Director, Rooms Spa and Guest Experience
INR7"YEARLY"
Director, Rooms Spa and Guest ExperienceFull Time (2-3 Yrs )Corporate |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
26-07-2019 2019-10-24Marriott International is the world s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?JOB SUMMARYThe Director Rooms Operations Support will be responsible for the successful deployment of all rooms-related Res Bundle activities, in partnership with Marriott Head Quarters, the Continent Leadership, Director of Rooms Spa and Guest Experience and Res Bundle Deployment team. The Director of Rooms Operations Support will successfully integrate all rooms-related programs and initiatives to all SPG hotels in MEA. This individual will develop strategies and processes as well as trainings, to make sure that all tasks are achieved within the set deadlines periods. For Rooms related tasks, the Director is accountable for the seamless system and process conversion on cutover date for each property along with their team.Core job responsibilities:Overall project coordination for Rooms disciplineDevelop and implement additional processes and job aids to ensure sustainment of all programs and processesIdentify additional training needs and resourcesVerify and review trainings developed by Corporate Headquarters (Lobster Ink)Co-ordinate Integration Primer trainings travel Schedules and deploymentCoordinate MI Buddy trainings, workshops and hotel pairing plan.Follow-up on event-related tasks and making sure discipline is in line with project timelines and milestones using Land it and other project management tools.Liaise with other discipline teams in the project teamTravel to Res Bundle deployment locations and when requiredCANDIDATE PROFILEEducation and Experience5 Experience in Front Office / Rooms Management in a medium- or large-scale MI PropertyTrain the trainer skilledExpert in Opera, with a detailed understanding of OXI and MARSHA and Marriott Revenue systemsExpertise in planning, executing, and delivering projects on time and on budgetStrong prioritization, organization, and analytical skillsAbility to incorporate new ideas into an existing environmentAbility to effectively communicate at all levels of the organization, verbally and in writingAbility to build effective working relationships across a variety of mediums (email, phone, webinars and in-person)Ability to develop and enforce program governanceStrong analytical skills for planning, estimating, budgeting and monitoring program/project workDemonstrated ability to work independently and with othersStrong process management, negotiating, influencing, and problem resolution skillsStrong English language skillsCORE WORK ACTIVITIESManaging ProgramsManage all rooms-related implementation/integration projects that have a high-degree of impact across the business.Develop strategic planning, pre- and post-implementation activitiesLeads overall project related communication with rooms teams on propertiesConducts follow up and escalation on project implementation tasksReviews implementation progress and communicates results through ScorecardDevelops and establishes sustainment procedures to make sure success after cutoverAligns with stakeholders and Senior Management on project goals and status to ensure milestone are met.Manages program efforts so project components are delivered on time, within budget, and as expected by the project lead.Accountable for identifying and mitigating project execution risks, managing escalations, capturing feedback, resolving issues, and facilitating cross-group discussions to achieve efficient program pilots and launches.Drives change management and excitement for the new programs in the field.Managing Work, Projects, and PoliciesManages and implements work and projects as assigned.Generates and provides accurate and timely results in the form of reports, presentations, etc.Provides training via webinars and in-person in different marketsConducts personal in-market visits on property to verify and ensure property readinessVerifies and discusses rooms-related Lobster Ink training modules with project team and SMEsDevelops additional training to make sure each and every associate has the best possible training to be ready and fully understand all programs and processes before cutover dateProvides full support in command centers during cutover datesAnalyzes information and evaluates results to choose the best solution and solve problems.Provides timely, accurate, and detailed status reports as requested.Communicates actively with Project SMEs and project teams at in Continent Office and Corporate HeadquartersDemonstrating and Applying Discipline KnowledgeSupport disciplines specific processes for continent and propertiesPlans and prepares in-market workshops and discipline specific training classesProvides technical expertise and support to persons inside and outside of the department.Demonstrates knowledge of job-relevant issues, products, systems, and processesDemonstrates knowledge of function-specific procedures.Keeps up-to-date technically and applies new knowledge to job.Uses computers and computer systems to process data and track performance (implementation programs, highly skilled in MS Office).Demonstrates self-confidence, energy and enthusiasm.Manages time effectively and conducts activities in an organized manner.Presents ideas, expectations and information in a concise, organized manner.Uses problem solving methodology for decision making and follow up.Additional ResponsibilitiesProvides information to supervisors and co-workers by telephone, in written form, e-mail, or in person in a timely manner.Informs and/or updates leaders on relevant information in a timely manner.Performs other reasonable duties as assigned by manager.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.2019-07-26 00:05:31 |
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SPA trainer
INR7"YEARLY"
SPA TrainerFull Time (3-8 Yrs )Be Relax Middle East |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
26-07-2019 2019-10-24HIERARCHY
Training & Quality Manager - GroupSCOPE OF RESPONSABILITIESReporting to the Training & Quality Manager – Group, the Training Manager has the following duties and responsibilities:I. Company values and protocols
? Ensure the delivery of the company philosophy to all staff in terms of values, corporate brand & promise.
? Educate the staff to the highest customer service standards defined by the company through regular trainings in order to guarantee a full understanding of our products, treatments and processes (i.e. commercial speech, products knowledge, protocols…), by adapting training techniques according to the different learning styles and different cultures.II. Training follow up
? Motivate employees to transfer learning into improved performances in terms of quality and efficiency by making sure they follow the standard practice.
? Contribute to the implementation of a training program in coordination with the General/Branch Manager for each position in each location, to insure a proper follow up by management.
? Conduct evaluations on all staff, using company tools to follow their progress, and identify their area of improvement and development.
? Ensure a regular report to the Training & Quality Manager in terms of progress and issues.
SKILLS
• Positive attitude
• Adaptability and flexibility
• Detailed focus
• Rigor, reliability and accuracy
• Autonomy and proactivity
• Ability to coach and develop others and get the best out of their learning experience
• Good spoken and written communication skills
• Good listening and interpersonal skills
• Good organization skills and priorities management
• Sales driver and proven experience of influencing others
• Empathetic and positive outlook
• Team spirit
PROFILE
BACKGROUND / PROFESSIONAL CAREER Two years of experience in beauty/wellness services with one year within the company (Products, Protocols and Procedures knowledge).
