Supply Chain Coordinator - 3426140

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  • Supply Chain Coordinator Jobs in Dubai - 3426140

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Job Description

Supply Chain CoordinatorJob Location DubaiJob Purpose Keep up-to-date records of customer accounts Resolve customer queries and complaints in the best possible way and in the shortest amount of time Ensure efficiencies in the receiving, processing and delivery of orders to customers Provide accurate and comprehensive technical support in line with support handling proceduresEssential duties and responsibilities Include the following Study product Prepare monthly sales report, keeping an up-to-date (updated at least bi-monthly) sales plan for each assigned Key Account, with short, medium and long-term objectives and actions to achieve target Process customer orders appropriately, achieving zero errors during entry to the system Process transactions, enter orders and raise invoices Arrange transportation and forwarding services for all orders to ensure material is delivered as per schedule Reviews expediting schedules on all customer orders Obtains and forwards information to planning and sales teams Ensure customer needs are always understood and acted upon appropriately Monitor and record customer interactions or transactions, record details of inquiries, complaints, or comments, as well as actions taken Seek out and report on customer satisfaction as measured through customer surveys and feedback Analyse customer-related information, using it to create customer-oriented actions and solutions Manage the end-to-end customer order process, identifying improvements to increase efficiency where possible Answer colleague questions, collaborating to help customers where necessary The above is not intended to be an exhaustive list of all duties and responsibilities required Other duties may be assignedRequirements Have 3 years experience as Supply Chain CoordinatorKey Result Areas Processing transactions and raising invoices Organise the receiving, processing and delivery of orders to customers Solving customer queries quickly, keeping a record of complaints and escalating to relevant others when neededInterested candidate can apply with your updated resume

Profile Summary

Type:Company Job


Industry:Supply Chain / Logistics / Import / Export

Deadline:04th Feb 2025

Company Profile

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