Facilities Engineer | Al Futtaim Engineering | - 3423812

  • Facilities Engineer | Al Futtaim Engineering | Jobs in Dubai - 3423812

  • 7 - 10 Years
  • Dubai (Dubai)
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Job Description

Facilities Engineer | Al Futtaim Engineering | Dubai, UAE

Location Dubai, AE

Come join us to live well, work better, and be the best

The Facilities Engineer is responsible to handle integrated facilities management contracts and ensure to achieve exceed customer satisfaction in service delivery as per SLA KPIs

AMC Management

Execution of AMC efficiently with in the budget and ensure profitability of the same
Analyse and evaluate annual maintenance contract requirements, prepare HSE, operational risk assessment, contract execution plan and identify the requirements on mobilization, transition, performance management phase of service delivery
Meeting, reporting client at regular intervals to maintain good communication and rapport with client and clients team
Track contract progress and ensure agreed SLAs and KPIs are met
Resource planning (manpower, material replacement spares, subcontracted specialised services etc) for the contracts assigned
Responsible for takeover and handover of the AMC
Preparing and submission of monthly, annual reports for the contracts assigned
Submission of AMC invoices on time and obtain client acknowledgement

Corrective Reactive, Planned Preventive Maintenance

Conducting site inspections, conditional assessment of assets, assess HSE and operational risk and reporting
Identify critical system, services, assets and ensure necessary contingency plan in place to avoid down time and disruption of services
Prepare contract specific PPM procedures, PPM schedule, and resource planning
Prepare method statements, risk assessment, PPM Task sheet
Tally and close all planned PPM work orders on monthly basis
Efficiently execute corrective and reactive maintenance, achieve agreed service level agreements (SLA), KPIs
Handle escalations, emergencies and resolve all customer complaints, prepare technical reports
Ensure all CRM work orders are tracked, updated and closed on daily basis
Carryout daily site inspections to ensure quality of works and adherence to the set standards and provide expert advice to the team
Calibration of all tools and tackles, safety devices
Schedule, coordinate and oversee the maintenance contracts of sub-contractors

Repair, Refurbishment Works

Generate revenue from repair, replacement, refurbishment retrofit works and achieve set targets
Make conditional assessment of assets, identify the assets which are required to replaced based on the aging, performance, submit report to customer
Prepare repair, replacement, refurbishment cost estimate, proposals and follow up with client for approvals
Execution of casual jobs efficiently with in the budget and ensure profitability of the same
Submission of customer invoices on time and payment follow ups
Liaise with client on any payment issues and resolve the same

Customer Service

Contribute to the development of a customer focused service and a positive corporate image, including the maintenance of good working relationship with client, client representatives
Achieve and enhance customer satisfaction by meeting and or exceeding the customer requirements, SLAs, KPIs
Meeting, reporting client at regular intervals to maintain good communication and rapport with client and clients team


Contribute to safe systems of work and the development of quality management system by ensuring all work practices comply with relevant safety standard
Ensure that measures to protect personal safety and well-being are always in place and that personal actions do not jeopardize the safety and well-being of others
Implement all HSE policy, Safe Operating Procedures, and Safe Work Instructions (tool box talk) - thus preventing potential incidents at all times
Ensure the team possess appropriate tools and tackles, spare parts and consumables, calibration of tools and tackles
Ensure timely close out of HSE action taken reports, NCRs

Employee Engagement

Ensure job description, induction training, arrangement of tools and tackles for the reporting employees
Conduct performance development review, identify employee requirements like training, etc
Achieve employee engagement by identifying the needs of employees and organization and implement the action plans
Liaise with internal departments, shared services and maintain good working relations
Team building Ensure proper coordination among the team to achieve maximum customer satisfaction and productivity

The Facilities Engineer will report to the Facilities Manager, however, channels exists for direct communication with the Sr Facilities Manager and other member from the senior leadership team at weekly meetings or as and when required

Profile Summary

Type:Company Job

Role:Production/Manufacturi ng/Maintenance

Industry:Consumer Durables/FMCG, Retailing

Salary:As per Industry Standards


Deadline:23rd Aug 2020

Company Profile

Industry Retail, Shops, Malls (Home Appliance/ Consumer Electronics Dealers, Service Centres)

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