Guest Service Agent Jobs in United Arab Emirates - 3432067

Job Description

Job Location UAE Good Salary will be OfferedRequirement To greet the guest and identify their specific reservation Answer the phone within three rings as per the hotel standard To register the guest, ensuring that the necessary details are obtained, ie name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc To allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid To issue the room key card To liaise or alert concierge so that the guests luggage is taken to his room and the key issued To update occupancy list, giving copies to hall porter and telephonist To ensure that all departments, particularly restaurants, are notified of the tariff entitlements Responds quickly to guest requests in a friendly and timely manner Follows up to ensure guest satisfaction Provides a professional image at all times through appearance and dress Follows company policies and procedures Comply with UAE - CID rules and regulation To ensure effective communications through attending meetings and imparting information at regularly held staff meetings with assistant housekeepers Perform any other duties deemed reasonable by Management Should have 1-2 years Experience as Guest Service AgentInterested Candidates Can Apply