Experience of education/training delivery or being a tutor preferably within beauty therapy.Language: Fluent English required (read, spoken and written)
Technology and IT : Pack Office
Geographical mobility : Frequent traveling2019-07-26 00:05:26 |
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Hair trainer
INR7"YEARLY"
Hair TrainerFull Time (4-7 Yrs )Kenaan International |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0abu dhabi
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
Sharjah
,
United Arab Emirates
United Arab Emirates
0sharjah
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
19-08-2019 2019-11-17• Provides technical training and product knowledge training
• Consistently use provided training materials, templates, and tools; prepare all necessary materials in advance to ensure a high-quality training experience.
• There will also be off-site activity, including demos and training
• Mentor staff to ensure the quality of their service provision, adherence to standards and protocols, and achievement per brands
• Strong ability to train and ensure transference of knowledge as per
• Capable to translate and present all technical material in order to achieve maximum results2019-08-19 15:22:59 |
Apply Now |
trainer
INR7"YEARLY"
TrainerFull Time (2-5 Yrs )Al Fajer Facilities Management |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
19-08-2019 2019-11-17- Develop and conduct training programs for all new and old staff.
- Conduct induction for new staff and ensure they are well aware about the company policies.
- Mentor and coach the staff on Behavioral and English communication skills.
- Ensure the staff maintain the standards as per the job and provide any additional training if required.
- Assist the department supervisors in performance review.
- Maintain the training schedule calendar.
- Prepare weekly and monthly training reports.2019-08-19 15:22:54 |
Apply Now |
British trainer for an Educational Institute
INR7"YEARLY"
British Trainer for an Educational InstituteFull Time (8-12 Yrs )Nucleous Management and HR Consultancy |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
17-08-2019 2019-11-15Require British trainer for an educational Institute in Dubai,
NCFE Level 5 Diploma in Education and Training
CACHE Level 5 Certification2019-08-17 13:10:51 |
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Training Manager(Beauty and skin care)
INR7"YEARLY"
Training Manager(Beauty and skin care)Full Time (3-8 Yrs )Apparel Group |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
17-08-2019 2019-11-15In the alternate function of trainer you have an example in the Rituals Middle East team. You provide training days according RITUALS... guidelines with the aim of strengthening the area of product knowledge and service methods. You are a commercial talent and providing service is your second nature. With these features strengthen and enthuse your sales staff. The Rituals DNA guarantee you within stores. Besides carrying your product and USP's over and you're making a contribution to the sales results through the implementation of sales techniques. In this role you will also have a support function for marketing and PR events. You will report to the General Manager of Rituals Cosmetics. Requirements for the position
- At least a Bachelor’s degree or equivalent in an appropriate subject
- At least 2 to 5 years experience as trainer in cosmetics
- Highly communicative, energetic
- Knowledge of skincare
- We are looking for someone who brings energy and enthusiasm, leads by example
- Experienced beauty retail professional with strong knowledge on steering KPI’s
- Knowledge of consumer behavior and strong feeling for excellent service
- Ability to interact with all levels of management – internal and external
- Experienced in recruiting and hiring store personnel2019-08-17 12:28:14 |
Apply Now |
DRIVER S trainer
INR7"YEARLY"
DRIVER S TRAINERFull Time (0-5 Yrs )Confidential Company |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
17-08-2019 2019-11-15Duties and Responsibilities:
1. Consults with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand RTA rules, policies, procedures, regulations, Driving Instructors Training initiatives and technologies.
2. Coordinates training schedule with the hiring, trainee Instructors, and training demands of the [department/division].
3. Formulates teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.
4. Selects or develops teaching benefits such as training handbooks, demonstration models, multimedia visual aids, theory & Practical driving training and reference works.
5. Conducts training sessions covering specified areas such as on-the-job training, refresher driving Instructors training, etc.
6. Tests Driving Instructors to measure progress and to evaluate effectiveness of driving Licensing training.
7. Reports on progress of employees /Driving Instructors under guidance during training periods.
8. Assists employees with problems concerning 'how to' perform specific tasks related to Theory & Practical drivers training & their positions.
9. Makes suggestions to improve training procedure.
10. Maintains trainee personnel records.
11. Develops strong relationships with internal customers to develop course materials and receive feedback.
12. Training the driving Instructors (external training) and implementing the RTA, traffic laws, safety on the road, governmental systems, the system of prevention of accidents, good treatment, and personal appearance.
13. Participate on the campus safety council/committees.
14. Perform any other related duties as assigned.2019-08-17 12:28:08 |
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Swimming Coach
INR7"YEARLY"
Swimming CoachFull Time (2-5 Yrs )Delhi Private School |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
13-08-2019 2019-11-11Assist and support all team-related activities, parties, fund raisers etc.Perform various clerical duties in support of the swim team such as responding to parents’ and swimmers’ questions and memos, creating workouts, taking attendance and assisting with meet entries as needed.Operate a variety of pool, office, and coaching equipment including a copier, computer and assigned software.Communicate with city personnel, outside agencies and members of the community to exchange information and / or resolve issues or concerns that relate to the swim team and its activities.Maintain routine records related to swimming accidents, incidents and assigned activities.Maintain swimming area in a safe, clean and orderly condition.Perform related duties as assigned.2019-08-13 13:19:49 |
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Cashline Team Leader
INR7"YEARLY"
Cashline Team LeaderFull Time (2-3 Yrs )AL-FUTTAIM GROUP |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
13-08-2019 2019-11-11No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day.As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. Youll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.About Al-Futtaim IKEAGROWING TOGETHER...We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.About YouYou are driven to exceed your goals. You are inspired by working together in fast paced and complex environments. You are interested in peoples everyday life at home and in home furnishings.Whats more, we believe that you have the following knowledge, capabilities and motivation:Commerce/ Accounting background an advantage
2-3 years experience in handling till transaction
Mathematical, Organisational and Customer Service SkillsAbout the RoleYou are primarily responsible for supporting the cashiers to carry out the transaction correctly and safeguarding the company against any loss with a high focus on Customer Service.Key Specific Accountabilities:FinancialReceive, count and sign off for cash float for the day form the Accounts Department.
