Commercial Manager MICE Jobs in Dubai - 2743179

Job Description

Major Responsibilities & accountabilities

Business
Direct the activities of the Food & Beverage to maintain and improve revenue and guest satisfaction
Delegates and assigns responsibilities and levels of commercial authority to Line Managers
Liaise with Government Departments as delegated by the Director Hospitality Commercial
Spearheads all commercial leads related to MICE Exhibition & Non Exhibition including new outlets
Keeps abreast of the evolving market trends and introduces plans to implement relevant improvements while believing in continuous market research

Financial
Plan, develop and implement strategies, policies and procedures to attain overall goals, budgeted financial results and objectives of MICE Exhibition & Non Exhibition
Assist in monitoring and assess cost control and cost reduction measures on continuous basis
Assisting the broad lines and overall targets of the annual budget for MICE Exhibition & Non Exhibition and presents it for review to Director Hospitality Commercial
Customer
Review and assess customer satisfaction with products and services in MICE Exhibition & Non Exhibition
Maintain a warm, professional and regular relationship with guests, customers and contractors to ensure a prompt and high standard of service
Handle suggestions and complaints by club members, guests, customers, suppliers and contractors and process and refer requestscomplaints to relevant section heads to ensure they are dealt with promptly and efficiently while keeping Director Hospitality Commercial fully posted