Manager Asian Restaurant -Blue Jade - 1122603

  • Manager Asian Restaurant -Blue Jade Jobs in Dubai - 1122603

Login to Apply Register and Apply

Job Description

Manager Asian Restaurant -Blue Jade-1500184ZJobFood and Beverage ServicesPrimary LocationARE-United Arab Emirates-Jumeirah, Dubai-The Ritz-Carlton, DubaiOrganizationRitz-CarltonPosition TypeManagementScheduleFull-timeRelocationYesAt more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over We invite you to explore The Ritz-Carlton JOB SUMMARY Areas of responsibility include RestaurantsBars and Room Service, if applicable Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility Determines training needed to accomplish goals, then implements plan CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area OR2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional areaCORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees Manages all day-to-day operations Understands employee positions well enough to perform duties in employees absenceMaintains service and sanitation standards in restaurant, barlounge and room service areasReviews staffing levels to ensure that guest service, operational needs and financial objectives are metLeading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financialbusiness decision making; demonstrates honestyintegrity; leads by exampleEncourages and builds mutual trust, respect, and cooperation among team membersServes as a role model to demonstrate appropriate behaviorsIdentifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skillsDevelops specific goals and plans to prioritize, organize, and accomplish your workEnsures and maintains the productivity level of employeesProvides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effectiveEnsures compliance with all food and beverage policies, standards and procedures by training, supervising, follow-up and hands on managementEnsures compliance with all applicable laws and regulationsEnsures compliance with food handling and sanitation standardsEnsures staff understands local, state and Federal liquor lawsEstablishes and maintains open, collaborative relationships with employees and ensures employees do the same within the teamEstablishes guidelines so employees understand expectations and parametersMonitors alcohol beverage service in compliance with local lawsEnsuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retentionImproves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when neededManages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basisDisplays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relationsEmpowers employees to provide excellent customer serviceActs as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relationsHandles guest problems and complaintsMeets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfactionEnsures corrective action is taken to continuously improve service resultsIncorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvementManages service delivery in outlets to ensure excellent service from point of entry to departure (eg, greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment and invitation to return)Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performanceIdentifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs othersEnsures employees are treated fairly and equitably Strives to improve employee retentionEnsures employees receive on-going training to understand guest expectationsSolicits employee feedback, utilizes anopen doorpolicy and reviews employee satisfaction results to identify and address employee problems or concernsStrives to improve service performanceEnsures recognition is taking place across areas of responsibilityAdditional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in personAnalyzes information and evaluating results to choose the best solution and solve problemsAssists servers and hosts on the floor during meal periods and high demand timesRecognizes good quality products and presentationsSupervises daily shift operations in absence of Assistant Restaurant ManagerOversees the financial aspects of the department including purchasing and payment of invoicesThe Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws Job PostingAug 12, 2015, 73244 AM

Profile Summary

Type:Company Job





Function:IT Software - System Programming

Deadline:25th Feb 2020

Company Profile

Not Mentioned