Ensure that the cash and coins are organised properly as per their denomination in the till.
Prepare reconciliation document at the end of the business day accounting for all transaction. All errors to be pointed out and look to be rectified.
Ensure that the transaction is timely and efficient, and there are no delay.
Ensure balance between Waiting Times and coverage.
Ensure Que management derived efficient Cashline system
Collaborate with Finance to get the control on discrepancyOperationalEnsure that the cashiers are trained and no item goes through the check out point without being scanned and accounted for.
Check that the company is not subject to any fraudulent currency or a loss thereby.
Check customer trolley in a polite manner so as to ensure that all items have been scanned.
Ensure the waiting times are maintained as per the business plan
Ensure that the Retail Pro system used by the cashiers is operational and has been updated with latest product information
Ensure that all the relevant instruments for the smooth operation of the cash till are available i.e. the rolls for the credit card, belt is working, printer is working, documents for credit notes and other stationeries.People Management and DevelopmentMotivate the cashiers towards achievement of work objectives. Support the team to achieve their objectives by ensuring they understand the company business plan and objectives.
Be Train the trainer for the cash department and ensure all the co-workers in the department are trained in Product Knowledge, customer service training, Concept training, H&S trainings.
Support the check out manager in managing the team by participating with their recommendations during the Probationary period reviews and annually reviews.
Act as Payroll administrator and be a super user for the Staff Management System and generate the schedules using the system. Monitor attendance of the cashiers and monitor sickness and other absences levels.
Ensure that the cashiers are providing an excellent customer service and acknowledge the customers in line at the tillA few more things for youInterest Then please join us for a rewarding career journey!We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click, apply: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.Apply nowApply now StartPlease wait...2019-08-13 13:19:47 |
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Back Office Group Leader
INR7"YEARLY"
Back Office Group LeaderFull Time (3-4 Yrs )AL-FUTTAIM GROUP |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
13-08-2019 2019-11-11No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day.As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. Youll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.About Al-Futtaim IKEAGROWING TOGETHER...We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.About YouYou are driven to exceed your goals. You are inspired by working together in fast paced and complex environments.You are interested in peoples everyday life at home and in home furnishings.Whats more, we believe that you have the following knowledge, capabilities and motivation:Post Graduate
3-4 years relevant experience, retail preferred
Computer literate
Analytical Skills
Good Communication Skills
Problem Solving SkillsAbout the RoleYou are responsible for the management, and administration of all tasks that been assigned by the Home Delivery Manager in order to ensure flexibility in the department and meet customer expectation regarding the process of delivering the products and assembling them in short period.Key Specific Accountabilities:OperationsAssist the Home Delivery Manager in controlling and managing the execution of pre-determined tasks within the home delivery department.
Ensure to maintain resoluation time of cases and complaints as per bench mark
Collaborate with Call Centre to reduce the root cause of complaint by gap analysis.
Prepare appropriate plans and schedules in order to meet Deliver and Assembly needs/In field service providers.
Ensure that goals and strategy is implemented as per time line
Assist the home delivery manager in preparing the annual budget for delivery/ assembly needs and goods flow based on the projected annual sales targets provided.
Maintain the KPI reports and preparing an action plan for those areas of concerns.
Prepare plan to increase the productivity of service providersPeople Management and DevelopmentMotivate the home delivery staff towards achievement of work objectives. Support the home delivery team to achieve their objectives by ensuring they understand the company business plan and objectives.
Be Train the trainer for the HD department and ensure all the co-workers in the department are trained in Product Knowledge, customer service training, Concept training, H&S trainings.
Support the home delivery manager in managing the team by participating with their recommendations during the Probationary period reviews and annually reviews.
Monitor attendance of the home delivery co-workers and monitor sickness and other absences levels.FinancialAct as administrator and be a super user for analysing the dataA few more things for youInterest Then please join us for a rewarding career journey!We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click, apply: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.Apply nowApply now StartPlease wait...2019-08-13 13:19:47 |
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SOFT SKILLS INSTRUCTOR
INR7"YEARLY"
SOFT SKILLS INSTRUCTORFull Time (5-7 Yrs )Drydocks World |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
09-08-2019 2019-11-07Responsible for: (The main job activities)
? Collaborate with DDWD Departments to analyse training needs/ gaps and prepare relevant training plans and schedules
? Develop training modules’ materials including presentations, audio-visual components, handouts, lesson plans, instructor guides, assessments, and other references or resources.
? Deliver training to all interested parties up to DDWD/ TTM standards
? Assess and evaluate training in accordance with module and department standards
? Record and communicate training results with concerned departments
? Mentor Trainees where requested.
? Ensure that the Safety, Quality & Environment requirements of the yard are strictly followed.
? Perform other job related duties as assigned by the section head.2019-08-09 16:20:19 |
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Certified female skin trainer
INR7"YEARLY"
Certified female skin trainerFull Time (2-3 Yrs )Glomar trading LLC |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
09-08-2019 2019-11-07Urgently required CIDESCO Certified female skin trainer with min 2 years experience.
Attractive package is offered2019-08-09 16:20:19 |
Apply Now |
ON-BOARDING AND PERFORMANCE MANAGEMENT OFFICER
INR7"YEARLY"
ON-BOARDING AND PERFORMANCE MANAGEMENT OFFICERFull Time (5-7 Yrs )Drydocks World |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
09-08-2019 2019-11-07Responsible for: (The main job activities)
? Ensure smooth post recruitment on boarding process is carried out for the new recruits on the first day of joining.
? To review and update the on boarding process and new comer induction program to align with the current trends and best practices in the market.
? To carry out and facilitate the new comer induction and yard induction program in line with the company policies.
? To collaborate with HR department to obtain information about the new recruits, to ensure the on-boarding process is carried out effectively.
? To collaborate with the DDW departments to compile and incorporate the updated yard information into the induction program on a regular basis.
? To accompany the new recruits to various places within the company premises to be introduced to Top management officials and key positions related to the new recruits.
? To maintain records of the new comer induction programs carried out for new recruits.
? To facilitate the familiarization of the yard and the surrounding environment for new recruits.
? To be the focal point of contact in the Training department for any services rendered for new recruits.
? To manage and monitor the performance management and assessment system implemented in the company.
