and efficiently uses water in municipal utility, commercial and residential building services, industrial and agricultural settings. They operate out five continents through ...
Sobha Engineering And Contracting LLC
The ideal candidate will have Bachelors in Engineering(Civil) and minimum 10 years of experience in the relevant position. Experience within Construction industry will be highly preferred.
UAE Experience is a MUST......
Emirates Industrial Laboratory
Required for a leading industrial laboratory in UAE
Candidate should have a recognized degree in engineering of science with at least 10 years of experience in a similar position with knowledge of inspection and testing of materials.
Must possess k...
Service Engineer - Aftermarket & Service
service Engineer - Aftermarket & service - MENA Region
Reporting directly to the GM, service Engineer is responsible to execute and follow-up on sales activities for spare part sales and service sales in order to achieve the sales targets.
Quality & Compliance Manager
Role Summary/Purpose:SGM service Delivery quality & Compliance Manager is responsible for the development and execution of SGM wide service delivery quality and compliance improvement programs and projects to ensure 100% compliance to GEHC quality Ma...
Quality Manager - MEAT
Market leading multinational Pharmaceutical Company is seeking a quality Manager for their global manufacturing division. This is a well respected organization that is focused on building a significant presence in the Middle East Africa Turkey region...
Quality Assurance Officer (Elevators)
Leading organisation seeks to hire a QA Officer for their elevators division. Job role will be to establish, update and develop the quality management system as per ISO 9001:2008 requirements. Write, Review and update procedure, forms and specific do...
Quality Control Manager
Zaabeel Palace HospitalityDubai
Purpose: Control, monitor and verify of QMS in ZPH.
- Check, monitor and verify the quality Objective set to departments according to the QMS and ISO 9001:2008 Standards.
- Audit ZPH Departments related to QMS.
- Check e-ma...
Quality Control Supervisor- furniture division
Interiors (Branch of Easa Saleh Al Gurg LLC)
Inspect quality of products & correct any quality problems in production process to ensure final product meets our quality standards & client specifications.1.Conduct quality inspection during each production process & site installation identity root...
The candidate must have knowledge in electronics repair and service engineers with experience in LCD display service managementcandidates should know end to end functions and also repair parts and service management.
They should be knowledgeable ...
Head Of Quality
Client of Quest Search and Selection
quality Assurance Manager
An exciting opportunity as a Fashion quality Assurance Manager has arisen for a well known multi international fashion retailer.
This is a quality Assurance Manager role where you will be specialising in lifestyle prod...
For a 5 star Hotel
Develop and implement an effective quality control procedure to cover all areas of the Hotel property.
Coordinates with all Heads of Department in an effective communication network that genuinely facilitates the provision of proper quality assur...
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