Rental Sales Agent - 3398527

Confidential Company
  • Rental Sales Agent Jobs in Abu Dhabi - 3398527

    Confidential Company
  • 1 - 5 Years
  • Abu Dhabi - United Arab Emirates
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Job Description

To ensure the customer dealt with a pleasant, professional and efficient manner providing the best in class customer service and products Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards

Customer Handling
Provide outstanding customer service and respond quickly to needs and complaints;
Handles multiple phone lines to make reservations, answer customer questions and give quotes;
Continuously exceed customer expectation from all customer touch points within the business All customer inquiries must be handled in a professional and timely manner upholding company standards and positive reputation;
No reductiondiscount upgrade will be given to customer without prior approval from the SupervisorManager;

Operations Management
Branch should be maintained, well provisioned ensuring as well as cleanliness and organized All existing marketingpromotional materials are properly displayed at the branch including business cards of the location Rental Sales agent should be in complete uniform and well groomed;
Ensures availability of five ready and rentable vehicle at the location on a daily basis;
Ensures that all documentation filling and system accuracy is maintained and relevant documents are obtained at the time of check outcheck in and scanned clearly into the system;
Ensures shift closing is done as per set standards and that there are no variances Vehicle inventory, manual documents, cash are properly handed over and acknowledged Settle any variances within 24 hours;
All Driver transactions, non-revenue movement, exchanges have to be updated within 4 hours in the system Any exception has to be with justifiable reason;
Ensures all emails are acknowledged within two hours of receipt, maximum before end of shift for both internal and external customers The queries should be closed out within 24 hours of initial acknowledgement;
Ensures all receiptsinvoices is being provided to the customer during contract extension, opening and closing of a Rental Agreement and any other charges incurred after a Rental agreement is closed out;
A payment must be taken in advance for both short and monthly rentals Pre-authorizationblocking must be made as a security amount for any traffic fine and Salik charges after the rental

Reports generation
Ensure that Overdue Report are submitted on a daily basis and all payments are up to date to all monthly contracts Any customer with late payments has to be communicated along with the actions taken;
Perform two vehicle audits each week, total of eight per month and must be submitted Sunday of each week;

Achieve group revenue set target for short term and monthly rentals for the branch;
Achieve walk-in set target in terms of volume and revenue for each month;
Performs other related duties as may be required by immediate superior

Profile Summary

Type:Company Job

Eligibility:Diploma, Bachelor of Business Administration(Managem ent).

Industry:Automotive / Automobile / Auto Accessories

Function:Sales / Business Development

Deadline:13th Aug 2025

Desired Candidate Profile

Rental Sales Agent

Company Profile

Not Mentioned

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