? To identify best practices of performance management and assessment in the current market.
? To educate the company staff on Founder’s principles and spread awareness through various mediums regarding the Performance management and assessment system implemented in the company and its requirements.
? To be the focal point to assist with any queries related to the Performance management and assessment system in the company.
? To ensure compliance of all employees to the requirements set by the Performance Management and Assessment system.
? To provide assistance to systems users on resolving technical issues.
? To carry out reviews, discussions and provide feedback on performance objectives set by the employees.
? To extract, compile, analyze and present Performance Management statistics to the management on a predefined intervals.
? To broadcast the predetermined timelines across the company to complete the objective setting, mid-year and final year performance reviews.
? Ensure that the Safety, Quality & Environment requirements of the yard are strictly followed.
? Perform other job related duties as assigned by the section head.2019-08-09 16:20:18 |
Apply Now |
Senior Customer Service
INR7"YEARLY"
Senior Customer ServiceFull Time (1-2 Yrs )AL-FUTTAIM GROUP |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
09-08-2019 2019-11-07No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day.As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. Youll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.About Al-Futtaim IKEAGROWING TOGETHER...We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.About YouYou are driven to exceed your goals. You are inspired by working together in fast paced and complex environments. You are interested in peoples everyday life at home and in home furnishings.Whats more, we believe that you have the following knowledge, capabilities and motivation:Live and share IKEA values every day
High School / Trade School Graduate1-2 years in a similar role or Customer ServiceMS Office ExcelStrategic and Analytical Skills
Customer Focus
Effective Communication
Team Player
ConfidentAbout the RoleYou will be responsible for optimizing sales, profitability and development of the Home Furnishing Business (HFB) to strengthen IKEAs position as the Top of the Mind home furnishing store in the local market. Your role includes leading, providing support and developing co-workers in order to create a strong and vital daily commercial drive in the Customer Service Point while ensuring the presence of the proven IKEA retail system (Tasks of the IKEA store). You assist the Store Manager in controlling and managing the execution of pre-determined tasks within the Customer Service Point, you monitor and control day to day job tasks and ensure service performance standards, daily reporting of problems areas and to highlight specifics to the Store Manager, and also ensure smooth inter-departmental interactions and effectively manage and motivate co-workers towards achievement of work objectives.Key Specific Accountabilities:CommercialWorks with the team to promote and encourage a customer-focused culture throughout to ensure we are first choice for home furnishings and destination for the whole family.Manage and monitor KPIs of the departments.Manage the productivity of Cashier performance.Ensure the highest level of Customer Service at all times.OperationsEnsure that the stocks available in the warehouse are sufficient to meet the delivery and assembly requirements.
Prepare appropriate plans and schedules in order to meet Deliver and Assembly needs.
Assist and prepare the annual budget for delivery/ assembly needs and goods flow based on the projected annual sales targets provided.
Maintain the KPI reports and preparing an action plan for those areas of concerns.
Organize the daily delivery and assembly schedule based on the previous days sales and backlog.
Develop, implement and control of SOPs for Check-outs/Exchange and refund teams to protect the Companys assets and to ensure that all in-store procedures are adhered to, so that the store operations comply with audit standards with regards to Check-outs, cash handling and store expenditure.Customer SatisfactionSupport the Store Manager to increase customer service levels by obtaining customer feedback and suggestions, collecting all the feedback from customers from different points in the store and collating reports to present to the management team. The Customer Service levels are measured by the ICSS results twice a year.Work with the team to ensure departments are appropriately staffed at all times of the day in order to make it easy and convenient for us to close sales and to minimise waiting times to within benchmarks.People Development and ManagementMotivate the team towards achievement of work objectives.
Support the team to achieve their objectives by ensuring they understand the company business plan and objectives.
Be Train the trainer and ensures all the co-workers in the department are trained in Product Knowledge, customer service training, Concept training, H&S trainings.
Support the Store Manager in managing the team by participating with their recommendations during the Probationary period reviews and annually reviews.
Monitor attendance of the co-workers and monitors sickness and other absences levels.
Act as Payroll administrator and be a super user for the Staff Management System and generate the schedules using the system.A few more things for youInterest Then please join us for a rewarding career journey!We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click, apply: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.Apply now2019-08-09 14:37:37 |
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Learning & Development trainer
INR7"YEARLY"
Learning & Development TrainerFull Time (4-7 Yrs )AL-FUTTAIM GROUP |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
09-08-2019 2019-11-07No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day.As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. Youll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.Come join us to live well, work better, and be the best.The role will cover training needs analysis by way of assessment with subsequent design, development, planning and implementation of Sales, Soft Skills, Aftersales and Staff Development training utilizing blended learning. Using knowledge of the effectiveness of methods such as classroom training, demonstrations, train the trainer, meetings, conferences, workshops and eLearning.The roles and responsibilities for this role include:Responsible for delivering and managing all components of delegate progress through to certification.
Arranging and conducting competency testing and arranging and invigilating examinations
Develop training content and material and implement for all staff in distributor and retail market.
Maintain learner records and update reporting details, with emphasis on protecting learner & customer data.
Maintenance and development of training aids and equipment.
Actively promote a safe and clean working environment in accordance with current legislation.
Manage training needs analysis of the business and advise according to market trends and distributor guidelines.
Assist with the orientation, training and coaching of staff, management and other stakeholders to increase efficiency within the workplace
Ensure the successful implementation of distributor commercial training, fix it right activities, value chain and Brand training activities.
Monitor, review and implement occupational health and safety, operational standards, technical support training activities.
Conduct dealer visits as required to identify individual training requirements and complete post course evaluations.
Support all branches with training in relation to support in terms of campaigns, service schedules and new model launch activities.
Ensure compliance with respective Brand requirements and adherence to all distributor policies, related to training.
Support external company training by-way-of material development and subsequent delivery.
