Assistant Training Manager - 3431429

EMIRATES PALACE HOTEL
  • Assistant Training Manager Jobs in Dubai - 3431429

    EMIRATES PALACE HOTEL
  • 0 - 3 Years
  • Dubai (Dubai)
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3431429

Job Description

Assistant Training Manager (in English)

Assistant Training Manager

Kempinski training aims to provide strategic focus by developing and implementing great trainers and great training tools

The overall scope of an Assistant Training Manager is to support the Director of People Training to deliver the above mission statement at both properties while preparing and developing themselves for a future training leadership role

Emerald Palace Kempinski Dubai Kempinski Hotel & Residences Palm Jumeirah

An impressive 100,000 square meters, the Emerald Palace Kempinski Dubai comprises 347 luxuriously appointed rooms, of which 36 are exquisitely spacious suites Surrounded by pristinely landscaped tropical gardens are eight highly appointed royal villas with stunning views of the Palm Lagoon The hotels wide variety of international restaurants, boutique mall and cinema provide ample dining and entertainment attractions With its opening in 2018, the hotels classical design will complement the Kempinski Residences and Hotel Apartments Palm Jumeirah, which has been developed in the same architectural style and is located on the adjacent plot

Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following

Deliver Colleague Orientation and Brand Immersion program, train the trainer, customer service training, and any other assigned training in order to provide effective training & development support to improve service quality and Colleague engagement

Provide training support and consultancy to departments working closely with the Director of People Training

Develop training and internal communication resources to market training initiatives and programs

Compile Feedback and effectiveness of training activities

Assist and coach Colleagues on Cross Training and ensure that records are kept up to date

Support the design and development of new learning initiatives aligned with The Kempinski Brand

Closely work with Director of People Training to Audit department training records

Create, update and maintain training department files for training programs

Manage and update Venza and Lobster Ink Records and provide support to departments as required

Ensure a clear and concise monthly training calendar is posted and made available for all colleagues

Manage and maintain training notice boards

Maintain a good rapport and working relationship with all colleagues, suppliers and vendors

Track overall training and training results

Coordinate all internal and external trainings and nominations

Prepare training certificates for all completed trainings

Prepare training needs analysis working closely with the Director of People Training

Make requisition for all required training related materials closely monitoring created budget and liaising with Director of People training

Attend and contribute to department meetings, departmental trainer meetings, other scheduled activities

Carry out your role in a safe and environmentally friendly way, protecting the health and safety of both colleagues and guests

Promptly escalate any concerns or issues related to training processes and attendances to Director of People Training

Maintain a high standard of personal appearance and hygiene as per the hotels grooming standards at all times

Lead by example and promote Kempinskis core values while maintaining a positive attitude

Desired Skills & Qualifications

Very good Training & Presentation Skills

Excellent organizational and coordination skills

Great inter-personal, communication and customer-service skills

High degree of attention to detail

Good command in English

Good working knowledge of MS Word, MS Excel, MS Power Point and MS Publisher

About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service We pride ourselves on delivering a beautiful performance for each and every one of our guests And for our employees, we provide a stage on which they can flourish and realize their full potential

Embrace an experience as individual as you are!

Organization Kempinski Hotels

Location Emerald Palace Kempinski Dubai

Job Type Regular

Job Level Team LeaderSkilled Professional

Schedule Full-time

Job Posting Jan 30, 2020

Unposting Date NA

Job Number 2000006X

Profile Summary

Type:Company Job

Role:Training & Development

Industry:Hotel/Travel/Tourism/Airlines/Hospitality

Salary:As per Industry Standards

Function:HR/PM/IR/Training

Deadline:13th Feb 2025

Company Profile

Company:EMIRATES PALACE HOTEL
Industry Hospitality & Tourism (Hotels/ Resorts)



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