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To execute all hotel events with a seamless turnover from re-active sales person to service person back to re-active sales person Assure that event team provide all customers with consistent, high-level service transaction throughout each event Manages and is responsible for the total event service process Coordinates with re-active sales, hotel departments and customers
Essential Functions
Focus to communicate and deliver outstanding events to the customer
Focus on future service potential problems andor conflicts from a service point of few
Finalize billing accuracy with accounting
Takes total responsibilities for the successful production of group events assigned
Final communication with floor service persons
Guidance of client throughout the event
Attend daily service communication tool BEO meeting
Up-sell last minute item accurate
Meet and assist in-house clientor contact person before final event
Show around in connection with in-house functions
Assure hotel postings are accurate throughout the property
Coordinate welcome letters with administrative assistant
Communicate challenge situation accurate to responsible departments
Type:Company Job
Eligibility:Unspecified
Role:Marketing/PR
Industry:Other
Salary:Unspecified
Function:Hotels / Restaurants
Deadline:15th Oct 2024