Zone Manager Ticketing - 3430095

Expo 2020 Dubai
  • Zone Manager Ticketing Jobs in Dubai - 3430095

    Expo 2020 Dubai
  • 6 - 7 Years
  • Dubai - United Arab Emirates
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Job Description

Department DefinitionThe Ticketing department within Expo 2020 s Commercial team is responsible for the development, planning and delivery of the ticketing strategy, world-wide ticketing sales and ticketing operations for Expo 2020 Dubai, aiming at 25 million visits over the course of its 6 monthsOpportunity ResponsibilitiesThe Ticketing Zone Manager is responsible for the roll-out through to Event delivery for the Ticketing Operations related to ticket check, resolution and hard validation at the Front Gates and within the Expo premises, including all space, asset, workforce, infrastructure and technology requirementsThe main responsibilities for this role include- Work collaboratively with other stakeholders and Functional Areas as appropriate to facilitate timely delivery of infrastructure and Ticketing related services to ensure the success of the project;- Assist in developing the on-site strategy for management of workforce operations team, ie selection and placement, training, safety, appraisal and enforcement;- Contribute to training plans and materials for ticketing workforce incl paid staff, contractors and volunteers;Event-time- Responsible for the successful operations of the ticket check, resolution and hard validation during on-hours in a dedicated Zone;- Act as Direct contact for the Ticketing Contractor staff, Ticketing and other Functional Areas during on-hours for that specific Zone;- Lead a team of contractor s staff to ensure all Ticketing services for Expo 2020 Dubai are delivered in the respective Zone on time, to agreed scope and to provide an exceptional Ticketing experience to the visitor;- Supervise the Ticketing service provider(s) and assures compliance with all service standards and contract provisions for Expo Ticketing;- Manage of all Ticketing related services for ticket check and resolution at the ticket rip-line per demand and in coordination with other Functional Areas for maintenance or replacement of assets, providing end of shift documentation and handover to next shift, as well as the enforcement of Expo Ticket Terms & Conditions and policies and procedures

Profile Summary

Type:Company Job

Eligibility:Any Graduation.

Industry:Advertising / PR / Event Management


Deadline:08th Feb 2025

Desired Candidate Profile

Zone Manager Ticketing

Company Profile

Not Mentioned

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