Promote eLearning culture and incorporate eLearning into training program.Minimum Qualifications and KnowledgeBachelors degree or equivalent in Education, Management or Engineering
Knowledge of adult learning processes, instructional design techniques, best practice learning tools and evaluation methodologies
Working knowledge and understanding of Automotive processes and systems
A minimum of 4 years experience in training design, delivery, assessments and training technologies.Were here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click apply: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.2019-08-09 14:37:36 |
Apply Now |
Personal trainer
INR7"YEARLY"
Personal TrainerFull Time (3-5 Yrs )EMIRATES PALACE HOTEL |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
09-08-2019 2019-11-07Personal trainer (in English)Personal trainerThe incumbent in this position is responsible for conducting fitness classes and providingpersonal training for both hotel guests and members as per the standards set by Kempinski.Emerald Palace Kempinski DubaiAn impressive 100,000 square meters, the Emerald Palace Kempinski Dubai comprises of 391 luxuriously appointed rooms, of which 56 are exquisitely spacious suites. Surrounded by pristinely landscaped tropical gardens are eight highly appointed royal villas with stunning views of the Palm Lagoon. The hotels wide variety of international restaurants, the Parisian-inspired Cinq Mondes Spa, boutique mall and cinema provide ample dining and entertainment attractions. With its opening in 2018, the hotels classical design will complement the Kempinski Residences and Hotel Apartments Palm Jumeirah, which has been developed in the same architectural style and is located on the adjacent plot.Key Responsibilities:Responsibilities and essential job functions include but are not limited to the following:Is responsible for the safety of all guests and employees using the Fitness Center.
Exhibits sensitivity to guests needs and cultural differences.
Monitor the progress for the guest fitness program
Ensure the cleanliness and neatness of the facility is maintained
Maintain a high level of personal physical fitness
Stay up-dated on the latest developments pertinent to the department
Conduct tours of the facility
Assist members in the Wellness Center with use of equipment
Motivated to adhere to a fitness program and achieve goalsAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.Desired Skills & Qualifications:High School Graduate, Diploma in Health and Fitness, Specialty courses for Fitness Classes, Program Development etc.
3-5 years experience in a Fitness Center as a Fitness Instructor
English LanguageAbout KempinskiHoteliers since 1897, we have traveled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please and educated to entertain. We never compromise on the European elegance ofservice and this, blended with our cultural empathy, allows us to deliver incredible experiences in truly original destinations. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.Embrace an experience as individual as you are!2019-08-09 14:37:33 |
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Assistant Outlet Manager
INR7"YEARLY"
Assistant Outlet ManagerFull Time (2-5 Yrs )Jumeirah International LLC |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
09-08-2019 2019-11-07At Jumeirah, we are committed to encouraging and developing our colleagues, in a world-class environment. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East.Our new brand, Zabeel House takes inspiration from our roots Dubai. Much like the city where it was created, we too like to push the boundaries to create innovative hotel stays. We are curators of what is good, and build experiences that people want to share. The Zabeel House has five key brand values.Limitless curiosity is our commitment to engage the guest in the local neighbourhood through sharing our knowledge of the area with guests to inspire them to explore. Inventiveness is our commitment to engage with guests with open minds, with ingenuity, with fresh creativity always thinking outside the box. Honesty reflects our commitment to always be genuine towards our guests; to have conversations, not interactions. Freedom relates to Zabeel House design and ambiance we created a brand that is high on design but low on complexity and our design-led spaces are crafted to allow our guests to have the freedom to be who they want to be and stay how they want to stay. Finally, Belonging reflects how we want our guests to feel - guests who want to live like a local even if just for a day.Our newest property, Zabeel House by Jumeirah The Greens, offers its guests 210 rooms and suites, a co-work space with meeting rooms, a modern gym, rooftop pool and a number of happening restaurant outlets including a vibrant Pan-Asian restaurant.About the Role:An opportunity has arisen for an Assistant Outlet Manager to join Food and Beverage Department in Zabeel House by Jumeirah The Greens. The main purpose of the role is to be assist the F&B Manager to plan, organize and direct all processes of the outlet to ensure the outlet provides quality food and beverage service that is consistent with the SBUs SOP and achieves maximum revenue and profit in line budgeted and forecasted projections.The main duties and responsibilities of this role:Ensures that all colleagues activities adhere to and support the Company Quality StandardsApplies creative solutions and proposes ideas to grow, develop and improve the business.To assist the F&B manager in the preparation of the department budget and the sales and marketing plans.Achieves sales and profit targets and enhances the margins through effective stock management and minimizing controllable costs.Conducts regular team briefings and meetings and ensures the highest levels of service and courtesy are provided to guests.Maintains departmental Standard Operating Procedures and ensures that all colleagues have a working knowledge and follow the SOPs all at all times.Consistently monitors quality of food and beverages being served and service quality, escalating any major problems/ complaints to Senior Management.To be knowledgeable in all facets of Human Resources nature interviewing, evaluating, discipline, termination.Keeps information flow between colleagues and Management through notice boards, daily and weekly briefings/meetings.Ensure that s/he and the team adhere to all hotel and company standards, Business conduct and ethics, policies and procedures including Health, Hygiene & Safety.Takes full responsibility of the venue.QualificationsAbout You:The ideal candidate for this position will have the following experience and qualifications:Minimum 2 years experience in similar upscale casual work environment or in a standalone venue as an assistant manager (this role oversees the operation and reports to an F&B Operations Manager).Diploma in Hotel Management.Track record in working his / her way up to current position (succession plan / development within a Quality Brand)Detailed Food & beverage knowledge within a fast paced upscale casual restaurant/caf.Certificate in Wines, Spirits and Alcoholic beverages (WSET Level 4 or international equivalent)Lead by Example attitudeStraight Forward Approach, Very Hands On and ApproachableCertified task and group trainer.2019-08-09 14:36:14 |
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Boutique Director
INR7"YEARLY"
Boutique DirectorFull Time (6-8 Yrs )Boutique Director
Montblanc |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
