Receptionist | Al Futtaim Lexus - 2312537

  • Receptionist | Al Futtaim Lexus Jobs in Dubai - 2312537

  • 2 - 5 Years
  • Dubai (Dubai)
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Job Description

Job Requisition ID 40561

No two days are the same at Al-Futtaim, no matter what role you have Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees Youll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us

Come join us to live well, work better, and be the best

Al-Futtaim Automotives customer centric approach, international standards and value-adding business philosophy enables us to be the automotive company of choice across all of the territories in which we operate An innovative leader in the automotive industry, Al-Futtaim Automotive Group has a widespread and well-developed distribution network currently operating in 11 countries across the Middle East, Africa and Asia Al-Futtaim Automotive Group is proud to represent some of the worlds most popular and desirable automotive brands

About the Position

We are currently looking for a professional Receptionist for Lexus in Dubai As a Receptionist your main function is to receive walk-in customers and answer customer inquiries on phone

Specifically, your key responsibilities are as follows

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
File and maintain records
Collect, sort, distribute, or prepare mail, messages, or courier deliveries
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area
Hear and resolve complaints from customers or the public
Transmit information or documents to customers, using computer, mail, or facsimile machine
Keep a current record of staff members whereabouts and availability
Schedule appointments and maintain and update appointment calendars
Analyze data to determine answers to questions from customers or members of the public

About You

The ideal candidate for this role should possess the following skills and qualifications

2 years related work experience preferably in automotive or call center background
Computer literate; proficiency in Microsoft Office
Ability to quickly learn new tools and technologies; interest and experience in using technology to improve work efficiency
Ability to effectively communicate (both written and verbal) and collaborate with a diverse range of people and job functions
Strong organizational skills, detail-oriented, and the ability to handle multiple priorities
Ability to use independent judgment and discretion when handling confidential information, develop strong relationships with associates, and develop and utilize resources effectively
Dependable, friendly, self-motivated, and possess excellent customer service skills
Ability to provide high-quality results with professionalism in a fast-paced environment
Ability to perform administrative duties accurately while maintaining a high level of customer service and professionalism


Were here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish

Profile Summary

Type:Company Job

Role:Voice Process - Both BPO Type

Industry:Consumer Durables/FMCG, Retailing

Salary:As per Industry Standards

Function:Operations/Customer Service/Telecalling/Backend

Deadline:13th Sep 2020

Company Profile

Industry Retail, Shops, Malls (Home Appliance/ Consumer Electronics Dealers, Service Centres)

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