On behalf of our client, a multinational company into the manufacture, supply andmaintenance of Gas Compressors and Steam Turbines, we are recruiting an experienced Technical Service Manager to be based in the UAE
Reporting to the Technical Service Director who sits outside of UAE your responsibilities will include
Acting as the technical focal point servicing both internal and external customers
Providing leadership and direction to technical service engineers
Developing a customer responsive technical services staff, to effectively execute associated requirements to maximize customer satisfaction and the companies business success
Providing field service and service centres support for major projects and overhauls Managing priorities, schedules and related resource issues
Providing technical support in a timely manner to develop solutions to field technical problems, participate in root cause failure analysis, conduct engineering studies, and provide direct technical support to field service, service centres or customers
Planning, performing, and directing major investigations, projects and related activities which require independent action and decision and can have a major financial impact with respect to warranty and company liability
Visiting customers and equipment installation sites to obtain information to troubleshoot problems
Performing liaison function with other engineering departments on the specification, manufacturing, assembly, material quality, testing, repair, performance and operation for assigned products Includes consulting with service groups on re-rates, defective parts, new part orders, engineering studies and design changes etc
Candidates must be Mechanical Engineers and have at least 10 years of experience working in Field Service for Gas Compressors and or Stream Turbines with the relevant Customer interactions
You could also come from the Customer Technical Services Dept or the Maintenance of Gas Compressors and Steam Turbines but again having at least 10 years experience
Your service history must be on the cv including the equipment you have worked on in terms of Gas Compressors and Steam Turbines
You should also have a proven history of managing a small team of technical engineers and again this needs to be on the cv
The cv has to be in WORD DOCUMENT FORMAT
Deadline:13th Feb 2025
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