Telephone Operator - 3431507

EMIRATES PALACE HOTEL
  • Telephone Operator Jobs in Dubai - 3431507

    EMIRATES PALACE HOTEL
  • 1 - 4 Years
  • Dubai (Dubai)
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3431507

Job Description

Telephone Operator

As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience

Kempinski Hotel and Residences Palm Jumeirah

Kempinski Hotel and Residences Palm Jumeirah is located on the Palm, one of Dubais most sought-after areas, a stay here means being immersed in luxury It offers 244 luxurious suites, villas and penthouses, situated on five sprawling acres of territory It combines four Food and Beverage outlets and private beach

Key Responsibilities

Receive each guest call in a professional and friendly manner
Maintain effective communication with all departments to ensure smooth service delivery
Handle every query in a polite and courteous manner and always strive to exceed guest expectations
Prioritize and perform accordingly to ensure that datas are handled immediately with speed and efficiency
Develop of through knowledge of room rates, room locations and type of rooms

Desired Skills & Qualifications

Minimum 1 years experience in a similar role
Strong communication skills ( verbal, listening, writing)
Able to work alone and in a team
Can handle pressure
English excellent oral and written skill
Arabic speaker

About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service We pride ourselves on delivering a beautiful performance for each and every one of our guests And for our employees, we provide a stage on which they can flourish and realise their full potential

Embrace an experience as individual as you are!

Profile Summary

Type:Company Job

Role:Food & Beverage

Industry:Hotel/Travel/Tourism/Airlines/Hospitality

Salary:As per Industry Standards

Function:Hotel/Restaurant

Deadline:13th Feb 2025

Company Profile

Company:EMIRATES PALACE HOTEL
Industry Hospitality & Tourism (Hotels/ Resorts)



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