07-08-2019 2019-11-05MAIN PURPOSEThe Boutique Director is responsible to develop and maximise the performance of the boutique through achievement of sales, profit and strategic objectives.KEY RESPONSIBILITIESSales:• Maximise turnover and profitability development of the boutique• Sales generated inside the butique• Sales generated outside the boutique (presentations made in palaces, to VIP clients and through VIP Client Relations Executive)• Discunt management: Control of discount and general expenses in the boutique• Performance analysis, KPI development and SWOT analysis of the boutiqueCustomer Focus & Service:• Direct contact with Royals and Collectors• Implementation of customer relationship programs with boutique teams• Improvement of database registration (quantity and quality)• Professional Customer Service / After Sales Service execution in boutiqueTeam Management & Leadership:• Set KPI s & targets for team• Personal development & talent management• Motivation and coaching of the team• Monitoring and appraisal of team• Integration and training of new Sales Associates in the field• Support Retail Management in recruitment process of new team membersOperations and Administration:• Main contact for all requests related to the boutique• Strict adherence to the Richemont & Montblanc specific Retail Procedures• Optimising stock management in boutiques (replenishment, rotation, and inventory)• Proper execution and timely delivery of boutique reports• Proper maintenance in the boutique• Implementation of security concept• Execution of promotion and incentives on boutique level and propose new mechanisms to retail managementThe Boutique Director Ensures:With Retail Management:• Definition of objectives for the boutique• Definition, support and realisations of marketing activities (commercial)• Develop a merchandising conceptIn Coordination With Visibility Manager:• Excellence at POS at any time and control of quality of displays• Adhesion to appropriate display and product guidelines at all timesIn Coordination With Sales trainer:• Coaching of the boutique teams• Monitor self-learning progress of teamJOB PROFILEEducation:• Retail experience with 6-8 yearsRequired Experience:• Sound Retail knowledge, Boutique experience in a managerial role with a leather brand• Luxury watch experience is a plusTechnical Skills / Abilities:• Qualification / training in leather goods• Ability to connect with people easily• Very good knowledge of MS Office (Word, Excel & PowerPoint)Language Skills:• Excellent knowledge of English (written and spoken)• Arabic and French is an advantagePersonal Skills:The successful candidate will have the following personal qualities:• Presentable & client oriented• Focused, target oriented, & organized• Ability to multi task and work in a fast pace environment• Managerial skills & proactive approach• Diplomatic shadow management abilities• Ability to enthuse people from various backgrounds and make them follow you• Operational skills and hands-on mentality• Visual merchandising skills• Easy to move inside region traveling2019-08-07 13:12:51 |
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RCS Administration & Regional SP Operations Manager
INR7"YEARLY"
RCS Administration & Regional SP Operations ManagerFull Time (3-5 Yrs )RCS Administration & Regional SP Operations Manager
Richemont |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
07-08-2019 2019-11-05MAIN PURPOSEThe RCS Administration & Regional SP Operations Manager has as main mission:• Managing Platform s external relationships for repairs and spare parts• B2B contacts (internal and external Boutiques, authorized and non auth. Retailers)• Richemont Customer Relationship Center (CRC)• Central Brands• Local Brands representatives• Managing back office administrative operations and ensuring continuous flow at every step• Managing the repairs logistics within the zone• Managing the Regional spare parts stock• Being the key contact between Brands and Markets in order to reinforce an integrated supply chainKEY RESPONSIBILITY 1/ Operational Management:• Ensure Group and Brands policies are applied• Co-ordinate the internal operations of the back office administration, customer contact and logistics.• Lead Platform daily Morning meetings• Ensure the overall leadtime performance, quality and Customer satisfaction• Optimize internal flows• Lead continuous improvement and business transformation projects• Be responsible for proposing and controlling CS admin budget, according to the group strategyKEY RESPONSIBILITY 2/ REGIONAL SPARE PARTS OPERATIONS• Ensure spare parts availability and replenishment for the CS Platforms, Boutiques and authorized Wholesalers/Repairers of the region• Follow-up all flows (including returns)• Follow-up logistic execution performance• Manage and/or control upstream and downstream regional flows• Ensure timely spare parts deliveries from RID/Manufactures to regional warehouse, and from regional warehouse to all repair locations• Follow-up shortages and take necessary actions• Monitor reverse logistic from local markets to RID/Manufactures• Provide supplying dates for all spare parts requested to enable End-Clients proper communication• Control and release manual orders• Monitor regional stock• Contribute to stock assortment proposed by the Maisons• Follow-up stock value evolution (destocking )• Follow-up on Performance• Supply chain execution : warehouse inbound and outbound indicators• Straps & accessories supply for repairs• Monitor reverse logistic from local workshops to regional warehouse• Ensure kit-boxes implementation across the Region• Contribute to all Group projects (Gemini, reporting, integrations )• Coordinate external supplies• Define the list of regional Suppliers for local supplies (all materials out of spare parts scope)• Negotiate prices• Control purchasesKEY RESPONSIBILITY 3/ Audits and Inventories• Organize and perform yearly inventories• Organize and perform rotating inventories• Share with the team results of the inventories and share responsibilities• Perform audits on client communications such as estimates sent or emailsKEY RESPONSIBILITY 4/ Projects and Continuous Improvement• Initiate Transversal/Department projects• Implement STREAM model & Procedures• Assess the needs for improvement of the department• Present new projects to the manager and follow up (action plan)KEY RESPONSIBILITY 5/ Resources Management & Staffing• Apply the Group and Brands template organization for RCS Customer Contact & Back Office• Lead daily Morning meetings and back-up• Allocation of the workload between Operators, manage priorities, prevent from any backlog in operations• Conduct performance appraisals, monitors and authorizes day-off, vacation & Sick Leaves• Act as a trainer/coach for the team and individuals• Update any changes (job descriptions), proposes replacements and participates in the hiring steps• Develop & manage the team careers. Identify and develop talents• Maintain a 5S work environment for Customer Contact & Back OfficeKEY INDICATORS (Group indicators):• Lead-time service level• Registration leadtime• Estimate leadtime• Invoicing leadtime• Data monitoring / Quality of repairs estimation and invoicing (e.g.: accuracy and limited use of generics) / Productivity• Booster : % of on-line estimate answers and % of on-line spare parts orders• Boutiques : % of pre-approved estimates• Delivery times• Productivity (STO)• General service level agreementJOB PROFILEEducational BackgroundSenior sale associate with back office experienceTechnical/Work-based