PURPOSE Under the general guidance and supervision of the Restaurant Manager and Outlet Supervisor, within the limits of established corporate Policies, Procedures and Food and Beverage Manual, responsible for assisting the Restaurant Manager and Outlet Supervisors to provide Food and Beverage in assigned outletRELATIONSHIP 1Reports directly to the Maitre d or Head Waiter or Asst Head Waiter2Interacts and cooperates with Food and Beverage staff, as required3Interacts with guests as appropriate4Interacts with Housekeeping, Engineering, Laundry Storeroom and other departments and requestedDUTIES AND RESPONSIBILITIES 1Assists and participates the day&to&day function of Waiter, Bus&boy facilities, sales, expenses and ensures the required standard of service performance are implemented and maintained2Provides an overall high levels of Food and Beverage service to guests and ensuresthat guest satisfaction are met3Complies with and ensures that the Hotels aHealth, Safety and Hygiene PolicybHouse Rules and RegulationscPersonal Grooming and Appearance Standards4Ensures punctual attendance and adheres to duty schedules as directed by the Restaurant Manager or Outlet Supervisors5Attends formal training held by Manpower or Outlets in regard to Food and Beverage Service Quality Standard Expectation and Future Career Development6Inspects, conducts all mise&en&place work required and ensures that all areas of responsibilities are kept up to the expected standard and regulations according to he designed task7Ensures timing of service functions are adhered tofor guest satisfaction8Informs, notifies supervisors and subordinates of special request and or other related manners9Handles guests complaints and refers them as necessary Follow&up on corrective action10Practices Basic Skills of Guest Courtesy as appropriate11Routinely checks, identifies assigned section needs for maintenance work order, relays same to supervisors and ensures the accomplishment are proper12Ensures that all checks (in the area of responsibility) have been signed by guest and that figures are correct before passing on to the cashier and all administration of obtaining and delivering procedures are followed13Ensures that all public and back&of&house areas are presentable and that all equipment is stored correctly14Performs related duties and special projects as assigned
Eligibility:(UG - Any Graduate - Any Specialization, B.A - Any Specialization, B.Sc - Any Specialization, BHM - Hotel Management, Diploma - Any Specialization) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Salary:Not Disclosed by Recruiter
Function:Hotels / Restaurants
Deadline:19th Feb 2025
Candidates are completed bhm and fuluent english and good communications
Twilight Solutions twilight solutions is one of the manpower consultancy.