Learning & Development Administrator - 2315931

  • Learning & Development Administrator Jobs in Dubai - 2315931

  • 2 - 5 Years
  • Dubai (Dubai)
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Job Description

Learning & Development Administrator | Corporate Services | Dubai

Date 06-Oct-2019

Location 0, AE

Company Al Futtaim Private Company LLC

No two days are the same at Al-Futtaim, no matter what role you have Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees Youll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us

Come join us to live well, work better, and be the best

We are currently looking for a superstar Learning and Development Administrator to join our amazing team in Group L&D Operations

Job Purpose

To provide dedicated administrative support for the Group L&D team in line with the Service level agreements to reflect a high quality, premium training delivery
To effectively manage the training administration cycle on the iGrow LMS system ensuring accurate data reporting for all businesses
Handle telephone, reception and email communications with all stakeholders
Proactively promote learning events to the business

Job Accountabilities

Update learning history for all divisions and cross check iGrow uploads on a monthly basis

Record evaluation forms for training on a monthly basis

Responsible to coordinate and manage the logistics of trainings such as venue booking (internal & external), lunch requests, hotel bookings & transportation (when required)

Responsible to prepare all printed course material and to coordinate the room set up for classroom trainings in open calendar Liaise with trainers to ensure requests for equipment, resources, printing or other requirements are met

Manage the process to assign online courses thru iGrow based on course planners

Maintain all physical records of attendance sheets, evaluation forms, venue booking forms, assessment papers, and certificates organized and properly stored

Manage the training administration of open calendar courser through iGrow ensuring accurate data on the system

Provide administrative support to the Regional L&D Consultant Manage end to end cycle of the training

Attend all incoming calls promptly and professionally Directing all calls to the appropriate person and dealing with all telephone enquiries

Handing all enquires & queries ensuring all messages are taken thoroughly and passed to the relevant member of the team for action Book rooms at the Training Centre facility for internal and external customers

Organise and coordinating meetings and conferences Handle all filing responsibilities by maintaining accurate records of hard copy and e-documents to enable their easy retrieval

Meet and greet all delegates and visitors to the Training Centre Ensure all delegates sign the course attendance register and visitors sign in and out of the Training Centre

Daily review of learning center email ID to address employees concerns in iGrow and record it in excel log format

Supervise facility staff on a daily basis, ensuring that their work is carried out to a high standard including the preparation of all training rooms, equipment, cleanliness of pantry areas and washrooms

Follow up on the absentees as and when required with the respective HR Dept Line Managers

Prepare correspondence and materials which are clear and easy to understand for meetings and presentations

Ensure standards of operation of GL&D (ISO Certification)

Minimum Qualifications and Knowledge

High level of proficiency in both written and Spoken English

A Qualification in

Business Administration

Minimum Experience

Customer Facing Role Experience
Administrative work in a training environment for a minimum of 2 years

Job-Specific Skills

Ability to provide outstanding customer service
Ability to maintain strong administration skills
Ability to communicate in a clear, concise, understandable manner and listen attentively to others to understand material
PC Literate and an understanding of Microsoft Office Programs
Attention to detail

Were here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish

Before you click apply Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process We make every effort to review and respond to every application

Profile Summary

Type:Company Job

Role:Training & Development

Industry:Consumer Durables/FMCG, Retailing

Salary:As per Industry Standards


Deadline:13th Apr 2020

Company Profile

Industry Retail, Shops, Malls (Home Appliance/ Consumer Electronics Dealers, Service Centres)

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