Skills or specific knowledge (Must Have)- Advanced computer knowledge / excel, word, pdf- English fluent speaking and reading- Good communication and commercial skills- Master several languages is a plus- Management skillsExperience3-5 years job activity as a senior sale associatePersonal Skills/AttributesGeneral characteristics required to do the job effectively• Communication & people management skills• Good interpersonal skills with a sound awareness of various cultures and work ethic• Ability to work under pressure and demonstrate• high standards of Customer Service with a view of• Customer satisfaction• Team player Work well individually or as a part of a multi skilled team• Strong in Integrity & TrustworthyWORKING RELATIONSHIPS• Technical team• Supply and Matching team• Warehouse logistics team• Boutique CS associates• External partners and suppliers• Brands CSIMPACT & AUTONOMYLevel of Autonomy• Defines recommendations and proposes optimization solutions in a less structured environment. Subject to broad practices and procedures covered by functional policies, achievement of a circumscribed operational activity, and to managerial direction. Freedom in the use of the means to achieve 3-6 months projectsKey Recommendations/Decisions you will be expected to make:• Intervention: priority setting / work load distribution• Environment / Organization: administration working presence planning / 5S application2019-08-07 13:12:51 |
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Aftersales Service Manager - Toyota Material Handling
INR7"YEARLY"
Aftersales Service Manager - Toyota Material HandlingFull Time (5-8 Yrs )AL-FUTTAIM GROUP |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
06-08-2019 2019-11-04Location: Dubai, AECompany: Al Futtaim Private Company LLCJob Requisition ID: 37217No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day.As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. Youll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.Come join us to live well, work better, and be the best.Aftersales Service Manager - Toyota Material Handling (Commercial Vehicles) - Al Futtaim - DubaiJob Purpose:To liaise with customers to provide after sales support (commercial, customer and technical) leading to increased customer satisfaction and retention. To monitor the level of customers that are retained in the TMH network for service and repair and to influence decision-makers on how more units can be directed into the TMH service network. To develop new service programs that maximize service profitability.Reports: 7x, Service Advisors, Service Marketing Executive, Technical trainer & ForemanMinimum Qualifications and Knowledge:Degree level preferable in Mechanical/Automobile Engineering
Experience in use of MS Office applicationsMinimum Experience:At least 5 years of experience in the Commercial Automotive Service Industry out of which 2 years in a managerial roleJob-Specific Skills:Good communicator in English; Arabic an advantage
UAE Driving License is a mustBehavioral Competencies :Effective Communicator
Interpersonal Skills
Leadership skillsWere here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click apply: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.2019-08-06 14:46:59 |
Apply Now |
Team Leader - Restaurants & Bars
INR7"YEARLY"
Team Leader - Restaurants & BarsFull Time (1-4 Yrs )Jumeirah International LLC |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
06-08-2019 2019-11-04Team Leader - Restaurants & Bars - Burj Al Arab - ( 190001OZ )DescriptionAbout Jumeirah and the hotel:At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East.Burj Al Arab is managed by Jumeirah Group, the global luxury hospitality company and a member of Dubai Holding.Burj Al Arab is designed to resemble a billowing sail and stands at a height of 321 meters. It is one of the most Photographed structures in the world and has been consistently voted the worlds most luxurious hotel, with features including in suite check-in and check-out reception desks on every floor, round-the-clock private butlers and use of the hotels Rolls-Royce fleet. the hotels 202 luxury suites range from 170 to 780 square meters with a rain shower and a Jacuzzi in each suite, as well as six restaurants and conference and banqueting Venues. An opportunity has arisen in the Food & Beverage department at Burj Al Arab for a highly motivated and hardworking Team Leader. The main purpose of this position is to be responsible for the restaurant set up and its operation/organization according to the Burj Al Arab policy and service standards and SOPs.About the Job:An exciting opportunity has arisen for a highly motivated Team Leader to join Food & Beverage team at the Burj Al Arab. The main purpose of this role is to assist coordinate and control all the activities in the restaurant.Your main duties include:Ensure guests live the Ultimate ExperienceWell-groomed and creating pleasant attitude all the time.Friendly, professional and supportive to all colleagues.Sets a personal example for right conduct and behaviour for an open eyed, respected and effective supervision of the restaurant and pool.Provides hands-on support, direction and assistance to colleagues on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests.Ensures that effective link is maintained between kitchen and service areas.Handle guest complaints according to policyEnsuring pool/restaurant set up is according to set standard.To develop and maintain an elegantly appointed environment, with superior colleagues, dedicated to an attentive, distinctive experience for all dining periods.To assist in training, supervising and disciplining all outlet colleagues.Performs opening and closing duties as when required ensuring that the outlet will be ready for the business opening.Take extra initiative to drive revenue, ideas and training needs.Ensure the team follows the standards as per LQA and set by the department.To control daily pool and restaurant seating capacities.To observe daily conditions of all physical facilities and equipment in the outlets; makes recommendations for corrections and improvements as needed.To assist in preparing staff schedules, which allow for appropriate service while controlling over time.To handle inventories directly involved with the operation of the outletTo continually be aware of departmental needs as they relate to production and staffing.To assist in controlling standards, performance, colleague conduct, dress code, appearance, sanitation, etc., according to established policies.To formulate and recommend changes to improve colleague performance and teamwork.Ensure all pool guests receive water, face towels and all other needs upon arrival.Final closing of the shift/outlet to be done according to the outlet closing checklist.Check one final round to ensure no pending tasks left by the closing shift.Ensure closing of the restaurant is carried out as per the standard checklist provided and no pending tasks.QualificationsAbout you:The ideal candidate for this position will have the following experience and qualifications:Minimum 1 year experience as Team Leader or in similar role
Should have a College or University Degree and a Task trainer certification
Five star hotel and or resort working experience in restaurant
You will have to possess experience in a cultural diverse workforce
A good level in Microsoft Office applications - particularly Excel and Power Point as well as Knowledge of Micros Point of Sale system.
Excellent communication skills both written & verbal.
