Field Support Manager - 3407860

AMD India Pvt Ltd
  • Field Support Manager Jobs in Dubai - 3407860

    AMD India Pvt Ltd
  • 3 - 5 Years
  • Dubai (Dubai)
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3407860

Job Description

FAE Field Support Manager 2 Location Dubai, Dubai, AE

Company Advanced Micro Devices

What you do at AMD changes everything

At AMD, we push the boundaries of what is possible We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies building blocks for gaming, immersive platforms, and the data center

Developing great technology takes more than talent it takes amazing people who understand collaboration, respect, and who will go the extra mile to achieve unthinkable results It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world If you have this type of passion, we invite you to take a look at the opportunities available to come join our team

Individual Contributor - Solutions Architect

For more than 50 years AMD has driven innovation in high-performance computing, graphics, and visualization technologies the building blocks for gaming, immersive platforms, and the datacenter Hundreds of millions of consumers, leading Fortune 500 businesses, and cutting-edge scientific research facilities around the world rely on AMD technology daily to improve how they live, work, and play AMD employees around the world are focused on building great products that push the boundaries of what is possible

What you do at AMD changes everything Developing great technology takes more than talent it takes amazing people who understand collaboration, respect, and who will go the extra mile to achieve unthinkable results It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world If you have this type of passion, we invite you to come join our team

JOB DESCRIPTION

Field Applications Engineers help AMD drive a new era of computing into the datacenter by engaging with key end users and platform and software partners to demonstrate AMD technology differentiators addressing their business needs in real world usage scenarios The FAE is responsible for providing technical support to commercial end user accounts within their defined region(s) or vertical market(s) This position is accountable to the commercial sales team and the field engineering director for all aspects of technical engagements required to support sales and account objectives The ideal team member will also occasionally provide training to teammates and assist them with their own unique challenges

This position places a special emphasis on platform and end user workload optimization The FAE will cultivate a deep technical understanding of server processor SOC architecture, operating systems (Linux and Windows Server) and hypervisors (ESXi, KVM, Hyper-V), compilers, and application software The successful FAE will leverage the synthesis of this knowledge to understand application performance at the node, rack and datacenter and guide the customer

The Solutions Architect at AMD will

Articulate AMD based technology offerings across multiple market verticals
Provide hands-on, expert-level technical assistance to end-users
Partner with other AMD and vendor subject matter experts to build specific customer solutions
Analyze vendor product solutions and evaluate product performance based on customer needs
Provide technical assistance to sales in the design and integration of customer applications using AMD based datacenter solutions
Install and test solutions in-house, as required, to ensure successful deployments and evaluations
Lead technical design sessions; architect and document technical solutions that are aligned with end-user objectives
Design and manage the execution of evaluations to ensure a quality solution is delivered
Capture a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors
Other related duties as assigned

This opening is for a Senior Staff level to provide support for strategic customers in the Middle East in the following areas

Cloud Service Provider
High Performance Computing
Financial Services Industry
Large enterprise
Media and entertainment
Telco service provider

JOB REQUIREMENTS

This position requires an individual with excellent organizational and communication skills (written, verbal and presentation skills) with a good balance of hardware, system architecture and software expertise The successful candidate must demonstrate both the ability to work independently as well as part of a team They must also demonstrate good time management skills and the ability to manage multiple priorities The ability to cultivate strong internal (sales, marketing, engineering) and external (customer) relationships is required and the candidate must demonstrate a history of success in developing and maintaining such relationships

Bachelors degree in a technical discipline or equivalent (computer science or electrical engineering preferred)
At least 8 years experience as a senior level engineer (or equivalent technical role)
At least 2 years in a customer facing role
Demonstrated knowledge in one or more market verticals including cloud computing, high performance computing, software defined storage and data analytics
Proven understanding of server software ecosystem in one or more areas including OS, hypervisors, compilers, and profiling tools
Hands on experience in the setup and configuration of server systems including software, networking and storage infrastructure
Good working knowledge of server hardware ecosystem at the node, rack and datacenter level
Experience in applicationworkload profiling, tuning and performance assessment a plus
Physical requirement must be able to lift up to 50 lbs (racking hardware)
Must be willing to travel up to 40 PERCENT

LI-GW1

Requisition Number 76827
Country United Arab Emirates State Dubai City Dubai
Job Function Field Application Engineering Field Sup

Profile Summary

Type:Company Job

Role:H/W Installation/Maintenan ce

Industry:IT-Hardware/Networking

Salary:As per Industry Standards

Function:IT Hardware : Hardware Products & Services

Deadline:30th Aug 2020

Company Profile

Company:AMD India Pvt Ltd
Website http://www.amd.com
Industry Technology - IT, Telecom, Semiconductors (Computer Hardware & Peripherals)
Company Turnover 10000 - 10000+ Crores
Company Size 10001 - 10001+ Employees



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