Must have basic knowledge in financial aspects of outlet operations.About the benefits:This position offers a highly competitive salary and package which includes: fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, You will be entitled to one return ticket to your home destination, which will be paid in two installments, one per anniversary year, medical coverage as well as accident insurance, retail and leisure discounts, 50 PERCENT discount off Jumeirah F&B Outlets and reduced hotel rates.2019-08-06 14:46:57 |
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Assurance - Academy - ACCA trainer - Senior Associate - Dubai
INR7"YEARLY"
Assurance - Academy - ACCA Trainer - Senior Associate - DubaiFull Time (1-2 Yrs )PricewaterhouseCoopers |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
05-08-2019 2019-11-03Job Description & SummaryA career in our Assurance Academy - Client Services practice, within Education Consulting, will enable you to contribute and be a part of a unique comprehensive career advancement programme for early career stage workers. Through state of the art lectures and facilities, on the job training and experience, experienced faculty, and exposure to Fortune 500 companies our team aims to bridge the gap between formal academic education and practical work experience by developing market ready professionals who are self aware, knowledgeable and adaptable.PwC s Assurance Academy is an innovative development programme that provides training and real time business opportunity to assurance professionals looking to broaden their skill set. It provides experience across a broad range of topics and creates a real community atmosphere that fosters support and learning among all its graduates.ResponsibilitiesAs a Senior Associate, you ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:• Proactively assist in the management of several clients, while reporting to Managers and above• Train and lead staff• Establish effective working relationships directly with clients• Contribute to the development of your own and team s technical acumen• Keep up to date with local and national business and economic issues• Be actively involved in business development activities to help identify and research opportunities on new/existing clients• Continue to develop internal relationships and your PwC brand2019-08-05 15:02:36 |
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Waiters / Waitress
INR7"YEARLY"
Waiters / WaitressFull Time (2-5 Yrs )Jumeirah International LLC |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
27-07-2019 2019-10-25Waiters / WaitressJob Location : DubaiGood salary and benefits will be offeredJob Description : Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information. Meet all reasonable needs and requests of customers within acceptable enterprise time frames. Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge) Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and MJ customer feedback/ complaint procedures. Offer assistance to colleagues when required, to ensure designated work goals are met. Demonstrate trust, support and respect towards team members in day-to-day work activities. Conduct communication with customers and colleagues in a polite, professional and friendly manner. Practice high standards of personal presentation in accordance with JI & MJ Grooming & Presentation Standards Seek assistance from other team members, supervisors and managers when required. Have a working understanding of all MJ Food and Beverage restaurant and bars in order to properly direct and advise guests.Operational : Prepare Outlet for service utilizing opening checklist and as instructed through briefings. Prepare and set tables and/or trays (Private Dining) according to F&B SOPs, Outlet Requirements and as per meal period and customer requirements. Provide a link between kitchen/bar and service areas, maintaining an open-line of communication with F&B Production colleagues. Accurately take & process orders. Serve & clear food and drinks within required timeframes. Provide table service of alcoholic beverages. Where required (& trained to do so), provide Silver and/or Gueridon service. Maintain good knowledge of menu to answer questions the guests may have. Actively uses the standards detailed in F&B Enquiry/ Booking Checklist when taking Restaurant enquiries or bookings. Knowledgeable of all in-house services as well as local information and be able to assist guests when questioned. Has a working knowledge of the Outlet room layout, table numbers, stations and colleagues working during each shift. Demonstrate a sound knowledge of all menu items, MJ F&B Service procedures and JI Hygiene Standards. Private Dining: Has a working knowledge of the hotel room layout, room/villa numbers and colleagues working during each shift. Mini Bar: Maintains working knowledge of mini bar contents and layout. Pool Bar Only: Guide guest and arrange sun bed, towel and neck rest.Administration : Review the notice board and outlet briefing sheets on a daily basis to be well informed of hotel events, city information, sold-out items, daily specials and any other information that may be relevant to the job. Complete cleaning, opening & closing checklists, and other checklists/ forms when instructed by senior colleagues. Assist in recording inventories/ stock-takes as required. Other Duties : Demonstrate knowledge of individual contribution to department objectives. Attend training sessions as scheduled. Suggest to manager or departmental trainer any training needed to enhance performance. Perform side duties including folding napkins, rolling silverware, cleaning trays, restocking shelves, filling ice bins, cleaning and breaking down service area, using cleaning compounds, and other duties as required. Report any possible theft or misuse of Resort property immediately to a member of management. Carry out any other reasonable duties as assigned by the Outlet Manager/ Assistant Manager/ Team Leader or Senior Management. Clearly understands their role in an emergency or evacuation.Financial Accountability : Maximize sales and profit by providing excellent value and service and utilizing suggestive and up-selling techniques. Ensure that care is taken in the handling of all operating equipment so as to minimize breakage/damage. Ensure all bills are checked for accuracy prior to presentation. Adhere to all JI cashiering and cash handling procedures at all times. Conditions of Work : Work in a variety of Food & Beverage environments including indoor and outdoor conditions, as well as exposure to smoky environments and harsh variations in weather conditions. Some heavy lifting may be required while on duty. Purpose : Provide knowledgeable, friendly, professional and efficient F&B Service and to all guests ensuring maximum guest satisfaction in a manner consistent with MJ standards. Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOPs in the F&B Standards Manual. Beach Butlers are also termed Waiters for the purpose of Job Descriptions. Communication :Internal : F&B Managers F&B Staff members Various Madinat Jumeirah departmentsExternal : In-house Guests Dubai ResidentsRequirements : 2 years restaurant experience in a 5 star hotel Fluent in English Knowledge of Food and Beverage applications (epicure, micros) Should be located in UAEInterested candidate can apply with your updated resume2019-07-27 16:00:46 |
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Cisco trainer (m/f)
INR7"YEARLY"
Cisco Trainer (m/f)Full Time (1-2 Yrs )Fast Lane Institute for Knowledge Transfer |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
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27-07-2019 2019-10-25Cisco trainer (m/f)
For our training center in Dubai we are seeking qualified and experienced Cisco trainers in various technology areas for specialized trainings. You should not only be technically competent but also be able to present in a clear manner and motivate training participants.
Responsibilities
• Technical preparation and execution of IT Training
• Involvement in consulting and implementation projects
Profile
• Technical training or diploma in information technology, or equivalent work experience
• Work experience as an IT-trainer or consultant
• Excellent communication and team skills
• Analytical and didactic skills
• Customer oriented
Interested? We would be happy to receive your application inlcuding your CV, desired starting date and your salary expectations. Please email us on jobs@flane.com2019-07-27 15:17:27 |
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